Axelon
Axelon

63 Axelon Support Analyst Jobs Hiring Near You

Business Support Analyst Location: Johnston, RI Shift Hours: 8:30 am - 5:00 pm The Business Support Analyst provides operational support for the Consumer Specialty Operations Account Maintenance ...

Business Support Analyst Location: Johnston, RI Shift Hours: 8:30 am - 5:00 pm The Business Support Analyst provides operational support for the Consumer Specialty Operations Account Maintenance ...

Provide client service and transaction execution support to facilitate best-in-class solutions for ... Analyze the data behind newly opened accounts and remediate deficiencies flagged by RDQP as they ...

Own L3 production support for the Enterprise Risk Data Layer (ERDL). * Triage and resolve data ... Apply the AI-Assisted Analysis and Governance framework to accelerate root cause identification.

Provide client service and transaction execution support to facilitate best-in-class solutions for ... Analyze the data behind newly opened accounts and remediate deficiencies flagged by RDQP as they ...

Job Title: Computer Client Support Analyst I Location: Sacramento, CA Duration: 12 Months Pay: $21.00 per hour on W2 Summary: * Provides client desktop support with basic level technical ...

Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose ... Core Competencies: * Exceptional analytical and problem-solving abilities. * Excellent ...

Position Summary The Computer Field Analyst (CFA) provides face-to-face (desk side) and remote technical support for internal Client employees. The successful candidate will troubleshoot and analyze ...

Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose ... Core Competencies: * Exceptional analytical and problem-solving abilities. * Excellent ...

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Axelon Jobs Information

What is it like to work at Axelon?

Axelon Technologies is a company that values collaboration and innovation, fostering a dynamic work environment where employees can grow professionally and contribute to the success of the organization.

Axelon's team structure is designed to support a flexible and adaptable approach to project delivery, with a focus on delivering high-quality solutions to clients in the IT and engineering sectors. The company's mission is to provide expert staffing and consulting services that meet the evolving needs of its clients.

Working at Axelon may appeal to candidates who are looking for a challenging and rewarding career in the IT and engineering sectors, with opportunities to develop new skills and advance their careers in a supportive and collaborative environment.

What makes Axelon an attractive place to work?

Axelon is a reputable IT staffing and solutions company that has established itself as a trusted partner for businesses seeking expert talent and innovative technology solutions. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees can engage in cutting-edge projects, share knowledge, and work together to deliver exceptional results. By joining Axelon, professionals can gain valuable experience, develop their skills, and contribute to the growth and success of a forward-thinking organization.
Infographic showing various Support Analyst job openings at Axelon in the United States as of August 2026, with employment types broken down into 86% Full Time, 1% Part Time, 10% Contract, and 3% Nights. Highlights an 73% Physical, 19% Hybrid, and 8% Remote job distribution.

Salesforce Support Analyst​

Axelon Services Corporation

Iselin, NJ • On-site

Full-time

Re-posted 22 days ago


Job description

Job Summary:
Axelon Services Corporation is seeking a skilled Salesforce Support Analyst with strong problem-solving abilities and expertise across the Salesforce platform and MuleSoft integration solutions. This role provides expert-level support to internal users while ensuring optimal system performance and seamless enterprise integrations.
Responsibilities:
• Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose, triage, and resolve incidents within SLAs while documenting solutions
• Manage user accounts, profiles, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance
• Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems
• Support Sales Cloud, Service Cloud, and Experience Cloud; troubleshoot automation tools (Process Builder, Flow, Workflows); maintain reports and dashboards
• Partner with business users and development teams; translate technical concepts; participate in release management and testing
• Identify process optimization opportunities; stay current with Salesforce releases; recommend best practices; contribute to documentation and training
Qualifications:
Required:
• 5-8 years in Salesforce administration and support with MuleSoft integration experience
• Strong Salesforce administration proficiency (security model, data management, customization)
• Working knowledge of MuleSoft Anypoint Platform and API management
• Experience with SOQL, Data Loader, REST/SOAP APIs
• Basic understanding of Apex and Visualforce for troubleshooting
• Familiarity with version control and change management
• Exceptional analytical and problem-solving abilities
• Excellent communication skills with ability to explain technical concepts to diverse audiences
• Strong attention to detail and ability to manage multiple priorities
• Customer-service oriented with collaborative mindset
Preferred:
• Salesforce Administrator certification (ADM 201)
• Additional certifications: Platform App Builder, Service Cloud Consultant, MuleSoft Developer
• Experience with Einstein Analytics, Agile/Scrum, and DevOps practices
Company:
For more than 40 years, Axelon has been exceeding market expectations and delivering top talent to the Fortune 500. Founded in 1977, the company is headquartered in New York, USA, with a team of 501-1000 employees. The company is currently Late Stage.

Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

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