The Aspen Group (TAG) seeks a remote Workforce Analyst for Digital Design Operations to monitor queue performance and designer skilling. You will collaborate with the Workforce Manager to ensure ...
New
The Aspen Group (TAG) seeks a remote Workforce Analyst for Digital Design Operations to monitor queue performance and designer skilling. You will collaborate with the Workforce Manager to ensure ...
New
The Aspen Group (TAG) seeks a remote Workforce Analyst for Digital Design Operations to monitor queue performance and designer skilling. You will collaborate with the Workforce Manager to ensure ...
New
The Aspen Group (TAG) seeks a remote Workforce Analyst for Digital Design Operations to monitor queue performance and designer skilling. You will collaborate with the Workforce Manager to ensure ...
New
The Aspen Group (TAG) seeks a remote Workforce Analyst for Digital Design Operations to monitor queue performance and designer skilling. You will collaborate with the Workforce Manager to ensure ...
New
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
New
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
New
IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. Essential Functions and Responsibilities: * Monitor queue performance ...
IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. Essential Functions and Responsibilities: * Monitor queue performance ...
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
New
Springfield, IL · On-site +1
$55K - $70K/yr
The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance ...
New
About the role As an Intraday Workforce Analyst you will support all of our Customer Success teams. You will be responsible for managing and optimizing real-time staffing, service levels and ...
About the role As an Intraday Workforce Analyst you will support all of our Customer Success teams. You will be responsible for managing and optimizing real-time staffing, service levels and ...
TechOp Solutions International is seeking a an experienced Remote Workforce and Reporting Manager ... Strong analytical, problem-solving, and communication skills. * Must meet security eligibility ...
TechOp Solutions International is seeking a an experienced Remote Workforce and Reporting Manager ... Strong analytical, problem-solving, and communication skills. * Must meet security eligibility ...
Lakeville, MA · On-site +1
$65K - $81K/yr
This will be a remote role based out of our corporate headquarters in Lakeville, MA. We are open to remote candidates. The Workforce & Talent Insights Analyst leverages data, analytics, and evidence ...
Lakeville, MA · On-site +1
$65K - $81K/yr
This will be a remote role based out of our corporate headquarters in Lakeville, MA. We are open to remote candidates. The Workforce & Talent Insights Analyst leverages data, analytics, and evidence ...
Workforce & Organization Analyst Preferred Relevant Experience * 7+ years supporting organizational transformation, workforce planning, change management, government HR strategy, and workforce ...
Workforce & Organization Analyst Preferred Relevant Experience * 7+ years supporting organizational transformation, workforce planning, change management, government HR strategy, and workforce ...
$164K/yr
We are currently seeking a Infor Workbrain/WFM Funcitional Analyst - REMOTE to join our team in ... Key Responsibilities * Administer and support Infor Workbrain / Infor Workforce Management.
$164K/yr
We are currently seeking a Infor Workbrain/WFM Funcitional Analyst - REMOTE to join our team in ... Key Responsibilities * Administer and support Infor Workbrain / Infor Workforce Management.
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of ... Strong analytical skills with proficiency in Excel and reporting tools. * Familiarity with ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of ... Strong analytical skills with proficiency in Excel and reporting tools. * Familiarity with ...
Business Analyst - Workforce Development Software Summary: Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes ...
Business Analyst - Workforce Development Software Summary: Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes ...
Reporting & Analytics * Develop workforce dashboards and KPIs (overtime, agency usage, vacancy rates, productivity). * Build custom reports and leverage UKG Analytics. * Support leadership with labor ...
Reporting & Analytics * Develop workforce dashboards and KPIs (overtime, agency usage, vacancy rates, productivity). * Build custom reports and leverage UKG Analytics. * Support leadership with labor ...
Be Seen First
Charlotte, NC · Remote
$98K - $112K/yr
The Workforce Manager leads a team of Workforce Analysts and Real-Time Analysts and partners ... Experience supporting multi-site or remote contact center operations. * Knowledge of SQL, Power BI ...
Quick apply
Be Seen First
Charlotte, NC · Remote
$98K - $112K/yr
The Workforce Manager leads a team of Workforce Analysts and Real-Time Analysts and partners ... Experience supporting multi-site or remote contact center operations. * Knowledge of SQL, Power BI ...
... Workforce Central experience. • This role requires someone with very deep 10+ years of experience with Retail Advanced Scheduler & Forecaster. • 10+ years of experience implementing and ...
... Workforce Central experience. • This role requires someone with very deep 10+ years of experience with Retail Advanced Scheduler & Forecaster. • 10+ years of experience implementing and ...
Cranford, NJ · Remote
$90K - $110K/yr
... remote team. The operation is straightforward, but it runs seven days a week and needs someone ... You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work ...
New
Quick apply
Cranford, NJ · Remote
$90K - $110K/yr
... remote team. The operation is straightforward, but it runs seven days a week and needs someone ... You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work ...
New
New Brunswick, NJ · Remote
$90K - $110K/yr
... remote team. The operation is straightforward, but it runs seven days a week and needs someone ... You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work ...
New
Quick apply
New Brunswick, NJ · Remote
$90K - $110K/yr
... remote team. The operation is straightforward, but it runs seven days a week and needs someone ... You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work ...
New
$50K - $95K/yr
... workforce insights that help our business make informed decisions. This is an excellent opportunity ... Remote Compensation Range: $50,000-$95,000, with a typical starting range of $60,000-$85,000
$50K - $95K/yr
... workforce insights that help our business make informed decisions. This is an excellent opportunity ... Remote Compensation Range: $50,000-$95,000, with a typical starting range of $60,000-$85,000
Albuquerque, NM · On-site +1
$41K - $92K/yr
Review and manage real-time/intraday workforce management of front or back office functions ... Review and analyze data to improve caller experience, work queue management and front line ...
Albuquerque, NM · On-site +1
$41K - $92K/yr
Review and manage real-time/intraday workforce management of front or back office functions ... Review and analyze data to improve caller experience, work queue management and front line ...
Warren, MI · On-site +1
$30 - $35/hr
With a global workforce of 500,000 across 300 languages, we are a force for good in our communities ... Analyst experience a must * Must have solid customer service skills * Must have solid verbal and ...
Warren, MI · On-site +1
$30 - $35/hr
With a global workforce of 500,000 across 300 languages, we are a force for good in our communities ... Analyst experience a must * Must have solid customer service skills * Must have solid verbal and ...
$35.5K - $46.8K
2% of jobs
$46.8K - $58.1K
5% of jobs
$58.1K - $69.5K
15% of jobs
$72.3K is the 25th percentile. Wages below this are outliers.
$69.5K - $80.8K
13% of jobs
$80.8K - $92.1K
9% of jobs
The median wage is $99.6K / yr.
$92.1K - $103.4K
9% of jobs
$103.4K - $114.7K
11% of jobs
$124.2K is the 75th percentile. Wages above this are outliers.
$114.7K - $126K
13% of jobs
$126K - $137.4K
10% of jobs
$137.4K - $148.7K
6% of jobs
$148.7K - $160K
6% of jobs
$35.5K
$104.1K
$160K
Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.
A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.
A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

Springfield, IL • Remote
Full-time
Posted yesterday
New
The Aspen Group (TAG) seeks a remote Workforce Analyst for Digital Design Operations to monitor queue performance and designer skilling. You will collaborate with the Workforce Manager to ensure service level targets are met across our digital design teams. Minimum 2–3 years in Workforce Management or Analytics, experience with workforce tools, strong Excel, and excellent communication are required. Travel up to 25% domestically may be needed. #J-18808-Ljbffr