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Workforce Analyst Jobs in Florida (NOW HIRING)

Geico

Senior Workforce Analytics Analyst

Lakeland, FL · Hybrid

$80K - $124K/yr

As a Senior analyst, collect, process, and analyze contact center operational data to identify ... Conduct root cause analysis on workforce performance issues, such as service level failures and ...

Questx

Workforce Management Analyst

Boca Raton, FL · On-site

The Workforce Management Analyst plays a critical role in enabling informed decisions through disciplined analysis, reporting, and operational execution. Key Responsibilities: * Support forecasting ...

New

Tata Consultancy Service Limited

Workday Analyst

Tampa, FL · On-site

$100K - $120K/yr

Workday Analyst / Developer Must Have Technical/Functional Skills • Workday Analyst/Consultant focuses on system configuration, business process design, and reporting within Workday HCM • Minimum ...

Slide Insurance

Workforce Management Analyst

Tampa, FL · On-site

As a Workforce Management Analyst , you'll help ensure the right resources are in place at the right time by delivering accurate forecasts, optimized schedules, and realtime staffing adjustments that ...

TriOptus LLC

Workday Analyst

Tampa, FL · On-site

Workday Analyst Job location : Tampa Florida 33610 Duration : 2 months * The Analyst is a seasoned professional role. * Applies in-depth disciplinary WORKDAY knowledge, contributing to the ...

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Workforce Analyst information

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$26.5K

$77.8K

$119.6K

How much do workforce analyst jobs pay per year?

As of Jun 16, 2026, the average yearly pay for workforce analyst in Florida is $77,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $96,000.00 per year, depending on experience, location, and employer.

How does a Workforce Analyst typically collaborate with operations and management teams to optimize staffing levels?

A Workforce Analyst regularly works with operations and management teams to ensure staffing aligns with business needs. They analyze historical data, forecast call volumes or workload, and adjust schedules in collaboration with team leaders. By providing actionable reports and recommendations, they help operations managers make informed decisions about hiring, overtime, and shift allocation. This close collaboration helps maintain service levels while controlling labor costs and improving overall team efficiency.

What is the difference between Workforce Analyst vs Data Analyst?

AspectWorkforce AnalystData Analyst
Required CredentialsBachelor's in Business, HR, or related field; often some experience in HR or workforce planningBachelor's in Statistics, Mathematics, or related field; strong data analysis skills
Work EnvironmentHR departments, staffing agencies, large organizations focusing on workforce planningVarious industries including finance, healthcare, tech; data-driven teams
Employer & Industry UsagePrimarily in HR, staffing, and workforce management sectorsAcross multiple industries requiring data interpretation and reporting

While both roles involve data analysis, Workforce Analysts focus on employee data, staffing, and workforce planning, whereas Data Analysts handle broader data sets across various business functions. The roles often overlap in skills but differ in their primary focus and application areas.

What are Workforce Analysts?

Workforce Analysts are professionals who collect, analyze, and interpret data related to an organization's workforce. Their main goal is to optimize staffing levels, improve scheduling, and ensure operational efficiency. They use various tools and software to forecast staffing needs, monitor performance metrics, and identify trends that can impact productivity. Workforce Analysts often work closely with management and human resources to support decision-making and strategic planning.

What are the key skills and qualifications needed to thrive as a Workforce Analyst, and why are they important?

To excel as a Workforce Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a relevant degree such as in business, statistics, or human resources. Familiarity with workforce management software, advanced Excel, and reporting tools like Tableau or Power BI is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating data into actionable insights. These competencies are crucial for optimizing staffing, improving productivity, and supporting evidence-based decision-making within organizations.

What Is a Workforce Analyst?

A workforce analyst works with human resources and management consultants to improve the operations within and customer experience provided by an organization. As a workforce analyst, your job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Your work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

More about Workforce Analyst jobs
What are the most commonly searched types of Workforce Analyst jobs in Florida? The most popular types of Workforce Analyst jobs in Florida are:
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What job categories do people searching Workforce Analyst jobs in Florida look for? The top searched job categories for Workforce Analyst jobs in Florida are:
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Workforce Analyst jobs near you
Workforce Analyst-Remote (Tri-County Area)

Workforce Analyst-Remote (Tri-County Area)

University of Miami

Hialeah, FL

Full-time

Medical, Dental

Posted yesterday

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

216th of 537 rated colleges and universities

Job description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.


The University of Miami/UHealth Department of Patient Access as an exciting opportunity for a full time Workforce Analyst-Remote (Tri-County Area).

Core Job Summary:

The Workforce Analyst is responsible for creating operating reports to assist leadership in managing their daily operations. Creates ad-hoc analysis of clinical activity and operations with a goal of maximizing access to and utilization of services. The analyst, reporting accesses processes and data to analyze, communicates and identifies opportunities to meet patient demands.

Core Responsibilities:

  • Creates and presents reports and tools to department staff and leadership and ensures that information provided is understood and used appropriately.

  • Analyzes clinical performance in order to facilitate patient access to care.

  • Monitors utilization and demand metric and makes recommendations.

  • Documents business process improvements.

  • Monitors overbooking and under-booking of provider schedules.

  • Provides support to departments performing quality assurance checks on assigned schedules.

  • Supports the labor negotiation process by collecting information from HR systems and other sources, as appropriate.

  • Coordinates and oversees team initiatives and projects.

  • Provides coaching and training to less experienced analysts, as needed.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

  • High School Diploma or equivalent

  • Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:

  • Ability to communicate effectively in both oral and written form.

  • Ability to maintain effective interpersonal relationships.

  • Skill in completing assignments accurately and with attention to detail.

  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

  • Ability to work independently and/or in a collaborative environment.

  • Proficiency in computer software (i.e., Microsoft Office).

Any relevant education, certifications and/or work experience may be considered

#LI-BP1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

What University Of Miami employees say

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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