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Application Support Jobs in Seattle, WA (NOW HIRING)

Team Foundation Server Administration SharePoint Administration SQL Server Administation IIS Administration Windows Administration Application Support and troubleshooting Experience with monitoring ...

Support customers throughout the complete product development cycle, from concept and design ... application support. * Review customer drawings and specifications using CAD tools such as Creo or ...

Configure and support application interfaces for data integration with other applications or systems in the environment. * Managing backups, storage, and integrity of application data or databases.

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Application Support information

See Seattle, WA salary details

$35.3K

$183.5K

$234.6K

How much do application support jobs pay per year?

As of Jul 26, 2026, the average yearly pay for application support in Seattle, WA is $183,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,600.00 and $233,400.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are the most commonly searched types of Application Support jobs in Seattle, WA? The most popular types of Application Support jobs in Seattle, WA are:
What are popular job titles related to Application Support jobs in Seattle, WA? For Application Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Seattle, WA look for? The top searched job categories for Application Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Application Support jobs? Cities near Seattle, WA with the most Application Support job openings:
Infographic showing various Application Support job openings in Seattle, WA as of July 2026, with employment types broken down into 50% Full Time, 40% Part Time, and 10% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $183,543 per year, or $88.2 per hour.
Application Support Specialist

Application Support Specialist

Puyallup Tribal Health Authority

Tacoma, WA • On-site

$73K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Puyallup Tribal Health Authority rating

7.1

Company rating: 7.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Description:


Help Shape the Future of Healthcare Technology While Making a Meaningful Impact in the Community.


Location: Puyallup Tribal Health Authority | Tacoma, WA | On-Site

Hiring Range: $73,382.40 - $81,244.80 per year

Schedule: Full-Time | Mon - Fri, 8:00AM - 5:00PM

Position Close Date: July 30, 2026


At Puyallup Tribal Health Authority (PTHA), technology is more than systems and software — it’s a vital connection that supports exceptional patient care, operational excellence, and healthier communities. We are seeking passionate, collaborative, and solution-oriented professionals to join our IT team as an Application Support Specialist.


In this role as Application Support Specialist, you’ll work closely with clinical, operational, and administrative teams to support and optimize critical healthcare applications including electronic health records (EHR), practice management systems, reporting tools, and integrated healthcare technologies. Whether you are early in your healthcare IT career or an experienced analyst ready to lead complex initiatives, this is an exciting opportunity to contribute to meaningful work in a mission-driven environment that values teamwork, innovation, and continuous growth.


What You’ll Do:

  • Support and optimize healthcare applications, EHR systems, and integrated technologies
  • Troubleshoot system issues, analyze workflows, and identify process improvements
  • Assist with application implementation, upgrades, customization, testing, and reporting
  • Train and support staff on application workflows and best practices
  • Collaborate with clinical, operational, and IT teams to ensure smooth system performance
  • Document issues, solutions, and processes accurately and efficiently
  • For advanced-level roles, lead projects, coordinate deployments, support vendors, and provide technical guidance and mentorship to team members

Why PTHA?

We are more than a clinic — we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning.

  • Work in a mission-driven, accredited organization
  • Serve a close-knit patient population in an urban reservation setting
  • Enjoy opportunities for professional development and training
  • Experience a strong support system and inclusive team culture

Perks of the Role:

  • Meaningful Mission – Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community
  • Competitive Compensation – Receive a fair salary that reflects your expertise and the impact of your work
  • Supportive Team Culture – Join a collaborative and inclusive environment where respect and ethics are core values
  • Cultural Enrichment – Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity
  • Ongoing Training - Professional growth and leadership development opportunities
  • Stability & Impact – Be part of a long-standing, accredited institution that plays a vital role in community health and development

PTHA Employee Benefits:

  • Supportive environment that values a healthy work/life balance
  • Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date)
  • (13) annual leave (vacation) days + (13) annual sick leave days
  • (18+) annual paid holidays including a birthday holiday
  • 401(k) with annual profit-sharing contributions after (1) year of service
  • Life and AD&D insurance coverage
  • Have student loans? PTHA is an approved loan repayment site for various student loan programs

If you are passionate about healthcare technology, enjoy solving complex challenges, and want to contribute to a team that is making a difference every day, we encourage you to apply for the Application Support Specialist position. At Puyallup Tribal Health Authority, your work will help support compassionate care, strengthen healthcare operations, and positively impact the community we serve.


In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.

Requirements:

Application Support Specialist I

  • Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, IT, Health Informatics, or related field AND one (1) year of experience supporting electronic health record systems OR
  • Six (6) years' equivalent combination of education and experience supporting electronic health record systems, two (2) of which must be as an Epic or NextGen analyst
  • FQHC experience preferred
Application Support Specialist II
  • Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, IT, Health Informatics, or related field AND four (4) year of experience supporting electronic health record systems OR
  • Eight (8) years' equivalent combination of education and experience supporting electronic health record systems, three (3) of which must be as an Epic or NextGen analyst
  • Epic certifications preferred
  • FQHC experience preferred

What Puyallup Tribal Health Authority employees say

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