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Full Time Workforce Management Analyst Jobs (NOW HIRING)

Analyze trends and provide recommendations related to staffing, scheduling, productivity, and operational efficiency * Support implementation and continuous improvement of workforce management ...

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Manages and provides ongoing support to Workforce Management Analysts, ensuring they have clear direction, accurate data, and the tools needed to execute forecasting, scheduling, and real‑time ...

Manages and provides ongoing support to Workforce Management Analysts, ensuring they have clear ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

Workforce Analyst

Nashville, TN · Hybrid

$52K - $75K/yr

Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...

New

Workforce Analyst

Madison, WI · Hybrid

$52K - $75K/yr

Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...

New

Workforce Analyst

Goldsboro, NC · Hybrid

$52K - $75K/yr

Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...

New

Workforce Analyst

El Paso, TX · Hybrid

$52K - $75K/yr

Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...

New

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Full Time Workforce Management Analyst information

See salary details

$38.5K

$97.6K

$172.5K

How much do full time workforce management analyst jobs pay per year?

As of Jun 26, 2026, the average yearly pay for full time workforce management analyst in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What jobs pay 200,000 a year in the USA?

Full Time Workforce Management Analysts typically do not earn $200,000 annually; such high salaries are more common in executive, specialized medical, legal, or technology roles. Senior positions in finance, software engineering, and executive management often reach or exceed this level, especially with experience, certifications, and leadership responsibilities.

Is a WFM analyst a good career?

A Workforce Management (WFM) analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What is the difference between Full Time Workforce Management Analyst vs Part Time Workforce Management Analyst?

AspectFull Time Workforce Management AnalystPart Time Workforce Management Analyst
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsUsually requires similar certifications and experienceSame credentials as full-time, but may have less experience
Work EnvironmentOffice-based, integrated into team operationsFlexible, may work remotely or part-time in office
Employer UsageCommon in large organizations with continuous staffing needsUsed for flexible staffing or project-based work

Full Time Workforce Management Analysts typically work standard hours, are fully integrated into the company's staffing strategies, and often hold similar certifications as part-time analysts. Part Time Workforce Management Analysts offer flexibility, working fewer hours, and are often engaged for specific projects or peak periods. Both roles require similar skills but differ mainly in hours and work commitment.

What is the salary of WFM real-time analyst?

The salary of a Workforce Management (WFM) real-time analyst typically ranges from $50,000 to $75,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires proficiency in workforce management tools and real-time monitoring skills.

What jobs will boom in 2026?

Full Time Workforce Management Analysts will see increased demand as companies focus on optimizing staffing, improving productivity, and implementing advanced scheduling tools. Skills in data analysis, workforce planning, and familiarity with workforce management software will be valuable in this growing field.
What cities are hiring for Full Time Workforce Management Analyst jobs? Cities with the most Full Time Workforce Management Analyst job openings:
What are the most commonly searched types of Workforce Management Analyst jobs? The most popular types of Workforce Management Analyst jobs are:
What states have the most Full Time Workforce Management Analyst jobs? States with the most job openings for Full Time Workforce Management Analyst jobs include:
Workforce Management Capacity Analyst

Workforce Management Capacity Analyst

Aptive Environmental

Provo, UT • On-site

$50K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Aptive Environmental rating

5.4

Company rating: 5.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

28th of 32 rated pest control companies


Job description

Location Zip Code:
84604
Job Family:
Workforce Planning
We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Capacity Analyst position located remotely. This role is responsible for translating demand forecasts into actionable capacity plans that support effective staffing, scheduling, and service-level performance. This role partners closely with Workforce Management, Operations, Finance, BI, and leadership to align workforce strategies with operational goals and financial targets. The analyst provides data-driven insights that support scalable growth, labor efficiency, and informed decision-making across the organization.
What we offer:
  • $50k-63k Annual Salary
  • Annual merit bonus potential
  • Group Health, Dental, and Vision plans
  • Pet insurance, Life insurance, and EAP benefits
  • 401K with employer match up to 4%
  • Paid holidays and paid time off
  • Opportunity for advancement
  • Upbeat and exciting company culture and much more!

Responsibilities include:
  • Translate demand forecasts into capacity models that inform staffing requirements, schedule design, and service level attainment across the enterprise
  • Develop scenario analyses to evaluate volume variability, operational constraints, and business initiatives
  • Partner with Finance, Operations, and Strategy teams to align workforce models with financial forecasts and long-term organizational goals
  • Provide analytical insights that influence labor efficiency, cost management, and workforce performance outcomes
  • Collaborate with Forecasting, Scheduling, Real-Time, BI, and Operations teams to align planning assumptions and execution impacts
  • Serve as an analytical partner by delivering insights, clarification, and decision support to cross-functional stakeholders
  • Identify opportunities to improve capacity planning workflows, documentation, and system utilization
  • Maintain and enhance workforce tools, spreadsheets, and models to ensure accuracy, scalability, and repeatability
  • Produce recurring and ad hoc capacity reports, trend analyses, and executive-ready summaries
  • Maintain disciplined documentation to support auditability, knowledge transfer, and continuous improvement
  • Support operational change initiatives by assessing impacts, updating capacity models, and partnering with teams on adoption
  • Perform other related duties as assigned

Qualifications:
  • Certifications in process improvement or analytics (e.g., Lean Six Sigma White, Yellow, or Green Belt) are preferred but not required
  • Experience or familiarity with operating in a global or multi-regional environment is preferred

Requirements:
  • 3-5 years of relevant experience in workforce management, capacity planning, forecasting, call center or field operations, or a comparable data-driven/analytical role
  • Experience working with workforce management, call center, field service, or related enterprise platforms
  • Demonstrated knowledge of workforce management principles, including forecasting, capacity planning, staffing models, and schedule execution
  • Advanced analytical ability to interpret large data sets and identify trends, risks, and optimization opportunities
  • Advanced proficiency in Google Sheets and Microsoft Excel, including complex formulas, modeling, and scenario analysis
  • Ability to translate forecasts into actionable capacity plans that support staffing strategies and service levels
  • Experience building scenario models to assess operational and volume-driven impacts on workforce needs
  • Strong prioritization, risk identification, and escalation judgment in fast-paced environments
  • Effective written and verbal communication skills with the ability to present insights to technical and non-technical audiences
  • Ability to collaborate across Workforce Management, Operations, Finance, BI, and Technology teams
  • High attention to detail with disciplined documentation practices
  • Ability to handle sensitive information with discretion and confidentiality
  • Strong problem-solving skills with the ability to diagnose root causes and evaluate trade-offs
  • Ability to adapt communication style based on audience and context

Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool.
Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started.
To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.

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