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Full Time Workforce Management Analyst Jobs (NOW HIRING)

eClerx

Workforce Management Analyst

Fayetteville, NC · On-site

$13/hr

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

eClerx

Workforce Management Analyst

Fayetteville, NC · On-site

$13/hr

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

eClercx

Workforce Management Analyst

Fayetteville, NC · On-site

$13/hr

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce ...

Slide Insurance

Workforce Management Analyst

Tampa, FL · On-site

As a Workforce Management Analyst , you'll help ensure the right resources are in place at the right time by delivering accurate forecasts, optimized schedules, and real-time staffing adjustments ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

... workforce management, scheduling, or real-time analysis. * Strong analytical and data ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

Dexian

Workforce Management Analyst

San Diego, CA · On-site

$40 - $45/hr

... analytics roles.Strong knowledge of contact center KPIs and queue management.Experience with ... Apply right away for considerationDexian is a leading provider of staffing, IT, and workforce ...

Lantern

Workforce Management Analyst

Dallas, TX

Identify variance drivers using short-interval forecasting and trend analysis. Intraday Management & Adjustments * Execute intraday adjustments and recommend targeted levers (skills, shrinkage) with ...

Lantern

Workforce Management Analyst

Dallas, TX · On-site

Identify variance drivers using short-interval forecasting and trend analysis. Intraday Management & Adjustments * Execute intraday adjustments and recommend targeted levers (skills, shrinkage) with ...

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Full Time Workforce Management Analyst information

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$38.5K

$97.6K

$172.5K

How much do full time workforce management analyst jobs pay per year?

As of Jun 5, 2026, the average yearly pay for full time workforce management analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Workforce Management Analyst vs Part Time Workforce Management Analyst?

AspectFull Time Workforce Management AnalystPart Time Workforce Management Analyst
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsUsually requires similar certifications and experienceSame credentials as full-time, but may have less experience
Work EnvironmentOffice-based, integrated into team operationsFlexible, may work remotely or part-time in office
Employer UsageCommon in large organizations with continuous staffing needsUsed for flexible staffing or project-based work

Full Time Workforce Management Analysts typically work standard hours, are fully integrated into the company's staffing strategies, and often hold similar certifications as part-time analysts. Part Time Workforce Management Analysts offer flexibility, working fewer hours, and are often engaged for specific projects or peak periods. Both roles require similar skills but differ mainly in hours and work commitment.

What cities are hiring for Full Time Workforce Management Analyst jobs? Cities with the most Full Time Workforce Management Analyst job openings:
What are the most commonly searched types of Workforce Management Analyst jobs? The most popular types of Workforce Management Analyst jobs are:
What states have the most Full Time Workforce Management Analyst jobs? States with the most job openings for Full Time Workforce Management Analyst jobs include:
Full Time Workforce Management Analyst jobs near you

Workforce Management Analyst

eClerx

Fayetteville, NC • On-site

$13/hr

Full-time

Posted 9 days ago

Job description

We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and KPI monitoring to ensure service levels and operational goals are met in a dynamic 16×7 environment. Key Responsibilities * Support on-floor staffing activity planning and real-time workforce management.

Perform real-time monitoring to ensure adherence to schedules and SLAs. Manage agent breaks and real-time resource availability on the operations floor. * Monitor and help maintain key Workforce Management KPIs, including shrinkage and schedule adherence.

Coordinate and communicate effectively with Operations Managers and Team Leads. Provide timely updates in internal systems and client tools. * Identify operational observations and ensure closed-loop communication with stakeholders.

Meet process expectations with high-quality standards and a strong sense of ownership. Required Skills & Competencies Basic to intermediate knowledge of workforce management and real-time operations. * Strong analytical, problem-solving, and root cause analysis skills.

Ability to quickly learn processes and adapt to ongoing business changes. Professional conduct with clear verbal and written communication skills. * Working understanding of web technology and cable setup.

High reliability in attendance, punctuality, and shift flexibility. Ability to work collaboratively while meeting defined timelines and service standards. * Proactive mindset with willingness to take responsibility beyond assigned tasks.

Qualifications & Experience High school diploma or equivalent work experience preferred. Prior experience in Workforce Management, RTM, or Customer Operations is an advantage. * Experience supporting 16×7 operations preferred.

Compensation/Pay: * Pay rate will be $13.00/hr

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