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Workforce Analyst Jobs (NOW HIRING)

Job Summary The Workforce Analyst is responsible for optimizing contact center performance through workforce management practices including scheduling, real-time adherence monitoring, timecard ...

Workforce Analyst

Oakton, VA ยท On-site

$60K - $65K/yr

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. This role is ...

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. This role is ...

Workforce Analyst

Oakton, VA ยท Remote

$60K - $65K/yr

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. This role is ...

Job Summary The Workforce Analyst is responsible for optimizing contact center performance through workforce management practices including scheduling, real-time adherence monitoring, timecard ...

Job Summary The Workforce Analyst is responsible for optimizing contact center performance through workforce management practices including scheduling, real-time adherence monitoring, timecard ...

Job Summary The Workforce Analyst is responsible for optimizing contact center performance through workforce management practices including scheduling, real-time adherence monitoring, timecard ...

Role Summary Reporting to the Manager of Service Insights and Modeling (SIM), the Workforce Analyst implements daily forecasting and long-term planning activities. They will be responsible for ...

Uses workforce management software and analytic tools to provide quality forecasts based upon business unit objectives. Provides recommendations for times and attendance for training and other ...

You must meet the Basic Requirements listed below and the Specialized Experience to qualify for Workforce Analyst, as described below. Basic Requirement: All academic degrees and course work must be ...

The Amazon Autos Support Operations & Program team is looking for a Workforce Analyst to help deliver world-class service. Amazon Autos is improving the car-buying experience by allowing customers to ...

The Amazon Autos Support Operations & Program team is looking for a Workforce Analyst to help deliver world-class service. Amazon Autos is improving the car-buying experience by allowing customers to ...

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Workforce Analyst information

See salary details

$35.5K

$104.1K

$160K

How much do workforce analyst jobs pay per year?

As of Jun 8, 2026, the average yearly pay for workforce analyst in the United States is $104,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $128,500.00 per year, depending on experience, location, and employer.

How does a Workforce Analyst typically collaborate with operations and management teams to optimize staffing levels?

A Workforce Analyst regularly works with operations and management teams to ensure staffing aligns with business needs. They analyze historical data, forecast call volumes or workload, and adjust schedules in collaboration with team leaders. By providing actionable reports and recommendations, they help operations managers make informed decisions about hiring, overtime, and shift allocation. This close collaboration helps maintain service levels while controlling labor costs and improving overall team efficiency.

What is the difference between Workforce Analyst vs Data Analyst?

AspectWorkforce AnalystData Analyst
Required CredentialsBachelor's in Business, HR, or related field; often some experience in HR or workforce planningBachelor's in Statistics, Mathematics, or related field; strong data analysis skills
Work EnvironmentHR departments, staffing agencies, large organizations focusing on workforce planningVarious industries including finance, healthcare, tech; data-driven teams
Employer & Industry UsagePrimarily in HR, staffing, and workforce management sectorsAcross multiple industries requiring data interpretation and reporting

While both roles involve data analysis, Workforce Analysts focus on employee data, staffing, and workforce planning, whereas Data Analysts handle broader data sets across various business functions. The roles often overlap in skills but differ in their primary focus and application areas.

What are Workforce Analysts?

Workforce Analysts are professionals who collect, analyze, and interpret data related to an organization's workforce. Their main goal is to optimize staffing levels, improve scheduling, and ensure operational efficiency. They use various tools and software to forecast staffing needs, monitor performance metrics, and identify trends that can impact productivity. Workforce Analysts often work closely with management and human resources to support decision-making and strategic planning.

What are the key skills and qualifications needed to thrive as a Workforce Analyst, and why are they important?

To excel as a Workforce Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a relevant degree such as in business, statistics, or human resources. Familiarity with workforce management software, advanced Excel, and reporting tools like Tableau or Power BI is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating data into actionable insights. These competencies are crucial for optimizing staffing, improving productivity, and supporting evidence-based decision-making within organizations.

What Is a Workforce Analyst?

A workforce analyst works with human resources and management consultants to improve the operations within and customer experience provided by an organization. As a workforce analyst, your job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Your work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

What cities are hiring for Workforce Analyst jobs? Cities with the most Workforce Analyst job openings:
What are the most commonly searched types of Workforce Analyst jobs? The most popular types of Workforce Analyst jobs are:
Who are the top companies hiring for Workforce Analyst jobs? The top employers for Workforce Analyst jobs are:
What states have the most Workforce Analyst jobs? States with the most job openings for Workforce Analyst jobs include:
Infographic showing various Workforce Analyst job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 84% Full Time, 13% Part Time, and 1% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $104,074 per year, or $50 per hour.

Full-time

Posted 6 days ago


Job description

Job Title : Workforce Analyst
Job Location : Brooklyn, NY (Hybrid)
Job Type: Contract
Job Description :
  • Experience with leading strategic or operational workforce planning activities, including workforce
  • demand analysis, workforce supply analysis, and gap analysis
  • Ability to identify complex themes, findings, and recommendations based on quantitative and

qualitative analyses
  • Experience with developing and implementing organizational-level strategies and goals using change
  • management principles and best practices
  • Experience with structuring and conducting data gathering and analysis activities, including interviews,
  • focus groups, and surveys
  • Experience with analyzing workforce data using software programs, including Tableau and PowerBI
  • Ability to design and develop clear, concise data-driven deliverables using both Microsoft Word and
  • PowerPoint
  • Strong communication skills (verbal and written).