10 of the Most Popular Types of Support Analyst Jobs in 2026

See what kind of roles similar to Support Analyst jobs are hiring now

Top Types Of Support Analyst Jobs

• Technical Support Analyst

  Salary range: $45,000 - $65,000

  A technical support analyst is part of an organization’s information technology (IT) department. Their job consists of installing, maintaining, and inspecting computer software. Additional duties involve providing technical assistance to users. A career as a technical support analyst requires experience with computers and knowledge of software and hardware. Many employers prefer candidates with an associate or bachelor’s degree. Other qualifications are strong troubleshooting skills and the willingness to work overtime.

• Technical Support Analyst Remote

  Salary range: $45,000 - $65,000

  Technical Support Analyst Remote is a more unusual job search query but still may give you interesting job results. Most salaries for Technical Support Analyst Remote jobs pay between $45,000 (25th percentile) and $65,000 (75th percentile) annually. There are plenty of open positions nationwide for Technical Support Analyst Remote job searches hiring now on ZipRecruiter.

• Entry Level Help Desk

  Salary range: $40,000 - $54,000

  Entry Level Help Desk is a popular job search query. Most salaries for Entry Level Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Entry Level Help Desk job searches hiring now on ZipRecruiter.

• Helpdesk

  Salary range: $40,000 - $54,000

  Helpdesk is a popular job search query. Most salaries for Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Helpdesk job searches hiring now on ZipRecruiter.

• Product Support Analyst

  Salary range: $60,000 - $101,500

  Product Support Analyst is a typical job search query Most salaries for Product Support Analyst jobs pay between $60,000 (25th percentile) and $101,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Product Support Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Application Support

  Salary range: $105,000 - $205,000

  Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

• Remote Support

  Salary range: $40,000 - $59,000

  Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

• Remote Tech Support

  Salary range: $37,500 - $47,000

  Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

• Remote Desktop Support Analyst

  Salary range: $46,500 - $62,500

  Remote Desktop Support Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Desktop Support Analyst jobs pay between $46,500 (25th percentile) and $62,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Remote Desktop Support Analyst job searches hiring now on ZipRecruiter.

• Remote Help Desk Analyst

  Salary range: $41,000 - $56,000

  Remote Help Desk Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Help Desk Analyst jobs pay between $41,000 (25th percentile) and $56,000 (75th percentile) annually. There are plenty of open positions nationwide for Remote Help Desk Analyst job searches hiring now on ZipRecruiter.