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Remote Workforce Analyst Jobs in California (NOW HIRING)

Figma

Workforce Management Analyst

San Francisco, CA · On-site +1

As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...

Amat

Workday HCM Analyst - onsite job

Santa Clara, CA · On-site +1

$122K - $168K/yr

We are seeking a highly motivated and detail-oriented HRIS Analyst with a specialized skillset in Workday to join our HRIS team. This is onsite in Santa Clara, CA or Austin, TX. As an HRIS Analyst ...

Fox

Senior Payroll Tax Analyst

Los Angeles, CA · Remote

$125K - $125K/yr

As a Senior Payroll Tax Analyst, you will be responsible for payroll tax reporting, compliance ... employees (including a remote workforce) in a multi-state, multi-entity organization

The Voleon Group

Senior Compensation Analyst

Berkeley, CA · On-site +1

$140K - $150K/yr

This role is open to remote work in the US or hybrid in our Berkeley office. Responsibilities ... Conduct market pricing, job evaluations, and internal pay equity analyses across a global workforce

Gong.io

People Analytics Manager

San Francisco, CA · Remote

$115K - $175K/yr

Familiarity with AI and machine learning concepts and their application to workforce analytics ... Work from home stipend to help you succeed in a remote environment. The annual salary hiring range ...

West Monroe

This role can be based in a primary Energy & Utilities office as listed or remote in the United ... Partner with clients to analyze their current asset and workforce management systems and identify ...

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Remote Workforce Analyst information

See California salary details

$35K

$102.7K

$157.9K

How much do remote workforce analyst jobs pay per year?

As of Jul 7, 2026, the average yearly pay for remote workforce analyst in California is $102,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $126,800.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by Remote Workforce Analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive in the Remote Workforce Analyst position, and why are they important?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a Remote Workforce Analyst job?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the most commonly searched types of Workforce Analyst jobs in California? The most popular types of Workforce Analyst jobs in California are:
What are popular job titles related to Remote Workforce Analyst jobs in California? For Remote Workforce Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Analyst jobs in California look for? The top searched job categories for Remote Workforce Analyst jobs in California are:
What cities in California are hiring for Remote Workforce Analyst jobs? Cities in California with the most Remote Workforce Analyst job openings:
Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in California as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $102,711 per year, or $49.4 per hour.
Workforce Management Analyst

Workforce Management Analyst

Figma

San Francisco, CA • On-site, Remote

Other

Posted 12 days ago

Job description

As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce capacity models, field ad-hoc planning requests across our BPO partner and internal FTE teams, and surface data-driven recommendations that keep vendor performance and customer experience on track. This is a hands-on, SQL-forward role - you'll build your own reports, run your own queries, and translate the numbers into clear action for Product Support leadership.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

  • Maintain and run our workforce capacity models day to day, keeping them accurate and ready for both routine and ad-hoc capacity planning requests across BPO and FTE teams
  • Build and run your own reports and SQL queries to analyze support volume trends, agent productivity, and vendor performance-surfacing clear, data-informed recommendations with minimal oversight
  • Support the operational management of our BPO partner relationship, including tracking performance metrics, helping run regular business reviews, and prepping the supporting materials and analysis
  • Partner with Product Support leadership on short-term capacity needs, including building addenda for events like new product launches and modeling tradeoffs between FTE headcount and BPO scope
  • Help diagnose inefficiencies and improve attainment on key metrics such as SLA and AHT across internal and external support teams
  • Help extend operational workforce management practices to additional teams within Product Support

We'd love to hear from you if you have:

  • 2+ years of experience in workforce management, vendor management, capacity planning, or related operations roles, ideally within customer support organizations.
  • Strong understanding of customer support operations, including workforce capacity planning, forecasting, and operational best practices.
  • Experience managing external vendor operations, tracking performance metrics, and supporting business reviews and performance improvement initiatives.
  • Advanced analytical skills with the ability to identify trends, generate insights, and make data-driven recommendations using SQL and data visualization tools such as Hex or Looker (Python experience a plus).
  • Excellent communication and stakeholder management skills, with experience presenting findings to technical and non-technical audiences.

While it's not required, it's an added plus if you also have:

  • Experience with WFM software (we use Assembled)
  • Experience developing workforce capacity models and forecasting methodologies from scratch
  • Familiarity with AI applications in support and their impact on capacity planning
  • Experience working in a high-growth tech environment

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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