ZipRecruiter

Log In

2

Part Time Msp Help Desk Jobs (NOW HIRING)

Send IT Solutions

Be Seen First

Multi-Talented MSP Help Desk Technician

Carrollton, TX · On-site

$20 - $30/hr

We are a growing Managed Service Provider (MSP) based in the Dallas-Fort Worth area looking for an experienced IT Help Desk Technician at the Level 2 or Level 3 tier. You will be a key member of a ...

Superdogs Daycare

Help Desk Hero

Merrimack, NH · On-site

$17 - $19/hr

Comfort using multi-line phone systems Application Information This Help Desk Hero position offers both full-time and part-time shifts, with immediate openings available. The pay range for this role ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

kgs

Part-Time Help Desk Technician

Arlington, VA

$23 - $31/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

kgs

Part-Time Help Desk Technician

Arlington, VA

$23 - $31/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

STE Aethon, Inc

Help Desk Technician (Part-Time)

Pittsburgh, PA · On-site

$19.50 - $26.25/hr

We are looking for part-time employees to work in our Product Support / Help Desk environment. Successful candidates will need the ability, through hardware and software, to troubleshoot problems in ...

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$61K - $141K/yr

Share Help Desk Lead The Opportunity: Provide in-depth support and lead problem solving and ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

next page

Showing results 1-20

All Jobspart time JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsPart Time Msp Help Desk Jobs

Part Time Msp Help Desk information

See salary details

$23.5K

$61.9K

$93K

How much do part time msp help desk jobs pay per year?

As of Aug 22, 2026, the average yearly pay for part time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a part time MSP Help Desk?

Part time MSP (Managed Service Provider) help desk jobs involve providing technical support and troubleshooting assistance to clients on a part-time basis. Employees in these roles help resolve IT issues, manage service requests, and maintain customer satisfaction, often by phone, email, or remote desktop tools. Part time positions allow for flexible schedules, making them suitable for students, parents, or those seeking supplementary income. These roles typically require good communication skills, basic IT knowledge, and the ability to work independently. MSP help desk staff may support a variety of technologies, including networks, computers, and software applications.

What are the key skills and qualifications needed to thrive as a part time MSP Help Desk professional?

To thrive as a Part Time MSP Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and Microsoft 365 is commonly required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting clients and managing multiple requests. These competencies ensure efficient issue resolution, high client satisfaction, and smooth IT operations in a managed services environment.

What are some common challenges faced by part-time MSP Help Desk technicians, and how can they be managed?

Part-time MSP Help Desk technicians often juggle multiple clients and support requests within limited hours, which can make prioritizing tickets and staying updated on ongoing issues challenging. Effective time management, clear communication with both clients and full-time team members, and thorough documentation of each case are essential strategies for success. Additionally, being proactive in learning about common client environments and tools can help technicians resolve issues more efficiently and contribute to a smoother workflow.

What is the difference between Part Time Msp Help Desk vs Part Time IT Support Specialist?

AspectPart Time Msp Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentSupport for multiple clients, remote and on-siteSupport mainly for internal company users, remote or on-site
Employer & Industry UsageManaged Service Providers, IT service companiesBusinesses with internal IT teams or external clients
Search & Comparison IntentFocus on MSP support roles, client-facingFocus on internal IT support roles

While both roles involve technical support and troubleshooting, the Part Time Msp Help Desk primarily supports multiple clients through an MSP, often remotely, whereas the Part Time IT Support Specialist typically assists internal staff within a single organization. The certifications and work environment overlap significantly, but the scope and client interaction differ.

More about Part Time Msp Help Desk jobs

What cities are hiring for Part Time Msp Help Desk jobs?

Cities with the most Part Time Msp Help Desk job openings:

What are the most commonly searched types of Msp Help Desk jobs?

The most popular types of Msp Help Desk jobs are:

What job categories do people searching Part Time Msp Help Desk jobs look for?

The top searched job categories for Part Time Msp Help Desk jobs are:

Part Time Msp Help Desk jobs near you
Infographic showing various Part Time Msp Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $61,892 per year, or $29.8 per hour.

Multi-Talented MSP Help Desk Technician

Send IT Solutions

Carrollton, TX • On-site

$20 - $30/hr

Part-time

PTO

Re-posted 28 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are a growing Managed Service Provider (MSP) based in the Dallas-Fort Worth area looking for an experienced IT Help Desk Technician at the Level 2 or Level 3 tier. You will be a key member of a fast-moving technical support team, supporting a diverse client base with a wide range of technologies. If you thrive under pressure, take ownership of problems, and can hit the ground running, we want to hear from you.

Key Responsibilities

• Provide Level 2/3 technical support across PC and Mac environments

• Manage and troubleshoot Windows Server and Azure cloud environments

• Configure, monitor, and maintain Cisco/Meraki and Ubiquiti network infrastructure

• Utilize RMM (Remote Monitoring & Management) tools to proactively support client systems

• Manage endpoints via MDM platforms for both corporate and client-owned devices

• Log, track, and resolve support tickets using a ticketing system with attention to SLAs

• Contribute to and maintain an internal knowledge base for recurring issues and procedures

• Collaborate with team members and communicate clearly with end users and clients

• Handle multiple concurrent issues in a dynamic, high-volume support environment

Required Skills & Experience

• 3+ years of experience in a Level 2 or Level 3 IT help desk or MSP role

• Proficiency supporting both PC (Windows) and Mac (macOS) environments

• Hands-on experience with Windows Server administration

• Working knowledge of Microsoft Azure (Entra ID, Intune, or similar)

• Networking experience with Cisco/Meraki and/or Ubiquiti equipment

• Experience using RMM tools (e.g., ConnectWise Automate, NinjaRMM, Datto RMM, or similar)

• Familiarity with MDM platforms (e.g., Intune, Jamf, or similar)

• Experience with a ticketing system (e.g., ConnectWise Manage, Autotask, Zendesk, or similar)

• Demonstrated ability to document processes and contribute to a knowledge base