Axelon
Axelon

60 Axelon Support Analyst Jobs Hiring Near You

Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose ... Core Competencies: * Exceptional analytical and problem-solving abilities. * Excellent ...

Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose ... Core Competencies: * Exceptional analytical and problem-solving abilities. * Excellent ...

Support data flows between Credit, Working Capital, Asset Finance, and Securitization applications and other upstream and downstream systems. * Support Operations team for technical issues.

They will support multiple Applications within the IFS suite and ensure Service Delivery per ... · Strong analytical, problem-solving, and conceptual skills · Strong communication skills and ...

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Axelon Jobs Information

What is it like to work at Axelon?

Axelon Technologies is a company that values collaboration and innovation, fostering a dynamic work environment where employees can grow professionally and contribute to the success of the organization.

Axelon's team structure is designed to support a flexible and adaptable approach to project delivery, with a focus on delivering high-quality solutions to clients in the IT and engineering sectors. The company's mission is to provide expert staffing and consulting services that meet the evolving needs of its clients.

Working at Axelon may appeal to candidates who are looking for a challenging and rewarding career in the IT and engineering sectors, with opportunities to develop new skills and advance their careers in a supportive and collaborative environment.

What makes Axelon an attractive place to work?

Axelon is a reputable IT staffing and solutions company that has established itself as a trusted partner for businesses seeking expert talent and innovative technology solutions. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees can engage in cutting-edge projects, share knowledge, and work together to deliver exceptional results. By joining Axelon, professionals can gain valuable experience, develop their skills, and contribute to the growth and success of a forward-thinking organization.
What are the most popular categories at Axelon?
Infographic showing various Support Analyst job openings at Axelon in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Support Analyst

Other

Posted 12 days ago


Job description

Global Financial Firm in Montreal, QC
12+ Months Contract
Job Title: BAU Support Analyst

Enterprise Data Center (EDC) is a global organization responsible for the Firm's enterprise data center portfolio. EDC is accountable for the provisioning and management of data centers from initial requirements and construction through rack/stack of technology equipment and asset life cycle management. The Automation & Tooling team within EDC aims to provide and support a toolset comprised of third-party and custom applications. The toolset aims to maximize data center stability and improve the efficiency of the Operations, Engineering and Management teams. We are looking for a BAU support analyst based in Montreal to join the team.
Job functions / responsibilities:
Provide BAU (Business as Usual) support in support of global EDC operations teams
Enter, maintain and monitor EDC operations teams' requests utilizing in-house ticketing system
Perform regularly recurring tasks utilizing run-books
Job Level Specific Duties:
Performs and leads specific delivery activities.
Responsibility for service level and coordination of resources.
Develops and maintains direct customer point of contact for delivery relationships.
Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement.
Typical Years of Experience
Typically requires 4-7 years relevant experience.
Minimum Education and Certifications:
Undergraduate degree or equivalent combination of education and work experience.
Skills:
Solid organizing and planning skills for deliverables.
Good ability to provide technical support
Good priority setting and delegation skills.
Solid analytical, problem solving, negotiation and communication skills.
Physical Requirements/ Working Conditions:
Ability to physically perform general office requirements.
Must be able to perform essential responsibilities with or without reasonable accommodations.
Other Required Qualifications/Experience:
Qualification Experience providing end-user technical support and escalating issues
Minimum Years Required 5
Qualification Experience with service level ticketing systems (preferably Service-now)
Minimum Years Required 3
Qualification Experience executing technical tasks in the Windows and Unix environments utilizing run-books
Minimum Years Required 4

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About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

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