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Part Time Msp Help Desk Jobs (NOW HIRING)

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Denver, CO · On-site

$20.50 - $27.75/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

Help Desk Technician

Huntsville, AL

$19.75 - $26.50/hr

We are looking for a part-time shift (Saturday and Sunday) IT Help Desk team member to provide technical support for clients. The candidate should have a mix of entry-level technical and customer ...

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

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Part Time Msp Help Desk information

See salary details

$23.5K

$61.9K

$93K

How much do part time msp help desk jobs pay per year?

As of May 30, 2026, the average yearly pay for part time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time MSP Help Desk professional, and why are they important?

To thrive as a Part Time MSP Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and Microsoft 365 is commonly required. Excellent communication, patience, and problem-solving abilities are essential soft skills for effectively assisting clients and managing multiple requests. These competencies ensure efficient issue resolution, high client satisfaction, and smooth IT operations in a managed services environment.

What are some common challenges faced by part-time MSP Help Desk technicians, and how can they be managed?

Part-time MSP Help Desk technicians often juggle multiple clients and support requests within limited hours, which can make prioritizing tickets and staying updated on ongoing issues challenging. Effective time management, clear communication with both clients and full-time team members, and thorough documentation of each case are essential strategies for success. Additionally, being proactive in learning about common client environments and tools can help technicians resolve issues more efficiently and contribute to a smoother workflow.

What are part time MSP help desk jobs?

Part time MSP (Managed Service Provider) help desk jobs involve providing technical support and troubleshooting assistance to clients on a part-time basis. Employees in these roles help resolve IT issues, manage service requests, and maintain customer satisfaction, often by phone, email, or remote desktop tools. Part time positions allow for flexible schedules, making them suitable for students, parents, or those seeking supplementary income. These roles typically require good communication skills, basic IT knowledge, and the ability to work independently. MSP help desk staff may support a variety of technologies, including networks, computers, and software applications.

What is the difference between Part Time Msp Help Desk vs Part Time IT Support Specialist?

AspectPart Time Msp Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentSupport for multiple clients, remote and on-siteSupport mainly for internal company users, remote or on-site
Employer & Industry UsageManaged Service Providers, IT service companiesBusinesses with internal IT teams or external clients
Search & Comparison IntentFocus on MSP support roles, client-facingFocus on internal IT support roles

While both roles involve technical support and troubleshooting, the Part Time Msp Help Desk primarily supports multiple clients through an MSP, often remotely, whereas the Part Time IT Support Specialist typically assists internal staff within a single organization. The certifications and work environment overlap significantly, but the scope and client interaction differ.

More about Part Time Msp Help Desk jobs
What cities are hiring for Part Time Msp Help Desk jobs? Cities with the most Part Time Msp Help Desk job openings:
What are the most commonly searched types of Msp Help Desk jobs? The most popular types of Msp Help Desk jobs are:
What states have the most Part Time Msp Help Desk jobs? States with the most job openings for Part Time Msp Help Desk jobs include:
Infographic showing various Part Time Msp Help Desk job openings in the United States as of May 2026, with employment types broken down into 11% Full Time, and 89% Part Time. Highlights an 100% Hybrid job distribution, with an average salary of $61,892 per year, or $29.8 per hour.
IT Help Desk Technician Level 1 (P/T Temp)

IT Help Desk Technician Level 1 (P/T Temp)

North Jersey Friendship House, Inc.

Hackensack, NJ

$21/hr

Part-time

Posted 29 days ago


Job description

Position Title: Information Technology (IT) Help Desk Technician

FTE / Classification: Part-Time, Temporary

Location: Hackensack and Oradell Offices

Hours: (8:30 am – 2 pm + ½-hour unpaid lunch) - 25 Hours a week

Hourly Rate: $21.00 an hour

PRIMARY FUNCTION: The Information Technology (IT) Help Desk Technician acts as the liaison between NJFH, our Electronic Health Record provider, our IT Management Service Provider (MSP), and other contracted providers to plan for and address systems needs and improvement projects. They are responsible for providing technical support and assistance to end users across the agency. They are a point of contact for staff and provide on-site support as well as by phone, or remotely.

PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee of North Jersey Friendship House, Inc.:

  • Works towards accomplishing department/Agency goals.
  • Maintains confidentiality and immediately reports to management breaches in confidentiality.
  • Practices job requirements on accurate, timely and regular basis
  • Observes and maintains appropriate professional boundaries with members, co-workers and supervisors.
  • Attend all scheduled meetings assigned.
  • Meets relevant continuing/training requirements.
  • Completes all required documentation/paperwork accurately and within established time frames.

ESSENTIAL FUNCTIONS

  • Act as liaison between NJFH and MSP and prepare for and coordinate quarterly review meetings.
  • In response to tickets submitted and assigned, perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions, and determine the best solution based on the issues and details provided by staff.
  • Walk the staff through the problem-solving process.
  • Redirect unresolved issues to the next level of support personnel / MSP.
  • Collaborate with MSP to provide accurate information on IT products or services.
  • Record events and problems and their resolution as indicated by NJFH and our MSP.
  • Collect and relay feedback or suggestions by staff to the appropriate internal team and MSP.
  • Work with leadership team and MSP to identify and suggest possible new and/or improvements to IT related procedures, equipment and systems.
  • Provide day-to-day support to all staff regarding Carelogic needs, including troubleshooting, access issues and acting as liaison with Qualifacts/Carelogic.
  • Onboarding and Off boarding of staff:
    • In collaboration with MSP and as part of on-site responsibilities, complete systems on-boarding and off-boarding for all new hires and current staff. This includes systems' access based on the staff's job responsibilities, access control (if applicable), and time clock management. Provide on-site training as necessary.
    • Verify staff has shortcuts and provides training on how to access all agency SaaS based systems: Outlook and Office 365, SharePoint, iSolved, Relias Training and Carelogic (if applicable), Cyber Security Training (Knowbe4) and Help Desk.
    • Oversee Key Fob and building access (Oradell App) system including onboarding and offboarding of staff.
  • Maintain mobile device management for all agency mobile devices.
  • Provides training, FAQs and or tutorials on any new systems implemented.
  • Other duties as assigned by the CEO or Executive Director of Operations

Qualifications:

  • Education in computer sciences or similar, and/or related experience
  • Exceptional computer and system management skills
  • 1-3 years managing computer systems.
  • Ability to thrive in a fast-paced, multi-faceted environment.
  • Ability to communicate effectively with organizations and stakeholders.
  • Computer skills must include proficiency in QuickBooks, Microsoft Office 365, SharePoint/OneDrive/Teams, and electronic health record systems.

North Jersey Friendship House is an Equal Opportunity Employer.