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Pos Technical Support Jobs (NOW HIRING)

CoCard Business

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Tier 2 Technical Support - POS Systems

Roseville, CA · On-site

$28 - $38/hr

Position Overview CoCard Business is seeking an experienced Tier 2 Technical Support Engineer to provide advanced technical support for our payment processing, POS, software, and infrastructure ...

Payzli

Technical Support

Tampa, FL

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Aramark

Technical Support Specialist

Springfield, MO · On-site

Provide day-to-day support for POS systems, manager computers, tablets, Chromebooks, handheld ... Provide technical support and training to operational teams and end users. * Work closely with ...

Express Wash Concepts

POS Support Agent

Etna, OH

Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...

CoCard Business

Tier 1 - Technical Support

Roseville, CA · On-site

$21 - $26/hr

Our technology portfolio includes payment terminals, Point of Sale (POS) systems, eCommerce ... Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Photon

POS Support Lead | Atlanta

Chicago, IL

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... The Technical Support Manager will communicate company goals, best practices, deadlines as well as ...

HungerRush

Manager, Technical Support

Overland Park, KS · On-site

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... The Technical Support Manager will communicate company goals, best practices, deadlines as well as ...

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...

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Pos Technical Support information

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$14

$26

$44

How much do pos technical support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for pos technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by POS Technical Support specialists, and how can applicants prepare for them?

POS Technical Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, addressing urgent system outages, and communicating technical solutions to non-technical users. Applicants can prepare by developing strong problem-solving skills, gaining experience with various POS systems, and practicing clear, empathetic communication. Familiarity with remote diagnostic tools and a proactive approach to customer service will also help you excel in this role, as you'll frequently collaborate with store staff, IT teams, and vendors to resolve issues efficiently.

What is the difference between Pos Technical Support vs POS Technician?

AspectPos Technical SupportPOS Technician
CredentialsTypically requires technical certifications, customer service skillsRequires technical certifications, hardware and software knowledge
Work EnvironmentCustomer support centers, remote assistance, on-site supportOn-site installation, maintenance, and repair of POS systems
Employer & IndustryRetail, hospitality, service industriesRetail, hospitality, specialized POS service providers

Pos Technical Support primarily focuses on assisting customers remotely or on-site with POS system issues, troubleshooting, and providing technical guidance. POS Technicians typically handle hardware installation, repairs, and maintenance on-site. While both roles require technical certifications and serve the retail and hospitality sectors, Pos Technical Support emphasizes customer service and remote problem-solving, whereas POS Technicians focus on hardware setup and repairs.

What are POS Technical Support specialists?

POS Technical Support specialists are professionals who assist businesses with the installation, troubleshooting, and maintenance of Point of Sale (POS) systems. Their primary responsibilities include resolving technical issues, providing guidance on software and hardware usage, and ensuring that POS systems run smoothly to support business operations. They often work with retailers, restaurants, and other businesses that rely on POS technology for sales transactions. Effective communication and problem-solving skills are essential for this role, as they frequently interact with both technical teams and end-users.

What are the key skills and qualifications needed to thrive as a POS Technical Support Specialist, and why are they important?

To excel as a POS Technical Support Specialist, you need a solid understanding of point-of-sale systems, troubleshooting procedures, and often a background in IT or computer science. Familiarity with POS software, hardware components, remote diagnostic tools, and ticketing systems is typically required, and certifications like CompTIA A+ can be beneficial. Strong problem-solving abilities, effective communication, and patience are essential soft skills for interacting with clients and resolving issues efficiently. These skills ensure quick resolution of technical problems, minimize business downtime, and provide excellent customer service.
More about Pos Technical Support jobs
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
What states have the most Pos Technical Support jobs? States with the most job openings for Pos Technical Support jobs include:
What job categories do people searching Pos Technical Support jobs look for? The top searched job categories for Pos Technical Support jobs are:
Pos Technical Support jobs near you
Infographic showing various Pos Technical Support job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 34% Part Time, 2% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

POS Technical Analyst

AMB Sports & Entertainment

Mercedes, TX

Full-time

Posted 2 days ago

New

Job description

Position Summary

Mercedes-Benz Stadium (MBS) is hiring a full-time Point of Sale (POS) Technical Analyst. This position will support the POS Manager System & Technology in ensuring all food and beverage sales systems are prepared and ready for all major events at MBS. This role will require pre-event work and systems to be prepared as well as providing operational monitoring and support for those systems during the events.

Roles and Responsibilities

  • Work closely with and support the POS Manager System & Technology to:
    • ensure all POS systems within the stadium are fully functional and ready for major events
      • includes swapping out of fixed POS terminals and shipping for repair
    • assist in maintaining and managing an inventory of all POS hardware, tablet devices, and related peripherals
    • assist in the implementation of POS application updates and releases
    • establish, monitor, and report on overall POS systems performance

Qualifications and Education Requirements

  • At least 4 years of Information Technology experience working with hardware and tablet devices
  • Experience configuring and supporting point of sale systems to include installation, troubleshooting, and monitoring systems.
  • Preferred: Experience with Global Payments Xenial/Genius systems
  • Microsoft certifications, or other IT certifications (Network certifications) desirable
  • Previous major events/sports and entertainment experience preferred

Required Skills

  • Self-motivated and ability to manage multiple work streams with little supervision
  • Proven problem solving, troubleshooting, research, and implementation skills
  • Strong oral and written communication skills and ability to collaborate with others
  • Demonstrated ability to excel in a team-centered environment
  • Ability to work well with and achieve exceptional results through others
  • Experience supporting or managing mobile devices (Enterprise managed smartphones/tablets), working knowledge of MDM software
  • Ideal candidate would be comfortable working in guest facing fast-paced environment
  • Some standing and walking are necessary during event prep, gamedays, and match days

Apply