ZipRecruiter

Log In

1

Application Support Jobs (NOW HIRING)

Novalink Solutions

Application Support

Atlanta, GA

Application Support Banner DBA support including Banner 8 and 9 module installation and configuration for both Internet Native Banner (INB) and Self Service Banner (SSB). Experience in installing ...

Vital Services

Application Support Technician

Oak Ridge, TN · On-site

$45K - $65K/yr

As an IT Software / Application Support Technician, you will provide software application support for our internal and external users and customers. You will be responsible for communicating with the ...

Quantix

Application Support

Arvada, CO

Application Support Location: Arvada, CO Type: Direct Hire Our client in the Arvada, Colorado area is looking for an Application Support person to join their team on a direct hire basis. This ...

Strayer

What's the job? The role of the Application Support Manager to lead the operational management of application support services and the L2 incident support function. This roleis responsible ...

New

Mindlance

Application Support

Albany, NY

This project will result in deployment, training and support of TraCS (Traffic and Criminal Software) to over 500 police agencies across the State of New York. This application is used for electronic ...

LWC, Inc.

Application Support

Santa Ana, CA · On-site

Company Description Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need for the role: • To provide production support for PAS - Prior Authorization ...

SonSoft

Application Support

Weehawken, NJ

Application Support Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

Quantix

Application Support Analyst

Denver, CO

Job Title: Application Support Analyst Location: Denver, CO Type: Contract to Hire Length: Six months Client located in Denver, Colorado is seeking a Application Support Analyst for a six month ...

next page

Showing results 1-20

People also search for

All JobsApplication Support Jobs

Application Support information

See salary details

$31K

$161.2K

$206K

How much do application support jobs pay per year?

As of Jun 4, 2026, the average yearly pay for application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What is the role of application support?

Application support involves assisting users with software applications, troubleshooting issues, and ensuring systems run smoothly. Support specialists often use diagnostic tools, communicate with users, and document problems to facilitate timely resolutions.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

More about Application Support jobs
What cities are hiring for Application Support jobs? Cities with the most Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Application Support jobs? States with the most job openings for Application Support jobs include:
What job categories do people searching Application Support jobs look for? The top searched job categories for Application Support jobs are:
Application Support jobs near you
Infographic showing various Application Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $161,189 per year, or $77.5 per hour.
Application Support

Application Support

Novalink Solutions

Atlanta, GA

Other

Posted 27 days ago

Job description

Application Support

Banner DBA support including Banner 8 and 9 module installation and configuration for both Internet Native Banner (INB) and Self Service Banner (SSB). Experience in installing, configuration and troubleshooting Ellucian software releases and patches in development, test and production environments. Experience deploying Banner modules with the traditional command/scripted installs as well as Ellucian Solution Manager. Experience in installing, patching and administrating application servers in WebLogic in a Linux environment. Experience with DBA tasks such as configuring, patching, back-up and recovery and monitoring to ensure high availability and security. Experience with Amazon Web Services is a plus. Occasional after hours support for upgrades and migrations required.

JOB PURPOSE: Plan, design, install and maintain university database systems focused on a Banner environment. Provide technical support and expertise in all functions associated with the database systems management and infrastructure configuration including security, performance, recovery, integrity and availability.

KEY RESPONSIBILITIES: Duties may include, but are not limited to: Install and upgrade Oracle 12c databases, application software and other software related to database management system administration. Install Ellucian software and document installation to meet the user requirements required. Administration of WebLogic Application servers. Create, configure and modify database objects, storage parameters, database parameters. Monitor and administer database management system security including adding and removing users, administering quotas and detection and resolution of security issues. Implement database backup and recovery processes. Monitor and tune databases to optimize performance. Troubleshoot database problems and implement corrective measures as required. May interact directly with users on database-related issues. Migrate database objects and programs from one environment to another. Perform other related duties as assigned.

Apply