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Full Time Workforce Management Analyst Jobs (NOW HIRING)

eClerx

Workforce Management Analyst

Fayetteville, NC · On-site

$13.50/hr

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

eClercx

Workforce Management Analyst

Fayetteville, NC · On-site

$13.50/hr

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

Boise, ID Position Type: Full Time Benefits : This position is eligible for WGNSTAR's full benefits ... management reports that provide visibility into workforce performance and labor utilization.

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

... workforce management, scheduling, or real-time analysis. * Strong analytical and data ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

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Full Time Workforce Management Analyst information

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$38.5K

$97.6K

$172.5K

How much do full time workforce management analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for full time workforce management analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Workforce Management Analyst vs Part Time Workforce Management Analyst?

AspectFull Time Workforce Management AnalystPart Time Workforce Management Analyst
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsUsually requires similar certifications and experienceSame credentials as full-time, but may have less experience
Work EnvironmentOffice-based, integrated into team operationsFlexible, may work remotely or part-time in office
Employer UsageCommon in large organizations with continuous staffing needsUsed for flexible staffing or project-based work

Full Time Workforce Management Analysts typically work standard hours, are fully integrated into the company's staffing strategies, and often hold similar certifications as part-time analysts. Part Time Workforce Management Analysts offer flexibility, working fewer hours, and are often engaged for specific projects or peak periods. Both roles require similar skills but differ mainly in hours and work commitment.

Is a full time workforce management analyst a good career?

A full time workforce management analyst is a stable career that involves analyzing staffing needs, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for advancement and requires strong analytical and communication skills, with typical work hours being standard business times.

What cities are hiring for Full Time Workforce Management Analyst jobs?

Cities with the most Full Time Workforce Management Analyst job openings:

What are the most commonly searched types of Workforce Management Analyst jobs?

The most popular types of Workforce Management Analyst jobs are:

What are popular job titles related to Full Time Workforce Management Analyst jobs?

For Full Time Workforce Management Analyst jobs, the most frequently searched job titles are:

Infographic showing various Full Time Workforce Management Analyst job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

Workforce Management Analyst

West Des Moines, IA • On-site

FBL Financial Group
Insurance Services • 1 - 5K employees
Learn more about FBL Financial Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Workforce Management Analyst
Do you have experience leveraging data and analysis to review trends? Do you have strong communication, customer service and relationship building skills? If so, this Workforce Management Analyst opportunity may be a great fit for you!
Who We Are: At Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, auto, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Workforce Management Analyst, you will be responsible for analyzing the intra-day contact volume data while supporting the functional management within the Call Center to ensure resource optimization. You will monitor daily and hourly service levels for all contact types and make real-time adjustments to the schedule to ensure departmental KPIs. In this role, you will also develop accurate and effective schedules and leverage real-time decision-making to ensure that service level targets are achieved. In addition, you will:
  • Review existing data and perform research to develop recommendations and solutions for the Multi-Line Contact Center.
  • Provide information pertinent to the development of appropriate strategies by assembling and presenting reports and presentations of key data variables needed to drive decisions.
  • Build, enhance, and refine reporting through dashboards and other data visualization techniques that promote management's understanding of and access to key business metrics/indicators.
  • Develop reports and presentations on project conclusions and implications, documenting analyses and ensuring that key stakeholders understand the business implications for those analyses.
  • Utilize internal and external information to understand key variables that will help improve/standardize/support both current and future work processes.
  • Preserve confidentiality of production data results.

What It Takes to Join Our Team:
  • College degree (Statistics, Mathematics, Economics, or Business preferred) or equivalent plus one-year relevant experience required. Data research and analysis experience preferred.
  • Experience in conducting and interpreting results from qualitative and quantitative survey and database research.
  • Working knowledge of Microsoft Access, Microsoft Excel Power Pivot, and Power BI. Knowledge of Workforce Management systems preferred (such as NICE).
  • Must have the ability to learn/apply new software and capture, analyze, and synthesize data and report results.
  • Strong analytical and logical skills associated with numbers.
  • Excellent written and verbal communication skills.
  • Strong proven communication skills and must have a teamwork mindset.
  • Ability to work in-person from our office in West Des Moines, Iowa or Manhattan, Kansas.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, and a cafeteria. If your values align with ours, we invite you to join Farm Bureau Financial Services...where the grass really IS greener!
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.

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