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60 Chubb Support Analyst Jobs Hiring Near You

Chubb

Site Support Analyst

Philadelphia, PA · On-site

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... We are looking for a Site Support Analyst to assist employees, new hires and contractors with ...

Chubb

Site Support Analyst

Chicago, IL · On-site

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... We are looking for a Site Support Analyst to assist employees, new hires and contractors with ...

Chubb

Site Support Analyst

Philadelphia, PA · On-site

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... We are looking for a Site Support Analyst to assist employees, new hires and contractors with ...

Chubb

Site Support Analyst

Whitehouse Station, NJ · On-site

$62K - $105K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... We are looking for a Site Support Analyst to assist employees, new hires and contractors with ...

Chubb

Site Support Analyst

Chicago, IL

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... We are looking for a Site Support Analyst to assist employees, new hires and contractors with ...

Chubb

Site Support Analyst

Whitehouse Station, NJ · On-site

$62K - $105K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... We are looking for a Site Support Analyst to assist employees, new hires and contractors with ...

Chubb

Agency Support Tech Support Analyst

Phoenix, AZ · On-site

$35K - $60K/yr

The Agency Support Representative will be the first point of contact to support Chubb producers, marketing and underwriting on all types of questions/problems whether it be informational or technical ...

Chubb

Agency Support Tech Support Analyst

Phoenix, AZ

$35K - $60K/yr

The Agency Support Representative will be the first point of contact to support Chubb producers, marketing and underwriting on all types of questions/problems whether it be informational or technical ...

Chubb

Senior Site Support Analyst

Philadelphia, PA · On-site

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... In support of this mission, we are looking for a Senior Site Support Analyst to assist employees ...

Chubb

Senior Site Support Analyst

Philadelphia, PA · On-site

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... In support of this mission, we are looking for a Senior Site Support Analyst to assist employees ...

Chubb

AVP, Team Leader - Chubb Global Casualty

Chicago, IL · On-site

$144K - $245K/yr

Support the referral process for underwriting team. Provide guidance to Underwriters for risks ... Ability to analyze claims and loss trends The pay range for the role is $144,400 to $245,600. The ...

Chubb

AVP, Team Leader - Chubb Global Casualty

Chicago, IL · On-site

$144K - $245K/yr

Support the referral process for underwriting team. Provide guidance to Underwriters for risks ... Ability to analyze claims and loss trends The pay range for the role is $144,400 to $245,600. The ...

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Chubb Jobs Information

What is it like to work at Chubb?

Chubb is a global insurance company that values a culture of innovation, collaboration, and customer-centricity, fostering a dynamic and supportive work environment. The company's structure is divided into various business units, including personal and commercial insurance, reinsurance, and specialty insurance, allowing employees to work on diverse projects and develop a range of skills. Working at Chubb may appeal to candidates who are passionate about making a positive impact on people's lives through risk management and insurance solutions, and who are looking for a challenging and rewarding career in a global organization.

What makes Chubb an attractive place to work?

Chubb is a leading global insurance company with a long history of providing financial protection to individuals and businesses, offering a wide range of insurance products and services. The company's workplace culture values innovation, collaboration, and employee development, with opportunities for employees to work on complex projects, share knowledge, and build relationships with colleagues from diverse backgrounds. Joining Chubb can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a stable and secure environment.

Do workers at Chubb get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.

Does Chubb pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

At Chubb, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Chubb affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Chubb?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between February 2025 and January 2026.

Do workers at Chubb worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Chubb workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Chubb workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Chubb?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Chubb managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at Chubb spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Chubb?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Chubb good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Chubb feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Chubb get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Chubb?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Chubb enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Chubb recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Chubb?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Chubb?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Chubb’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Chubb is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Support Analyst jobs?

What are the most popular jobs at Chubb?

What are the most popular categories at Chubb?

Infographic showing various Support Analyst job openings at Chubb in the United States as of September 2026, with employment types broken down into 1% Internship, 98% Full Time, and 1% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Site Support Analyst

Philadelphia, PA • On-site

Chubb
Insurance Services • 10K+ employees
Learn more about Chubbexternal

Full-time

Posted 18 days ago

Key responsibilities

  • Assist employees, new hires, and contractors with troubleshooting and resolving hardware and software issues related to PCs, mobile devices, and peripherals.

  • Support users with printer, scanner, smart device, meeting room scheduling, and video conferencing technology.

  • Configure, build, and install hardware and software based on user service requests, and document resolutions to desktop issues.

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

Job description

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience.

We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. With us, your role will be broadly focused, with the exposure and opportunity to support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. 

In this role, you will:

  • Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products
  • Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology 
  • Serve as a key representative of IT for projects and initiatives such as Office Moves, Real Estate Initiatives, and Hardware Refreshes, Major Software Roll Outs, Desktop Migrations, and Security Implementations and Compliance issues
  • Train and guide staff on hardware and software usage
  • Ensure patch compliance for PCs
  • Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls 
  • Configure and build hardware; install and configure software based on user service requests
  • Document resolution to desktop issues, propose solutions to root cause problems
  • Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment
  • Interact with 3rd party vendors to drive and resolve specific technical problems
  • Manage new hire setups, including coordination and configuration of equipment
  • Assist with new hire orientations and onboard new users from a technology perspective
  • Document resolutions to desktop issues and propose solutions to root cause problems
  • Identify opportunities to improve, automate, or simplify processes or systems
  • Ensure standardization of End User Services to align the EUS catalogue of services globally
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • At least 3-5 years of experience in a technical support or related role 
  • Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users
  • Microsoft Certified Desktop Support Technician certification a plus
  • Well versed in desktop tools including O365 
  • Knowledge of Mac OS/Apple iOS
  • Experience setting up printers, monitors and IT cabling
  • Some experience with Active Directory beneficial
  • Ability to document processes and procedures
  • Superior customer service and interpersonal skills
  • Ability to effectively communicate about technology
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline a plus
  • Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified IT Professional (MCITP), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), CompTIA Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus

What Chubb employees say

Pay

Benefits

Hours and flexibility

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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