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Contract Microsoft Help Desk Jobs (NOW HIRING)

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

Washington, DC (locals only) Duration: 12 months contract position Client : Direct Client The ... At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst ... Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Contract - 4 Months (Possibility of extension) Interview: Video Help Desk Coordinator will assist ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support ... Proficiency with Microsoft Office and Google Workspace . * Excellent written and verbal ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Contract - 6 Months (Possibility of extension) Interview: Web Cam Interview Only Short Description ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

GDIT

Help Desk Manager

Fort Liberty, NC

... contract * IAT II 8570/8140 Baseline Certification Security+ or equivalent * Computing Env ... MSCA 2016, Microsoft Azure Administrator or equivalent (Must obtain the full AZ104 Microsoft Azure ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract ... Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office ...

Robert Half

Help Desk Analyst

Syracuse, NY · On-site

$22 - $26.40/hr

This Long-term Contract position is ideal for someone with at least 1 year of experience assisting ... Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems.

CPM Holdings, Inc

Help Desk Manager

Waterloo, IA · On-site

$80 - $100/hr

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Dakota Supply Group

Help Desk Manager

Fargo, ND · On-site

$83K - $139K/yr

The Help Desk Manager will serve as a technical coach and escalation resource for the team, with strong proficiency in the Microsoft technology ecosystem, including Microsoft 365 administration ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

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Contract Microsoft Help Desk information

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How much do contract microsoft help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for contract microsoft help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Contract Microsoft Help Desk?

A Contract Microsoft Help Desk is an outsourced or temporary support service that assists businesses and users with Microsoft products, such as Windows, Office 365, and Azure. These help desk professionals troubleshoot technical issues, answer questions, and provide guidance on using Microsoft software. They are usually hired on a contract basis, either through a staffing agency or directly by companies, to provide technical support for a set period or project. This arrangement allows organizations to scale their support needs without hiring full-time staff.

What are the key skills and qualifications needed to thrive as a Contract Microsoft Help Desk specialist?

To thrive as a Contract Microsoft Help Desk specialist, you need a solid understanding of Microsoft operating systems, Office 365, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow, and Microsoft Active Directory is commonly required. Strong communication, patience, and problem-solving abilities help in effectively assisting users and managing technical issues. These skills ensure efficient resolution of technical problems, high user satisfaction, and reliable IT support in dynamic business environments.

What are some common challenges faced by Contract Microsoft Help Desk professionals, and how can they be addressed?

Contract Microsoft Help Desk professionals often encounter challenges such as managing a high volume of support tickets, quickly adapting to different organizational environments, and staying current with Microsoft product updates. To address these challenges, it’s beneficial to develop strong time-management skills, actively participate in ongoing training, and leverage available documentation and knowledge bases. Building effective communication with both end-users and permanent IT staff also helps ensure smoother issue resolution and a successful contract engagement.

What is the difference between Contract Microsoft Help Desk vs Contract IT Support Specialist?

AspectContract Microsoft Help DeskContract IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Network+, Microsoft certifications (e.g., MCSA)
Work EnvironmentHelp desk, remote or on-site support, customer interactionTechnical support, troubleshooting, on-site or remote
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT teams, tech companies

Contract Microsoft Help Desk roles focus on providing end-user support for Microsoft products, often involving troubleshooting and customer service. Contract IT Support Specialist positions may cover a broader range of IT issues, including hardware, software, and network support. While both roles require similar certifications and work environments, the Help Desk role is more customer-facing and product-specific, whereas IT Support Specialists handle diverse technical problems across systems.

What cities are hiring for Contract Microsoft Help Desk jobs?

Cities with the most Contract Microsoft Help Desk job openings:

What are the most commonly searched types of Microsoft Help Desk jobs?

The most popular types of Microsoft Help Desk jobs are:

What states have the most Contract Microsoft Help Desk jobs?

States with the most job openings for Contract Microsoft Help Desk jobs include:

Contract Microsoft Help Desk jobs near you

HELP DESK

Infojini Inc

Washington, DC

$23.25 - $31.75/hr

Contractor

Re-posted 29 days ago

Key responsibilities

  • Provide help desk support by opening and maintaining help desk cases via CA Service Desk or BMC Remedy.

  • Troubleshoot desktop and laptop issues, and support Mainframe operations or monitoring.

  • Communicate with clients via phone and email, and document client issues clearly.

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Title      : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)

Location: Washington, DC (locals only)

Duration: 12 months contract position

Client    : Direct Client  Job Description: 

The contractor is required have:- 

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
 Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance

Qualifications

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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