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Workforce Management Analyst Jobs (NOW HIRING)

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

Infojini Inc

Workforce Management Analyst

Las Vegas, NV · On-site

Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be able to type. Must have a thorough knowledge of the WFM processes including forecasting, scheduling ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

... Management, Finance, Analytics, or a related field preferred; equivalent education and relevant experience will be considered. * 3 to 7 years of experience in workforce planning, labor analysis ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

General information Press space or enter keys to toggle section visibility Job Title Workforce Management Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30 ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Experience with workforce management software, forecasting, scheduling, capacity planning, real-time adherence, and contact center technologies (e.g., call routing, IVRs). * Strong analytical ...

radiology partners

Workforce Management Analyst

$60K - $70K/yr

Experience with workforce management software, forecasting, scheduling, capacity planning, real-time adherence, and contact center technologies (e.g., call routing, IVRs). * Strong analytical ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * 3 years in workforce management, scheduling, or real-time analysis. * Strong ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * 3 years in workforce management, scheduling, or real-time analysis. * Strong ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * 3 years in workforce management, scheduling, or real-time analysis. * Strong ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Experience with workforce management software, forecasting, scheduling, capacity planning, real-time adherence, and contact center technologies (e.g., call routing, IVRs). * Strong analytical ...

Globe Life

Workforce Management Analyst (Remote)

Could you be our next Workforce Management Analyst ? Globe Life is looking for a Workforce Management Analyst to join the team! In this role, you will be responsible for ensuring the right number of ...

Globelife

Workforce Management Analyst (Remote)

Could you be our next Workforce Management Analyst ? Globe Life is looking for a Workforce Management Analyst to join the team! In this role, you will be responsible for ensuring the right number of ...

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Workforce Management Analyst information

See salary details

$38.5K

$97.6K

$172.5K

How much do workforce management analyst jobs pay per year?

As of Aug 27, 2026, the average yearly pay for workforce management analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across various industries such as customer service, healthcare, and retail.
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Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 5% Part Time, and 15% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Workforce Management Analyst

Rally House

Lenexa, KS • On-site

$60K - $75K/yr

Full-time

Re-posted 15 hours ago

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

53rd of 104 rated fashion retailers

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate and field teams tooptimizelabor strategies, improve operational processes, and support the successful rollout of projects, pilots, and continuous improvement initiatives.

Responsibilities

  • Develop andmaintainlabor models, staffing guides, forecasting tools, and workforce planning resources to support store operations
  • Analyze labor performance, productivity, sales trends, and workforce metrics toidentifyopportunities, risks, and actionable recommendations
  • Partner with field leadership tooptimizestaffing levels, scheduling practices, and workforceutilization
  • Evaluate retail processes, including labor management, service execution, inventory flow, and merchandising, toidentifyinefficiencies and improvement opportunities
  • Lead continuous improvement initiatives that simplify operations, reduce workload friction, and improve consistency across stores
  • Partner with field leadership to pilot process changes, measure results, and support successful rollouts
  • Manage operational and workforce-relatedprojectsend-to-end, including timelines, milestones, risks, deliverables, and follow-up actions
  • Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership to communicate updates, resolve issues, and support key initiatives

Skills and Knowledge

A collaborative spirit and the confidence to take ownership of projects from start to finish, Analytical mindset and critical thinking skills, Proficiency in Microsoft 365 and experience Microsoft Excel, Strong analytical and data interpretation skills, Strong organization and project management skills with the ability to handle multiple priorities, Strong writing, editing, and visual communication skills

Qualifications

  • Bachelor's degree in Business, Operations, Human Resources, Analytics, Finance, or a related field preferred
  • 2-5 years of experience in workforce management, labor planning, retail operations, ora relatedfield
  • Experience with workforce management and scheduling platforms preferred

Physical Requirements

  • Ability to operate a computer, keyboard, mouse, and other standard office equipment
  • Able to clearly view and read information on a computer screen
  • Occasionally lift or move items up to 15 pounds

Location

  • On-site in Lenexa, KS

Pay Range

$60,000.00 - $75,000.00

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