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Pos Technical Support Jobs (NOW HIRING)

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...

PAR Technology

Technical Support Agent

Provide first-level support for POS hardware/software and PAR products * Resolve operational and technical issues quickly and efficiently * Log and manage incidents using our service management tools

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...

Quilt Software

Technical Support Analyst

Charlotte, NC · On-site

$25/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...

ComputerWorks of Chicago, Inc

Be Seen First

Telephone Technical Support Rep

Chicago, IL · On-site

$50K - $52K/yr

Booklog is looking for a level 1 - 3 technical support individual. This position is to provide ... Booklog is an inventory management and POS software for bookstores and other retail operations.

Quilt Software

Technical Support Analyst

Charlotte, NC · On-site

$25/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...

Judge Group, Inc.

Technical Support Analyst 2

Tempe, AZ

$35 - $40/hr

... technical skills. The role includes advanced troubleshooting, collaboration across teams, and ... Provide support for Point of Sale (POS), kitchen display systems, loyalty programs, payments, and ...

New

United Airlines

Technical support Analyst

Columbia, SC · On-site +1

$29K - $69K/mo

Your skills and experience 2 years' work experience supporting customers remotely in a technical ... Sale (POS) systems Experience with ticketing systems Experience with remote access software ...

New

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All JobsPos Technical Support Jobs

Pos Technical Support information

See salary details

$14

$26

$44

How much do pos technical support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for pos technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by POS Technical Support specialists, and how can applicants prepare for them?

POS Technical Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, addressing urgent system outages, and communicating technical solutions to non-technical users. Applicants can prepare by developing strong problem-solving skills, gaining experience with various POS systems, and practicing clear, empathetic communication. Familiarity with remote diagnostic tools and a proactive approach to customer service will also help you excel in this role, as you'll frequently collaborate with store staff, IT teams, and vendors to resolve issues efficiently.

What is the difference between Pos Technical Support vs POS Technician?

AspectPos Technical SupportPOS Technician
CredentialsTypically requires technical certifications, customer service skillsRequires technical certifications, hardware and software knowledge
Work EnvironmentCustomer support centers, remote assistance, on-site supportOn-site installation, maintenance, and repair of POS systems
Employer & IndustryRetail, hospitality, service industriesRetail, hospitality, specialized POS service providers

Pos Technical Support primarily focuses on assisting customers remotely or on-site with POS system issues, troubleshooting, and providing technical guidance. POS Technicians typically handle hardware installation, repairs, and maintenance on-site. While both roles require technical certifications and serve the retail and hospitality sectors, Pos Technical Support emphasizes customer service and remote problem-solving, whereas POS Technicians focus on hardware setup and repairs.

What is a POS support technician?

A POS support technician is a professional who maintains, troubleshoots, and repairs point-of-sale systems used in retail and hospitality environments. They often work with hardware components like terminals and scanners, and may use diagnostic tools or software to resolve technical issues efficiently. Strong technical skills and knowledge of POS software are essential for this role.

What are POS Technical Support specialists?

POS Technical Support specialists are professionals who assist businesses with the installation, troubleshooting, and maintenance of Point of Sale (POS) systems. Their primary responsibilities include resolving technical issues, providing guidance on software and hardware usage, and ensuring that POS systems run smoothly to support business operations. They often work with retailers, restaurants, and other businesses that rely on POS technology for sales transactions. Effective communication and problem-solving skills are essential for this role, as they frequently interact with both technical teams and end-users.

What is POS technical support?

POS technical support involves assisting businesses with the installation, maintenance, and troubleshooting of point-of-sale systems, which include hardware like terminals and cash registers, as well as software for processing transactions. Support specialists often diagnose issues, perform updates, and ensure system security to keep sales operations running smoothly.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human technicians, who provide personalized assistance and handle nuanced situations that require critical thinking and empathy.

What are the key skills and qualifications needed to thrive as a POS Technical Support Specialist, and why are they important?

To excel as a POS Technical Support Specialist, you need a solid understanding of point-of-sale systems, troubleshooting procedures, and often a background in IT or computer science. Familiarity with POS software, hardware components, remote diagnostic tools, and ticketing systems is typically required, and certifications like CompTIA A+ can be beneficial. Strong problem-solving abilities, effective communication, and patience are essential soft skills for interacting with clients and resolving issues efficiently. These skills ensure quick resolution of technical problems, minimize business downtime, and provide excellent customer service.

What jobs pay $2000 a day?

Jobs in technical support, such as POS technical support roles, typically do not pay $2000 a day. High-paying roles that can reach this level often include specialized consulting, executive positions, or freelance work in fields like software development, cybersecurity, or IT management, which require advanced skills and certifications. These roles may involve project-based work or high-level expertise and often have flexible schedules or contract arrangements.
More about Pos Technical Support jobs
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
What states have the most Pos Technical Support jobs? States with the most job openings for Pos Technical Support jobs include:
What job categories do people searching Pos Technical Support jobs look for? The top searched job categories for Pos Technical Support jobs are:
Pos Technical Support jobs near you
Infographic showing various Pos Technical Support job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Representative

Technical Support Representative

Electronic Payments Inc

Boca Raton, FL • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Pay: From $17.00 per hour

Job description:

Rapidly growing merchant services company seeks Technical Support Technician to work in a fast-paced phone support environment. Tasks include supporting our sales agents, resellers, and merchants via phone and successfully identifying, diagnosing, troubleshooting, and resolving technical complications for a full line of payment terminals, POS systems, and software products. Individuals will track, document, and oversee all assigned issues from start to closure. Must continuously deliver high-level support and efficiently resolve technical inquiries in order to guarantee end-user satisfaction and client retention. Individual will participate in our in-depth company and product training program.

Spanish Speaking Bilingual candidates a PLUS!!!

Candidates must be flexible and able to work weekend and/or evening hours. This position is based out of: Boca Raton, FL Office and Calverton, NY office.

Requirements:

· Provide world-class technical support via phone and email for merchants and ISO agents according to the Call Quality Standards.

· Demonstrate a positive, energetic and enthusiastic attitude contributing to a positive work environment.

· Technical support requiring diagnosing, researching, identifying, testing and implementation of solutions to resolve product issues.

· Continuous training on all aspects of the business and position by making the best use of down time to review documentation and practice skills with provided equipment and resources.

· Properly and completely document all interactions and account changes for historical tracking.

· Evaluate and identify opportunities for continued training and development of necessary skills for the role.

· Adhere to company policies on time and attendance.

· Follow defined processes to ensure set up forms and paperwork for account maintenance, updates, and device replacements are completed accurately.

· Follow through on all open issues until they are resolved.

· Assist with special tasks and projects as assigned by the management team.

Comprehensive Benefits Package includes; PTO plus extra sick time, 401k with match and multiple options for Medical, including Dental and Vision.

Equal opportunity employer

Job Type: Full-time

Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Ability to Commute:


  • Boca Raton, FL 33487 (Required)
  • Calverton, NY 11933 (Required)


Ability to Relocate:


  • Boca Raton, FL 33487: Relocate before starting work (Required)
  • Calverton, NY 11933: Relocate before starting work (Required)


Work Location: In person