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Remote Pos Technical Support Jobs in Seattle, WA

Kensoft, Inc

Technical Support Specialist

Seattle, WA · Remote

$18 - $25/hr

  • PTO

We are seeking a Technical Support Specialist to join our remote team and provide friendly, responsive, and reliable technical assistance to customers and internal users. This is an excellent ...

New

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow security and compliance policies in a remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience ...

PNC Bank

Technology Solution Center Analyst Lead

Home, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Utilizes utilities and tools to provide remote/onsite technical support services on end user software and hardware. * Manages and performs business process analysis projects and related assignments ...

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

Monitor all requester activities during remote sessions to ensure sensitive data is not accessed or copied. * Execute Technical Support Guidelines (TSGs) as directed by requesters. * Maintain ...

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

$38.70 - $41.83/hr

Provide remote and onsite technical support on issues or requests for our vessel-based systems, including computer equipment, business applications, hardware, software, and networks * Manage and ...

New

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide remote and onsite technical support on issues or requests for our vessel-based systems, including computer equipment, business applications, hardware, software, and networks * Manage and ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Seattle, WA

Remote Pos Technical Support information

See Seattle, WA salary details

$16

$29

$50

How much do remote pos technical support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote pos technical support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are popular job titles related to Remote Pos Technical Support jobs in Seattle, WA?

For Remote Pos Technical Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Seattle, WA look for?

The top searched job categories for Remote Pos Technical Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Pos Technical Support jobs?

Cities near Seattle, WA with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Technical Support Specialist

Kensoft, Inc

Seattle, WA • Remote

$18 - $25/hr

Other

PTO

Posted 2 days ago

New

Job description

We are seeking a Technical Support Specialist to join our remote team and provide friendly, responsive, and reliable technical assistance to customers and internal users.
This is an excellent entry-level opportunity for someone who enjoys solving problems, learning technology, communicating with people, and providing outstanding customer service. No extensive technical background is required—we value curiosity, troubleshooting ability, attention to detail, and a willingness to learn.

Requirements/Responsibilities

Key Responsibilities
Respond to technical support requests through email, chat, phone, or other designated channels
Troubleshoot common software, hardware, account, connectivity, and access issues
Ask effective questions to identify and resolve technical problems
Provide clear, easy-to-follow instructions to users with varying levels of technical knowledge
Document support requests, troubleshooting steps, and resolutions accurately
Escalate complex or unresolved issues to the appropriate technical team
Follow established troubleshooting procedures and support documentation
Assist users with account setup, password/access issues, software navigation, and basic configuration
Identify recurring issues and communicate trends or potential improvements to the team
Maintain a professional, patient, and customer-focused approach
Participate in training and learn new systems, applications, and technologies
Qualifications
High school diploma, GED, or equivalent experience
Strong problem-solving and critical-thinking skills
Excellent written and verbal communication
Comfortable explaining technical information in simple, understandable terms
Strong attention to detail and organizational skills
Basic familiarity with computers, software applications, internet connectivity, and common troubleshooting concepts
Ability to learn new technology quickly
Reliable internet connection and a suitable workspace for remote work
Ability to work independently while knowing when to ask for assistance
Professional, dependable, and customer-focused attitude
Must be authorized to work in the United States
Benefits & Perks
Flexible part-time remote schedule
Work-from-home flexibility
Comprehensive onboarding and job training
Professional development and opportunities to build technical skills
Supportive and collaborative remote work environment
Opportunities to learn new technologies and systems
Career-growth opportunities as skills and responsibilities develop
Employee recognition and performance opportunities
Paid time off and additional benefits where applicable based on employment status and company policy

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