Cincinnati, OH · On-site
$38K - $45K/yr
We have supported our troops throughout the years and love working with veterans. IT Help Desk ... to 2 Years Education Required College preferred or High School Job Status Full Time Benefits:
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Cincinnati, OH · On-site
$38K - $45K/yr
We have supported our troops throughout the years and love working with veterans. IT Help Desk ... to 2 Years Education Required College preferred or High School Job Status Full Time Benefits:
As a IT Service Desk II, Help Desk II you serve as a primary point of contact for clients, delivering timely, accurate, and professional technical support across a range of technologies. Building on ...
As a IT Service Desk II, Help Desk II you serve as a primary point of contact for clients, delivering timely, accurate, and professional technical support across a range of technologies. Building on ...
As a IT Service Desk II, Help Desk II you serve as a primary point of contact for clients, delivering timely, accurate, and professional technical support across a range of technologies. Building on ...
As a IT Service Desk II, Help Desk II you serve as a primary point of contact for clients, delivering timely, accurate, and professional technical support across a range of technologies. Building on ...
Honolulu, HI · On-site
The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in ...
Honolulu, HI · On-site
The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in ...
Franklin, IN · On-site
$18.22 - $24.62/hr
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... IT Required Work Experience: 1-2 Years Travel Requirements: N/A Additional Requirements:
Franklin, IN · On-site
$18.22 - $24.62/hr
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... IT Required Work Experience: 1-2 Years Travel Requirements: N/A Additional Requirements:
Greensboro, NC · On-site
... * 2 year degree in related field highly preferred. * At least 1 year experience in an IT help desk ... role. * Experience supporting Windows 11/10, Microsoft Dynamics BC, Microsoft 365, Adobe Creative ...
Greensboro, NC · On-site
... * 2 year degree in related field highly preferred. * At least 1 year experience in an IT help desk ... role. * Experience supporting Windows 11/10, Microsoft Dynamics BC, Microsoft 365, Adobe Creative ...
Erlanger, KY · On-site
$30 - $31/hr
Qualifications * 1-2 years of experience in an IT support or help desk role. * Strong understanding of Windows OS , Microsoft 365 , and general networking fundamentals. * Experience with ticketing ...
Quick apply
Erlanger, KY · On-site
$30 - $31/hr
Qualifications * 1-2 years of experience in an IT support or help desk role. * Strong understanding of Windows OS , Microsoft 365 , and general networking fundamentals. * Experience with ticketing ...
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
El Segundo, CA · On-site +1
$50K - $68K/yr
Qualifications & Skills Must-Haves: * 1-2 years of IT support/help desk experience (ideally in a restaurant, hospitality, retail or multi-site environment). * Strong troubleshooting skills with ...
El Segundo, CA · On-site +1
$50K - $68K/yr
Qualifications & Skills Must-Haves: * 1-2 years of IT support/help desk experience (ideally in a restaurant, hospitality, retail or multi-site environment). * Strong troubleshooting skills with ...
Charlotte, NC · On-site
The IT Help Desk Administrator is responsible for overseeing help desk operations and ensuring ... 2 support. • Monitor help desk performance metrics (SLAs, response times, resolution times ...
Charlotte, NC · On-site
The IT Help Desk Administrator is responsible for overseeing help desk operations and ensuring ... 2 support. • Monitor help desk performance metrics (SLAs, response times, resolution times ...
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
Woodway, TX · On-site
$16 - $18/hr
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
Woodway, TX · On-site
$16 - $18/hr
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...
Phoenix, AZ · Remote
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... For experienced candidates, this role may follow a Level 2 development track. Experienced new hires ...
Phoenix, AZ · Remote
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... For experienced candidates, this role may follow a Level 2 development track. Experienced new hires ...
Hinton, VA · On-site
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...
Hinton, VA · On-site
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...
Magna, UT · On-site
$20.50/hr
Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Magna, UT · On-site
$20.50/hr
Perform all assigned desk-side support activities * Display outstanding technical and professional ... Typically requires technical school certification or equivalent of 2-4 years of relevant experience
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | It Help Desk Ii | It Help Desk I |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (preferred) | CompTIA A+ (often sufficient) |
| Work Environment | Help desk support, troubleshooting hardware/software issues | Basic support, initial point of contact |
| Employer & Industry Usage | Common in IT departments across various industries | Entry-level role in similar settings |
The main difference between It Help Desk Ii and It Help Desk I lies in experience and complexity of tasks. It Help Desk Ii typically requires more technical knowledge and handles more complex issues, while It Help Desk I focuses on basic support and troubleshooting. Both roles are essential in IT support teams, with It Help Desk Ii often serving as a step above entry-level support.
Cities with the most It Help Desk Ii job openings:
States with the most job openings for It Help Desk Ii jobs include:
The top searched job categories for It Help Desk Ii jobs are:
$38K - $45K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Why Us?
Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
We have supported our troops throughout the years and love working with veterans.
IT Help Desk Technician
Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.
Skills and Qualifications
· Candidates should have previous experience working in Help Desk Support or IT Support.
· The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges
· Have the ability to handle multiple projects simultaneously and under tight deadlines
· Strong communications skills to effectively communicate technical information to non-technical customers
· Experience in troubleshooting technical issues within telecommunications networks preferred
· Vendor Management skills
· Experience with ticketing systems
· Must be able to work in a fast paced environment with minimal supervision
· Must have outstanding customer service and teamwork skills
· Excellent written and verbal communications skills required
· Strong analytical ability
· After hours / On Call support is required
Career Level Required
Experienced (Non-Manager)
Experience Required
1 to 2 Years
Education Required
College preferred or High School
Job Status
Full Time
Benefits:
Schedule:
Supplemental pay types:
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