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Remote Workforce Analyst Jobs in Florida (NOW HIRING)

Intermountain Health

$31.01 - $48.84/hr

This role supervises WFM analysts and partners closely with ECC Operations, Quality, and Leadership ... Remote Work Details: We are committed to offering flexible work options where approved and stated ...

Wood Plc

GIS Analyst

Orlando, FL · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...

Wood Plc

GIS Analyst

Jacksonville, FL · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...

Wood Plc

GIS Analyst

Tampa, FL · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...

Wood Plc

GIS Analyst

Miami Lakes, FL · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...

RELQ Technologies

Business Analyst - US Remote

Tampa, FL · On-site +1

Business Analyst Location: Remote Job Type: Contract Job Summary: We are looking for an experienced Business Analyst to drive business initiatives by analyzing requirements, optimizing processes, and ...

CONMED

HR Business Partner

Largo, FL · On-site +1

$75K - $118K/yr

This remote role applies broad HR expertise across multiple disciplines and leads significant HR ... Analyze workforce metrics including turnover, engagement, hiring, retention, and talent data to ...

Imh

Application Analyst

Lake Park, FL · On-site +1

... planning, workforce scheduling, time and attendance, customer relationship management) We ... This position is fully remote. | Schedule: Monday - Friday, 8AM - 5PM MT. *Prefer candidates with ...

Butler Snow LLP

Conflicts Analyst

Jacksonville, FL · On-site +1

Open to remote work. In this role, you will conduct conflict searches using internal systems and ... We believe our diverse workforce contributes to our competitive advantage. We are an Equal ...

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Remote Workforce Analyst information

See Florida salary details

$26.5K

$77.8K

$119.6K

How much do remote workforce analyst jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote workforce analyst in Florida is $77,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $96,000.00 per year, depending on experience, location, and employer.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

Is a remote workforce analyst a good career?

A remote workforce analyst is a viable career that involves analyzing remote work trends, employee productivity, and workforce data using tools like Excel and data visualization software. The role often requires strong analytical skills, understanding of HR or organizational strategies, and the ability to work independently in a virtual environment. It offers opportunities for growth in data analysis and remote work management fields.

What are the most commonly searched types of Workforce Analyst jobs in Florida?

The most popular types of Workforce Analyst jobs in Florida are:

What are popular job titles related to Remote Workforce Analyst jobs in Florida?

For Remote Workforce Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Analyst jobs in Florida look for?

The top searched job categories for Remote Workforce Analyst jobs in Florida are:

What cities in Florida are hiring for Remote Workforce Analyst jobs?

Cities in Florida with the most Remote Workforce Analyst job openings:

Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $77,774 per year, or $37.4 per hour.

Workforce Management Supervisor Senior

On-site, Remote

Intermountain Health

7.2

Company rating: 7.2 out of 10

Based on 845 frontline employees who took The Breakroom Quiz

345th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Intermountain Healthexternal

$31.01 - $48.84/hr

Full-time

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

Job Description:
The Operations Workforce Management (WFM) Supervisor - Enterprise Contact Center is responsible for leading the design, delivery, and continuous improvement of programs that enable high-quality, compliant, and compassionate service across Intermountain's Enterprise Contact Center. This role supervises WFM analysts and partners closely with ECC Operations, Quality, and Leadership to ensure WFM activities are aligned to meet performance, quality, and patient experience expectations.
The WFM Supervisor plays a critical role in driving consistency, staffing alignment, and operational readiness across contact center functions supporting patient access, scheduling, registration, and customer experience.
Join Our Team as a Workforce Management Supervisor!
We are seeking an organized and detail-oriented Workforce Management Supervisor to join our Contact Center team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we'd love to hear from you!
Discover why Intermountain Health is a great place to work (youtube.com)
Posting Specifics
  • Pay Range: $31.01 - $48.84 depending on experience
  • Benefits Eligible: Yes, check them out here
  • Shift Details: Full-time, 40 hours per week
  • Remote Work Details: We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, and Washington.
    Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings

Essential Functions
WFM Leadership & Supervision
  • Directly supervises contact center WFM analysts, providing coaching, feedback, performance management, and professional development.
  • Fosters an engaged, inclusive, and high-performing WFM team aligned with Intermountain values.

WFM Program Design & Delivery
  • Partners with ECC Operations, Quality, and Subject Matter Experts to identify WFM needs and align activities with business priorities.

Performance & Quality Alignment
  • Collaborates with Quality Assurance to align WFM activities with call standards, quality metrics, and calibration outcomes.

Operational Partnership
  • Works closely with ECC leadership to support new service launches, process changes, technology implementations, and enterprise initiatives.
  • Ensures WFM readiness for go-live events, staffing transitions, and workflow changes.

Governance, Compliance & Documentation
  • Maintains accurate WFM documentation, attendance records, and competency validation as required.

Skills
  • Accountability
  • Coaching/Mentorship
  • Decision Making
  • Innovation
  • Leadership Onboarding/Mentorship
  • Key Performance Indicators (KPI)
  • Oral/Written/Interpersonal Communication
  • People Management
  • Project Management
  • Time Management
  • Workforce Management

Minimum Qualifications
  • Demonstrated leadership success in Operations Supervisor role, preferably within Workforce Management.
  • Demonstrated expert level operational knowledge and technical expertise.
  • Demonstrated ability to analyze and summarize data, develop a business case, and effectively present a proposal for change.
  • Demonstrated knowledge of process improvement principles and demonstrates effective project management skills.
  • Demonstrated strong organizational skills; attention to detail; and effective interpersonal, verbal, and written communication skills.
  • Demonstrated effectiveness in leading individual contributors and leading leaders.
  • Demonstrated proactive approach and the ability to see the job that needs to be done and take action to complete it.

Preferred Qualifications:
  • Bachelor's degree in business, healthcare administration, operations management, or a related field.
  • Demonstrated leadership or supervisory experience, preferably in workforce management, coaching, or workforce development.
  • Experience with WFM software such as Genesys Cloud, NICE IEX, Verint, or Aspect is highly valued.
  • Minimum of five (5) years of workforce management experience, including forecasting, scheduling, capacity planning, and real-time operations, with at least one (1) year of supervisory, lead, or team leadership experience.

Physical Requirements
  • Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
  • Frequent interactions with providers, colleagues, customers, members and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:
Lake Park Building
Work City:
West Valley City
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$31.01 - $48.84
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.

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