Effective Date: March 31, 2015
ZipRecruiter complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. ZipRecruiter has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the ZipRecruiter certification, please visit http://www.export.gov/safeharbor/.
Information We Collect
You provide us information about yourself, such as your name, address, e-mail address and phone number, if you register for an account with or respond to a post on or through our Service. If you use the ZipHire service, you may provide additional personal information such as your address, job history, and electronic signature. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through our Service. You may provide us information in User Content you post to our Service.
Once you sign up for our Service we allow you to provide additional information about yourself and other people. The additional information we may collect is as follows; information about Candidates such as their name, email address, phone number, resume, experience, education, country and zip code. You may also export your Candidates to an excel spreadsheet to make it easier to manage. Information about additional users you wish to allow access to our Service may include their name and email address.
We will ask you to provide information about hiring companies that may be used on your job pages. This includes, but is not limited to: Company Name, Website, Logo and a description of the company. Candidates may also provide a headshot photo along with their job application. Please note that this photo will be seen by users of the site and the companies in which you have submitted your application. You may remove your photo at any time by emailing us at firstname.lastname@example.org.
When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").
We collect your location based information for the purpose of setting up your phone preferences. We will do not share this information with any third party. If you no longer wish to allow us to track your geo-location information in the Mobile Application you may turn this off at the device level.
When you visit our Service, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets ZipRecruiter help you log in faster and enhance your navigation through the site. A cookie may also convey anonymous information about how you browse our Service to us. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly if the ability to accept cookies is disabled.
Log File Information:
Log file information is automatically reported by your browser each time you access a web page. When you use our Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear Gifs Information:
When you use our Service, ZipRecruiter or our third party analytics providers may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously and help us better manage content on our site by informing us of what content is effective. No personally identifiable information from your ZipRecruiter account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make ZipRecruiter better for our users.
Tracking across Third Party Websites
We do not track our users across third party websites and thus do not respond to Do Not Track (“DNT”) signals. However, some third party websites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, certain website browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
Third Party Services
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from..
How We Use Your Information
If you are an Employer: we use the personal information you submit to create your account, allow you to add Candidates and other users, operate, maintain, and provide to you the features and functionality of our Service. We use this information to allow you to better manage who is able to access our Service, view resumes, set up resume alerts (which you may turn off at any time by logging into your account), view posted jobs, view archived jobs, create a new job, rate Candidates, view receipts, determine who may be the right fit as a Candidate for the positions you have open, and to contact you in response to your inquiries. If you use the ZipHire Service, we use this information to allow you to set up and complete the new hire onboarding process.
If you are a Candidate User: we use the personal information you submit to create your account, allow you to view, respond to, and save, job postings, allow Employers to respond to your job posting responses, allow you to post and share your resume on our Service, provide you with job recommendations based upon your history or preferences, and to contact you in response to your inquiries. If you use the ZipHire Service, we use this information to allow you to fill out the documents you are requested to complete as part of the new hire onboarding process.
By providing ZipRecruiter your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on our Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of our Service, or special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your Account page (for Employers) or by following the opt-out instructions in the message. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of Service-related e-mails.
If you choose to use our invitation service to invite a friend to our Service, we provide you with a link to copy and paste to share with your friends, or spread the word on linkedin, facebook or twitter. We provide you with a unique link ID so that you earn credit for each friend that joins the site by following your link. Your friend may contact us to request that we remove this information from our database at email@example.com.
If you wish to invite a friend to view our blog posts we will ask you for that person's email address and automatically send an email invitation. ZipRecruiter stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service. Your friend may contact us to request that we remove this information from our database at firstname.lastname@example.org.
ZipRecruiter may use certain information about you and/or your User Content internally for purposes such as analyzing how our Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
How We Share Your Information
Personally Identifiable Information:
Any personal information or content that you voluntarily disclose for posting to our Service, such as User Content, becomes available to the public. If you remove information that you posted to our Service, copies may remain viewable in cached and archived pages of our Service, or if other Users have copied or saved that information. If you respond to a job posting on our Service, we will share your response with the Employer that posted the job.
If you use the ZipHire Service as a Candidate, we will share personal information you upload to our Service during the new hire onboard process with your prospective Employer.
From time to time, we may run contests, special offers, or other events or activities ("Events") on our Service together with a third party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events.
As we develop our business, we may buy or sell assets or business offerings, including those related to our Service. If we sell some or all of our Service, the buyer may need information about users of the Service in order to continue operating our Service in a similar manner as before such transaction. We may transfer personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets related to the Service, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about users of our Service is among the assets transferred.
Non-Personally Identifiable Information:
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain ZipRecruiter services.
How We Protect Your Information
ZipRecruiter cares about the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to ZipRecruiter or guarantee that your information on our Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. ZipRecruiter is not responsible for the functionality or security measures of any distributor.
To protect your privacy and security, we take industry-standard reasonable steps to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from ZipRecruiter, at all times.
When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). Data is also stored in an encrypted form.
Compromise of Personal Information
We post customer testimonials on our Web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Social Media (Features) and Widgets
We allow you to embed a job widget to instantly publish and list all of your job openings on your own Company website as well as several other Job Boards. This widget does not collect any personal information, it will simply link back to the job openings that are hosted on our site.
Your Choices About Your Information
You may, of course, decline to submit personally identifiable information through our Service, in which case ZipRecruiter may not be able to provide certain services to you. You may update, delete inaccuracies, or correct your account information and email preferences at any time by logging in to your account and selecting email/password. You can review, delete inaccuracies and correct the information about you that ZipRecruiter keeps on file by contacting us directly at email@example.com. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
To request removal of your personal information from our blog, community forums, or testimonials, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Protecting the privacy of young children is especially important. For that reason, ZipRecruiter does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as Members. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on ZipRecruiter. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Information Related to Data Collected for our Employer Clients
ZipRecruiter may collect information under the direction of its employer clients ("Employer" or “Client”) and in some cases, may have no direct relationship with the individuals whose personal data such Employers process. If you are a customer of an Employer and would no longer like to be contacted by the Employer, please directly contact the Employer with which you interacted. If you are a Candidate under the ZipHire service, you should contact ZipRecruiter and the Employer. We may transfer personal information to companies that help us provide our Service.
Access and Retention of Data Controlled by Employers
With the exception of a Candidate using the ZipHire service, ZipRecruiter has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to the Employer (the data controller). If requested to remove data, we will respond within 30 days.
We will retain personal data we process on behalf of Employers for as long as needed to provide services to an Employer. ZipRecruiter will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you no longer want to be contacted by an Employer, please contact the Employer directly.
Service Provider, Sub-Processors/Onward Transfer
ZipRecruiter may transfer personal information to companies that help us provide our Service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with Employers.
Other Web Sites
California residents may choose to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes or choose to opt out of such disclosure. Our policy is not to disclose personal information collected online to a third party for directing marketing without your approval. To make a request or to opt out at any time, please contact us email@example.com or the other contact information provided below.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Attn: Business Affairs
401 Wilshire Blvd., 11th Floor,
Santa Monica, CA 90401