HELP DESK
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
HELP DESK
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...
Help Desk
Washington, DC · On-site
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Help Desk
Washington, DC · On-site
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Help Desk
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Help Desk
$22.75 - $30.50/hr
Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...
Help Desk Specialist
Westerville, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Specialist
Westerville, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Specialist
Powell, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
New
Help Desk Specialist
Powell, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
New
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Specialist
Lewis Center, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
New
Help Desk Specialist
Lewis Center, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
New
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
Help Desk Specialist
New Albany, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
New
Help Desk Specialist
New Albany, OH · On-site
Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...
New
Help Desk Technician
$21 - $28.25/hr
Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.
Quick apply
Help Desk Technician
$21 - $28.25/hr
Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.
Help Desk Analyst
San Antonio, TX · On-site
$18.50 - $25.25/hr
... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...
Quick apply
Help Desk Analyst
San Antonio, TX · On-site
$18.50 - $25.25/hr
... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...
Microsoft Help Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do microsoft help desk jobs pay per hour?
As of May 29, 2026, the average hourly pay for microsoft help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is a Microsoft Help Desk job?
A Microsoft Help Desk job involves providing technical support for Microsoft products, such as Windows, Office, and cloud services. Help Desk professionals assist users by troubleshooting software issues, resolving network problems, and guiding customers through technical processes. They may work in corporate IT departments, tech support centers, or as part of managed service providers. Strong communication skills and a solid understanding of Microsoft technologies are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Microsoft Help Desk position, and why are they important?
To thrive as a Microsoft Help Desk professional, you need strong troubleshooting skills, technical knowledge of Windows and Microsoft Office products, and experience with issue tracking systems, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, Active Directory, and ticketing platforms such as ServiceNow or Zendesk is typically required. Excellent communication, patience, and problem-solving abilities are essential for providing effective support and building user trust. These skills ensure efficient resolution of technical issues and contribute to high customer satisfaction in a fast-paced support environment.
What are the typical daily responsibilities of a Microsoft Help Desk professional?
As a Microsoft Help Desk professional, your typical day involves responding to user inquiries and troubleshooting issues related to Windows operating systems, Microsoft Office applications, and other Microsoft products. You’ll document support tickets, provide step-by-step guidance to users, and escalate complex problems to higher-level technicians when needed. Additionally, you may assist with account management in Active Directory, install software updates, and remotely resolve issues for both onsite and remote employees. This role often collaborates closely with other IT team members to ensure smooth technology operations and continual improvement of support processes.
More about Microsoft Help Desk jobs
What cities are hiring for Microsoft Help Desk jobs? Cities with the most Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Microsoft Help Desk jobs? States with the most job openings for Microsoft Help Desk jobs include:
What job categories do people searching Microsoft Help Desk jobs look for? The top searched job categories for Microsoft Help Desk jobs are:
Job description
Company Description
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Job Description
Title : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)
Location: Washington, DC (locals only)
Duration: 12 months contract position
Client : Direct Client Job Description:
The contractor is required have:-
1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance
Qualifications
1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006