IT Help Desk
Homestead, FL ยท On-site
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Preferred Qualifications Professional certifications such as CompTIA A+ , Network+ , Google ...
Homestead, FL ยท On-site
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Preferred Qualifications Professional certifications such as CompTIA A+ , Network+ , Google ...
Homestead, FL ยท On-site
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Preferred Qualifications Professional certifications such as CompTIA A+ , Network+ , Google ...
Orlando, FL ยท Remote
Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...
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Orlando, FL ยท Remote
Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...
Glenside, PA ยท On-site
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... with Google Workspace administration and support Proficiency with Microsoft Intune for device ...
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Glenside, PA ยท On-site
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... with Google Workspace administration and support Proficiency with Microsoft Intune for device ...
Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through ... Windows Servers 2012, 2016 and 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps ...
Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through ... Windows Servers 2012, 2016 and 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps ...
Cincinnati, OH ยท On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
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Cincinnati, OH ยท On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at ... Google Workspace -- Gmail, Drive, Meet, and more * Slack -- Team communication and collaboration
New
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We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at ... Google Workspace -- Gmail, Drive, Meet, and more * Slack -- Team communication and collaboration
New
Rochester, NY ยท On-site
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Rochester, NY ยท On-site
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Boston, MA ยท On-site
Tier 2 IT Help Desk Technician, Boston, MA We are looking for a Tier 2 IT Help Desk Technician to ... Google, CRM, Knowledge Base, and other resources to solve common and uncommon break-fix issues ...
Boston, MA ยท On-site
Tier 2 IT Help Desk Technician, Boston, MA We are looking for a Tier 2 IT Help Desk Technician to ... Google, CRM, Knowledge Base, and other resources to solve common and uncommon break-fix issues ...
Carlsbad, NM ยท On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Carlsbad, NM ยท On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Bethesda, MD ยท Hybrid
UVS InfoTech is seeking an experienced IT Help Desk Manager who will be responsible for leading and overseeing the day-to-day operations of the IT Help Desk / Service Desk function. This role ...
Bethesda, MD ยท Hybrid
UVS InfoTech is seeking an experienced IT Help Desk Manager who will be responsible for leading and overseeing the day-to-day operations of the IT Help Desk / Service Desk function. This role ...
Phoenix, AZ ยท On-site
$22 - $24/hr
Passport Health - IT Help Desk Technician About Passport Health - Passport Health is the largest ... Strong knowledge of Windows, Google Collaboration Apps, Chrome, and Microsoft Office. * Experience ...
Phoenix, AZ ยท On-site
$22 - $24/hr
Passport Health - IT Help Desk Technician About Passport Health - Passport Health is the largest ... Strong knowledge of Windows, Google Collaboration Apps, Chrome, and Microsoft Office. * Experience ...
$22 - $24/hr
Passport Health - IT Help Desk Technician About Passport Health - Passport Health is the largest ... Strong knowledge of Windows, Google Collaboration Apps, Chrome, and Microsoft Office. * Experience ...
$22 - $24/hr
Passport Health - IT Help Desk Technician About Passport Health - Passport Health is the largest ... Strong knowledge of Windows, Google Collaboration Apps, Chrome, and Microsoft Office. * Experience ...
Orlando, FL ยท On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Orlando, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Orlando, FL ยท On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Orlando, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Tampa, FL ยท On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Tampa, FL ยท On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Jacksonville, FL ยท On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
Jacksonville, FL ยท On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
Austin, TX ยท On-site
We are looking for a service-oriented, motivated individual to join us as an IT Help Desk ... Proficiency in Windows environments, Google Workspace, Ring Central. * Experience with multi-site ...
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Austin, TX ยท On-site
We are looking for a service-oriented, motivated individual to join us as an IT Help Desk ... Proficiency in Windows environments, Google Workspace, Ring Central. * Experience with multi-site ...
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
$12.74 - $14.05
8% of jobs
$14.05 - $15.36
4% of jobs
$16.67 is the 25th percentile. Wages below this are outliers.
$15.36 - $16.67
13% of jobs
$16.67 - $17.99
13% of jobs
$17.99 - $19.30
9% of jobs
The median wage is $19.54 / hr.
$19.30 - $20.61
17% of jobs
$21.29 is the 75th percentile. Wages above this are outliers.
$20.61 - $21.92
22% of jobs
$21.92 - $23.23
7% of jobs
$23.23 - $24.54
4% of jobs
$24.54 - $25.85
1% of jobs
$25.85 - $27.16
2% of jobs
$12
$19
$27
A Google IT Help Desk job involves providing technical support to users by troubleshooting hardware, software, and network issues. IT Help Desk specialists assist with system configurations, resolve technical problems, and ensure smooth IT operations. They may also help manage user accounts, security settings, and software installations. Strong communication and problem-solving skills are essential for this role.
To thrive as a Google IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by certifications such as CompTIA A+, Google IT Support Professional Certificate, or equivalent experience. Familiarity with Google Workspace, ticketing systems like Jira or ServiceNow, and remote support tools is also essential. Excellent communication, problem-solving abilities, and a patient, customer-oriented attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing a positive support experience in a dynamic tech environment.
In a Google IT Help Desk position, you can expect to spend your day troubleshooting technical issues, responding to user support tickets, and providing guidance on Google Workspace applications and general IT systems. Your tasks may include installing or configuring software, resolving connectivity problems, managing user accounts, and escalating complex issues to higher-level technicians when needed. You'll often communicate directly with end-users via email, chat, or phone, ensuring timely and effective solutions. This role provides valuable exposure to a wide variety of IT challenges and is an excellent foundation for further career growth in technical support and system administration.
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 22 days ago
We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing technical issues. You will be responsible for diagnosing, troubleshooting, and resolving hardware, software, and network problems to ensure minimal disruption to daily business operations.
The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional technical support.
Key ResponsibilitiesTechnical Support: Provide first-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and chat.
Issue Resolution: Troubleshoot, diagnose, and resolve technical problems including password resets, network connectivity issues, software installation errors, and hardware malfunctions.
Ticket Management: Log, track, and document all help desk requests and resolutions within the ticketing system; escalate complex issues to Tier 2 or Tier 3 support when necessary.
Onboarding & Offboarding: Set up, configure, and deploy workstations, laptops, peripheral devices, and accounts for new hires; securely wipe and reclaim assets during offboarding.
System Maintenance: Maintain accurate inventory records of all company hardware, software licenses, and access permissions.
User Documentation: Create and update user-facing documentation, quick-start guides, and internal FAQs to promote user self-service.
Qualifications & SkillsExperience: 1โ3 years of experience in an IT help desk, technical support, or customer service role.
Education: Associate degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Operating Systems: Proficient with Windows 10/11 and macOS environments.
Software Knowledge: Experience supporting Microsoft 365 applications (Word, Excel, Outlook, Teams), identity management tools, and standard business software.
Core Competencies:
Strong troubleshooting skills and a methodical approach to problem-solving.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to multi-task and prioritize workload effectively in a fast-paced environment.
Preferred QualificationsProfessional certifications such as CompTIA A+, Network+, Google IT Support Professional, or Microsoft Certified: Modern Desktop Administrator.
Familiarity with remote management tools and modern Applicant Tracking Systems or HRIS/IT ticketing workflows.
What We OfferCompetitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) matching and retirement planning.
Generous Paid Time Off (PTO) and paid holidays.
Opportunities for professional development, certifications, and career advancement.