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Senior Workforce Management Analyst Jobs (NOW HIRING)

Belk

Sr. Workforce Management Analyst

Charlotte, NC · On-site

$80K - $99K/yr

The Senior Workforce Management Analyst is responsible for the oversight, analysis, and governance of store payroll hours, labor budgets, and workforce financial performance. This role serves as a ...

Belk

Sr. Workforce Management Analyst (Remote)

Charlotte, NC · Remote

$83K - $104K/yr

The Senior Workforce Management Analyst is responsible for the oversight, analysis, and governance of store payroll hours, labor budgets, and workforce financial performance. This role serves as a ...

eClerx

Workforce Management Analyst

Fayetteville, NC · On-site

$13.50/hr

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

AFMC

Workforce Management Analyst

Fort Smith, AR · On-site

Job Title Workforce Management Analyst Job Type Full-Time Category Location Work from Home FSM Based - Fort Smith, AR 72903 US Work from Home LR Based - Little Rock, AR 72201 US (Primary) Education ...

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

... Management, Finance, Analytics, or a related field preferred; equivalent education and relevant experience will be considered. * 3 to 7 years of experience in workforce planning, labor analysis ...

PMA Companies

Sr. Workforce Data Analyst

Blue Bell, PA · On-site

$82K - $103K/yr

The Sr Workforce Data Analyst will play a critical role in building and strengthening the ... Manage and transform data from current and legacy HCM, payroll, workforce management, recruiting ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

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Senior Workforce Management Analyst information

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How much do senior workforce management analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for senior workforce management analyst in the United States is $109,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What does a senior workforce management analyst do?

A Senior Workforce Management Analyst is responsible for forecasting staffing needs, analyzing workforce data, and optimizing scheduling to ensure efficient operations. They use advanced data analysis techniques to identify trends, recommend improvements, and support decision-making in areas such as staffing, productivity, and cost management. Their role often involves collaborating with management and other departments to align workforce strategies with business goals, as well as mentoring junior analysts. They play a key role in ensuring that organizations have the right number of staff with the right skills at the right times.

What are the key skills and qualifications needed to thrive as a senior workforce management analyst, and why are they important?

To thrive as a Senior Workforce Management Analyst, you need strong analytical skills, expertise in forecasting and scheduling, and a background in business, statistics, or a related field. Proficiency with workforce management software (such as NICE or Genesys), advanced Excel skills, and familiarity with data visualization tools are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These skills ensure accurate workforce planning, optimize operational efficiency, and enable clear stakeholder collaboration in dynamic business environments.

What are some typical challenges a senior workforce management analyst faces and how can they be addressed?

Senior Workforce Management Analysts often face challenges such as forecasting accuracy, adapting to changing business needs, and managing multiple data sources. Balancing operational efficiency with employee satisfaction can be complex, especially in fast-paced environments where call volumes or workload fluctuate. Strong analytical skills, effective communication with operations and HR teams, and continuous process improvement are key to overcoming these challenges. Utilizing advanced WFM software and staying updated on industry trends can also help ensure optimal workforce planning.

Is a senior workforce management analyst a good career?

A senior workforce management analyst is a valuable role that involves analyzing staffing needs, forecasting labor requirements, and using tools like Excel and workforce management software. It offers opportunities for advancement, specialized skills development, and a stable career path in operations and human resources. The role typically requires strong analytical skills and experience in data-driven decision-making.
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Infographic showing various Senior Workforce Management Analyst job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $109,846 per year, or $52.8 per hour.

Sr. Workforce Management Analyst (Remote)

Charlotte, NC • On-site, Remote

Belk, Inc. & Belk eCommerce LLC
Furniture and Home Furnishings Stores • 10K+ employees
Learn more about Belk, Inc. & Belk eCommerce LLCexternal

$83K - $104K/yr

Full-time

Posted 18 days ago

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

Job description

The Senior Workforce Management Analyst is responsible for the oversight, analysis, and governance of store payroll hours, labor budgets, and workforce financial performance. This role serves as a key analytical partner, delivering insights that drive labor investment decisions and ensure alignment to company financial targets.
Through ownership of recurring reporting and ad-hoc analysis, this position provides visibility into labor spend, identifies risks and opportunities, and supports strategic decision-making across Business Support Services (BSS), Division Offices, Regional teams, and Stores.
Labor Analysis & Insights
  • Own and deliver recurring reporting on payroll hours, labor spend, and budget performance, ensuring accuracy, consistency, and actionable insights
  • Analyze daily, weekly, monthly, and quarterly labor performance across payroll hours, sales, traffic, and productivity metrics
  • Identify drivers of variance to budget, forecast, and prior year; deliver clear recommendations to improve performance
  • Perform deep-dive and ad hoc analysis to uncover trends and support key business decisions
  • Translate complex data into simple, actionable insights for cross-functional partners

Budget & Forecast Support
  • Support labor budgeting, forecasting, and salary support planning processes
  • Analyze wage rates by employee type and role to identify risks and optimization opportunities
  • Build and maintain detailed labor hour allocations for initiatives, pilots, and peak business periods
  • Partner with finance and business teams to align labor investment with financial targets

Ad Hoc Analysis & Strategic Support
  • Support brand expansion, pilots, and test-and-learn initiatives through structured analysis and reporting
  • Deliver recaps and readouts with clear insights and recommendations
  • Evaluate the impact of operational and strategic changes on labor performance

Workforce Planning & Traffic Support
  • Assist with workforce planning by analyzing staffing levels relative to demand and financial targets
  • Support traffic and demand analysis, including projects and leadership requests
  • Identify opportunities to better align labor hours with customer demand

Salary & Cost Management
  • Review of salary support processes and vendor agreement analysis
  • Monitor cost drivers and provide insights to improve labor efficiency and spend control

Process Improvement & Communication
  • Drive simplification and continuous improvement of WFM processes and reporting
  • Support development of presentations for key initiatives (e.g., holiday planning, inventory, major rollouts)
  • Communicate updates for Hours of Operation and ensure alignment across stakeholders

Success Metrics
  • Timely and accurate delivery of insights and analysis
  • Clear, actionable recommendations that influence decision-making
  • Improved labor efficiency and optimized hours allocation
  • Measurable productivity gains and cost savings
  • Strong partnership and influence across cross-functional teams

What You'll Bring
  • 4-6 years of experience in workforce management, labor analytics, or financial analysis
  • Strong analytical mindset with ability to translate data into business insights
  • Advanced Excel skills; experience with Access and reporting tools
  • Ability to manage multiple priorities and deliver in a fast-paced environment
  • Strong communication skills with experience presenting to leadership

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What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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