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Google It Help Desk Jobs (NOW HIRING)

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Help Desk Specialist

Amelia Court House, VA · On-site

$45K - $55K/yr

IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... CompTIA A+, Google IT Support, Microsoft, or similar entry-level IT certification. * Experience ...

Tactacam

IT Help Desk Technician

Billings, MT

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at ... Google Workspace - Gmail, Drive, Meet, and more * Slack - Team communication and collaboration

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... with Google Workspace administration and support Proficiency with Microsoft Intune for device ...

GITI TIRE USA LTD

IT Help Desk

Richburg, SC · On-site

Job Title IT Help Desk Department: Information Technology (IT) FLSA Status: Non-Exempt Location: Chester, SC Shift: Night Shift Summary: The IT Help Desk position is responsible for providing ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... Proficiency with Google Workspace administration and support * Proficiency with Microsoft Intune ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI · On-site

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Purposelink Recruitment

IT Help Desk

Ann Arbor, MI · On-site

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

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Google It Help Desk information

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How much do google it help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for google it help desk in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a Google IT Help Desk?

A Google IT Help Desk job involves providing technical support to users by troubleshooting hardware, software, and network issues. IT Help Desk specialists assist with system configurations, resolve technical problems, and ensure smooth IT operations. They may also help manage user accounts, security settings, and software installations. Strong communication and problem-solving skills are essential for this role.

What does a Google IT Help Desk do?

In a Google IT Help Desk position, you can expect to spend your day troubleshooting technical issues, responding to user support tickets, and providing guidance on Google Workspace applications and general IT systems. Your tasks may include installing or configuring software, resolving connectivity problems, managing user accounts, and escalating complex issues to higher-level technicians when needed. You'll often communicate directly with end-users via email, chat, or phone, ensuring timely and effective solutions. This role provides valuable exposure to a wide variety of IT challenges and is an excellent foundation for further career growth in technical support and system administration.

What skills and qualifications are needed for a Google IT Help Desk?

To thrive as a Google IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by certifications such as CompTIA A+, Google IT Support Professional Certificate, or equivalent experience. Familiarity with Google Workspace, ticketing systems like Jira or ServiceNow, and remote support tools is also essential. Excellent communication, problem-solving abilities, and a patient, customer-oriented attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing a positive support experience in a dynamic tech environment.

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Google It Help Desk jobs near you
Infographic showing various Google It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

IT Help Desk Analyst

Hunter International

Cuyahoga Falls, OH • On-site

$28 - $32/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

The IT Help Desk Analyst is responsible for providing Level 2 and Level 3 technical support during 2nd shift across four Northeast Ohio facilities. The IT Help Desk Analyst will troubleshoot hardware and software issues, manage help desk tickets and after-hours escalations, provide SAP support, perform PC imaging and software installations, and assist with desktop security initiatives. This role will also partner with the Cybersecurity and technical integration teams to address vulnerable or compromised PCs and support technology projects.

IT Help Desk Analyst Responsibilities:

  • Monitor phone calls, voicemails, and emails while meeting established service level agreements and opening and closing support tickets.
  • Monitor Remedy Force ticket queues, including IT Help Desk incidents and assigned tasks.
  • Manage after-hours escalations involving systems or technology impacting plant and distribution operations.
  • Provide Level 1 technical support for SAP, including system availability, password resets, and technical troubleshooting.
  • Support IT desktop security initiatives by identifying, updating, and remediating PCs with known vulnerabilities.
  • Travel to other facilities as needed to address vulnerable or compromised PCs.
  • Perform password resets while following identity verification procedures, including in-person verification or video confirmation through Microsoft Teams.
  • Provide hands-on deskside support for issues that cannot be resolved remotely or over the phone.
  • Conduct daily physical IT rounds throughout plant and distribution areas.
  • Research technical issues using Google, Microsoft Copilot, vendor resources, and internal ITSS reference materials.
  • Perform PC imaging, software installations, and other technical tasks related to incidents and service requests.
  • Assist Technical Integration Analysts with PC configurations and technology project support.
  • Collaborate with internal IT teams to maintain reliable technology infrastructure across manufacturing and distribution operations.

IT Help Desk Analyst Qualifications:

  • Degree in Information Technology or a related field.
  • Minimum of 2 years of IT Help Desk or desktop support experience.
  • Previous IT support experience within a manufacturing environment is required.
  • Strong troubleshooting and problem-solving skills.
  • Ability to provide both remote and hands-on technical support.
  • Willingness and ability to travel between Northeast Ohio facilities as needed.

Preferred

  • Technical certifications such as:- CompTIA certifications

    • Google networking certifications
    • Cisco certifications

  • Experience supporting SAP or other enterprise business applications.

  • Experience with Remedy Force or similar IT service management/ticketing platforms.

  • Experience with PC imaging, software deployment, and desktop security remediation.

  • Experience supporting manufacturing plants, distribution centers, or other production environments.

You should be proficient in:

  • sap
  • comptia