New York, NY · On-site
Production Support Analyst - Front Office Team at a major investment bank requires a Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending ...
New York, NY · On-site
Production Support Analyst - Front Office Team at a major investment bank requires a Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending ...
Within the first 90 days, complete Support's technical and functional onboarding program and ... Strong root cause analysis reduces repeat incidents, shortens time to resolution for critical ...
Within the first 90 days, complete Support's technical and functional onboarding program and ... Strong root cause analysis reduces repeat incidents, shortens time to resolution for critical ...
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
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Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Joliet, IL · On-site
... analysis. * Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service. * Supports, promotes, and demonstrates superior customer service in ...
Joliet, IL · On-site
... analysis. * Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service. * Supports, promotes, and demonstrates superior customer service in ...
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
Windermere, FL · On-site
We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...
... and systems analysis and * Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service. * Supports, promotes, and demonstrates superior ...
... and systems analysis and * Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service. * Supports, promotes, and demonstrates superior ...
Joliet, IL · On-site
$45K - $52K/yr
... and systems analysis and * Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service. * Supports, promotes, and demonstrates superior ...
Joliet, IL · On-site
$45K - $52K/yr
... and systems analysis and * Assists with inventory control for all hardware/software; maintains equipment organization to help expedite service. * Supports, promotes, and demonstrates superior ...
Kansas City, MO · On-site
Summary We are looking for a motivated and detail-oriented Support Analyst to serve as the first point of contact for our associates' technology needs. In this role, you will own the full lifecycle ...
Kansas City, MO · On-site
Summary We are looking for a motivated and detail-oriented Support Analyst to serve as the first point of contact for our associates' technology needs. In this role, you will own the full lifecycle ...
SD · On-site
Assisting with research, data collection, and analysis relevant to the intern's field of study. Supporting team projects and completing assigned tasks. Attending meetings, taking minutes, and ...
Overland Park, KS · On-site
The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely ...
Overland Park, KS · On-site
The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely ...
Manhattan, NY · On-site
$1 - $60/hr
The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group, overseeing the support, stability, and performance of mission-critical scheduling applications used ...
Manhattan, NY · On-site
$1 - $60/hr
The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group, overseeing the support, stability, and performance of mission-critical scheduling applications used ...
Jamestown, NC · On-site
We are Looking for Support Analyst position based in Jamestown, NC for 12 months contract position. The selected candidate will be responsible for assisting GTCC staff by supporting hardware and ...
Jamestown, NC · On-site
We are Looking for Support Analyst position based in Jamestown, NC for 12 months contract position. The selected candidate will be responsible for assisting GTCC staff by supporting hardware and ...
Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...
Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Qualifications Technical ...
PCI, SOX, HIPAA) Technical Support Analyst Mandatory Skills Familiarity with network infrastructures Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows) A strong ...
PCI, SOX, HIPAA) Technical Support Analyst Mandatory Skills Familiarity with network infrastructures Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows) A strong ...
New York, NY · On-site
Technical Support Analyst, New York, NY We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role ...
New York, NY · On-site
Technical Support Analyst, New York, NY We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role ...
Manhattan, NY · On-site
Mthree is a major investment bank seeking a Production Support Analyst to join their Front Office facing Prime Brokerage, Funding, and Equity Finance team. The role involves providing 1st and 2nd ...
Manhattan, NY · On-site
Mthree is a major investment bank seeking a Production Support Analyst to join their Front Office facing Prime Brokerage, Funding, and Equity Finance team. The role involves providing 1st and 2nd ...
As a Support Analyst you will be responsible for resolution of 1st and 2nd line client support issues, analysis of support tickets in the queue, and escalation of issues to 3rd line client support ...
As a Support Analyst you will be responsible for resolution of 1st and 2nd line client support issues, analysis of support tickets in the queue, and escalation of issues to 3rd line client support ...
Mclean, VA · On-site
Job Title Contract Support Analyst Location McLean, VA 22102 US (Primary) Category Operations Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required None ...
Mclean, VA · On-site
Job Title Contract Support Analyst Location McLean, VA 22102 US (Primary) Category Operations Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required None ...
Production Support Analyst: The Production Support Analyst is responsible for supporting users of RxBenefits software applications. He/She has an excellent understanding of the business, its ...
Production Support Analyst: The Production Support Analyst is responsible for supporting users of RxBenefits software applications. He/She has an excellent understanding of the business, its ...
Charlotte, NC · On-site
As a Support Analyst you will be responsible for resolution of 1st and 2nd line client support issues, analysis of support tickets in the queue, and escalation of issues to 3rd line client support ...
Charlotte, NC · On-site
As a Support Analyst you will be responsible for resolution of 1st and 2nd line client support issues, analysis of support tickets in the queue, and escalation of issues to 3rd line client support ...
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
A support analyst fulfills a company’s everyday information technology (IT) troubleshooting needs and provides long-term, strategic technology development. As a support analyst, your job duties include responding to complaints regarding company hardware, resolving issues, devising strategies to improve IT performance, installing and maintaining IT systems, and collaborating with other IT professionals. The qualifications for a career as a support analyst include a bachelor’s degree in IT or computer science, experience working in an IT setting, and excellent problem-solving and communication skills.
| Aspect | Support Analyst | Help Desk Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+; ITIL | CompTIA A+; Basic certifications |
| Work Environment | Corporate IT, technical support teams | Help desk, call centers, technical support |
| Employer & Industry Usage | Businesses, IT service providers | Small to medium businesses, IT support services |
| Common Search & Comparison Intent | Understanding roles, career paths | Entry-level support, troubleshooting |
Support Analysts typically handle more complex technical issues, analyze system problems, and may work on troubleshooting beyond basic support. Help Desk Technicians focus on initial customer support, resolving common issues, and providing basic technical assistance. Both roles require similar certifications and are found in similar environments, but Support Analysts usually have more advanced responsibilities and technical knowledge.
Other
Posted 12 hours ago
Production Support Analyst - Front Office
Team at a major investment bank requires a Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending Trading and Risk group providing 1st and 2nd line support and enhancement to their Equity Fund applications.
Candidates will be responsible for facing off to traders and external clients providing low latency Equity Support Analyst responsibilities, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system.
Candidates will be expected to have an understanding of production / SRE environments across large scale distributed global systems with solid Linux / Unix skills.
Full detailed spec available.
Essential skills:
Production Support Analyst - Front Office
