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Per Diem Workforce Management Analyst Jobs (NOW HIRING)

Infojini Inc

Workforce Management Analyst

Las Vegas, NV · On-site

Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be able to type. Must have a thorough knowledge of the WFM processes including forecasting, scheduling ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

... management reports that provide visibility into workforce performance and labor utilization ... May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, able to ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The selected colleague will work at an MUFG office or client sites four days per week and work ... The Workforce Management, Analyst within the Internal Audit function is responsible for supporting ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

... Job Title Workforce Management Analyst City Remote Work Location Type Remote State Remote ... hrs/week)/FULLTIME Description & Requirements Press space or enter keys to toggle section ...

radiology partners

Workforce Management Analyst

$60K - $70K/yr

Position Details Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location ... Partner with management and cross-functional teams to support workforce planning, operational ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Experience with workforce management software, forecasting, scheduling, capacity planning, real-time adherence, and contact center technologies (e.g., call routing, IVRs). * Strong analytical ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * 3 years in workforce management, scheduling, or real-time analysis. * Strong ...

Radiology Partners

Workforce Management Analyst

$60K - $70K/yr

Experience with workforce management software, forecasting, scheduling, capacity planning, real-time adherence, and contact center technologies (e.g., call routing, IVRs). * Strong analytical ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: * 3 years in workforce management, scheduling, or real-time analysis. * Strong ...

Globe Life

Workforce Management Analyst (Remote)

Could you be our next Workforce Management Analyst ? Globe Life is looking for a Workforce Management Analyst to join the team! In this role, you will be responsible for ensuring the right number of ...

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How much do per diem workforce management analyst jobs pay per year?

As of Aug 27, 2026, the average yearly pay for per diem workforce management analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

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Per Diem Workforce Management Analyst jobs near you

Workforce Management Analyst

eClerx

Fayetteville, NC • On-site

$13.50/hr

Full-time

Posted yesterday

New

Job description

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and KPI monitoring to ensure service levels and operational goals are met in a dynamic 167 environment.

Key Responsibilities

  • Support on-floor staffing activity planning and real-time workforce management.
  • Perform real-time monitoring to ensure adherence to schedules and SLAs.
  • Manage agent breaks and real-time resource availability on the operations floor.
  • Monitor and help maintain key Workforce Management KPIs, including shrinkage and schedule adherence.
  • Coordinate and communicate effectively with Operations Managers and Team Leads.
  • Provide timely updates in internal systems and client tools.
  • Identify operational observations and ensure closed-loop communication with stakeholders.
  • Meet process expectations with high-quality standards and a strong sense of ownership.

Required Skills & Competencies

  • Basic to intermediate knowledge of workforce management and real-time operations.
  • Strong analytical, problem-solving, and root cause analysis skills.
  • Ability to quickly learn processes and adapt to ongoing business changes.
  • Professional conduct with clear verbal and written communication skills.
  • Working understanding of web technology and cable setup.
  • High reliability in attendance, punctuality, and shift flexibility.
  • Ability to work collaboratively while meeting defined timelines and service standards.
  • Proactive mindset with willingness to take responsibility beyond assigned tasks.

Qualifications & Experience

  • High school diploma or equivalent work experience preferred.
  • Prior experience in Workforce Management, RTM, or Customer Operations is an advantage.
  • Experience supporting 167 operations preferred.
  • Proficient in Excel

Compensation/Pay:

  • Starting at $13.50/hr

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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