ZipRecruiter

Log In

1

Workforce Management Analyst Jobs in Chicago, IL

Addison Group

Workforce Management Analyst

Rosemont, IL · On-site

$50 - $70/hr

Workforce Management (UKG Pro WFM) Analyst Industry: Manufacturing / Industrial Equipment Location (City, State): Rosemont, IL Assignment Type: Contract Pay: $50-$70/hour Work Schedule: Hybrid ...

KPMG

Manager, Workforce Management - UKG

Chicago, IL · On-site

Led end-to-end workstreams for UKG Workforce Management implementations across UKG Pro, UKG Ready ... Strong problem-solving and analytical skills, with excellent communication and interpersonal skills

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

This role supports schedule creation and optimization within the workforce management tool and ... Analyze historical and intraday data to identify trends and provide recommendations for workforce ...

Unifin, Inc

Workforce Support Analyst and RTA

Niles, IL · On-site

This role supports schedule creation and optimization within the workforce management tool and ... Analyze historical and intraday data to identify trends and provide recommendations for workforce ...

New

ULINE

Workforce Forecasting Manager

Waukegan, IL

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

ULINE

Workforce Forecasting Manager

Glenview, IL

Bachelor's degree. * 2+ years in a workforce management leadership role. * 3+ years of workforce forecasting and software experience, including demand planning and trend analysis. * Advanced Excel ...

Department of Labor

Management Analyst

Chicago, IL

$83K/yr

You must meet the Specialized Experience to qualify for Management Analyst, as described below. A full year of work is considered to be 35-40 hours of work per week. All experience listed on your ...

William Everett

ADP Workforce Specialist

Chicago, IL · On-site

$155K - $175K/yr

Description William Everett is a national management and information technology consulting firm ... Excellent analytical, communication, and problem-solving skills. Preferred Qualifications * PMP or ...

next page

Showing results 1-20

All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Chicago, IL

Workforce Management Analyst information

See Chicago, IL salary details

$39.7K

$100.5K

$177.7K

How much do workforce management analyst jobs pay per year?

As of Jul 28, 2026, the average yearly pay for workforce management analyst in Chicago, IL is $100,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Chicago, IL? The most popular types of Workforce Management Analyst jobs in Chicago, IL are:
What are popular job titles related to Workforce Management Analyst jobs in Chicago, IL? For Workforce Management Analyst jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst jobs in Chicago, IL look for? The top searched job categories for Workforce Management Analyst jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Workforce Management Analyst jobs? Cities near Chicago, IL with the most Workforce Management Analyst job openings:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Chicago, IL as of July 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 79% In-person, 7% Hybrid, and 14% Remote job distribution, with an average salary of $100,517 per year, or $48.3 per hour.
Workforce Management Analyst

Workforce Management Analyst

Addison Group

Rosemont, IL • On-site

$50 - $70/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Workforce Management (UKG Pro WFM) Analyst

Industry: Manufacturing / Industrial Equipment

Location (City, State): Rosemont, IL

Assignment Type: Contract

Pay: $50-$70/hour

Work Schedule: Hybrid

Benefits: This position is eligible for medical, dental, vision, and 401(k).


About The Company:

Our client is a well-established global manufacturer supporting large-scale operations across North America. They are investing in workforce management and payroll process improvements to support continued growth, operational efficiency, and system optimization initiatives.


Job Description:

Our client is seeking an experienced Workforce Management Analyst to support payroll, timekeeping, and workforce management operations within a complex hourly workforce environment. This role will focus on maximizing UKG Pro WFM functionality, improving timekeeping accuracy, supporting payroll operations, and partnering with business leaders on process improvement initiatives.

The ideal candidate will have strong UKG Workforce Management expertise, deep payroll knowledge, and experience supporting manufacturing, distribution, logistics, or other hourly employee populations.


Key Responsibilities:

  • Act as the primary resource for UKG Pro Workforce Management processes and employee timekeeping activities.
  • Review, audit, and reconcile employee time records to ensure accurate payroll processing.
  • Investigate and resolve timekeeping discrepancies, missed punches, overtime exceptions, and scheduling issues.
  • Partner with managers to improve timecard accuracy, approvals, and workforce management compliance.
  • Analyze existing UKG WFM processes and identify opportunities for operational improvements and increased automation.
  • Develop reporting, auditing, and monitoring procedures to reduce payroll risk and improve data integrity.
  • Collaborate with Payroll, HRIS, IT, Finance, and Operations teams to maintain system accuracy and efficiency.
  • Support workforce management and payroll-related projects, including acquisitions, integrations, and system enhancements.
  • Assist with testing, data validation, implementation activities, and process documentation.
  • Promote adoption of workforce communication tools and support employee engagement initiatives.


Qualifications:

  • 5+ years of experience supporting Workforce Management, HRIS, payroll, or timekeeping systems.
  • Advanced experience with UKG Pro Workforce Management (WFM), UKG Dimensions, or UKG Workforce Management.
  • Strong understanding of end-to-end payroll processes and payroll data validation.
  • Experience supporting hourly employee populations in manufacturing, distribution, logistics, warehousing, or similar environments.
  • Ability to work independently with minimal supervision and ramp-up time.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Experience with unionized workforces is highly preferred.
  • Exposure to SAP and/or SuccessFactors is a plus.
  • Bachelor's degree preferred but not required.


Perks:

  • Opportunity to lead impactful workforce management and payroll optimization initiatives.
  • High visibility role partnering across Payroll, HRIS, Finance, IT, and Operations.
  • Flexible work arrangement following initial onboarding period.
  • Collaborative and supportive team environment.
  • Exposure to enterprise-wide workforce management projects and system enhancements.


Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Apply