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Contract Microsoft Help Desk Jobs (NOW HIRING)

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

Washington, DC (locals only) Duration: 12 months contract position Client : Direct Client The ... At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst ... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic ...

Iron Bow Technologies

Help Desk Manager

Herndon, VA · Hybrid

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of ... Proficient in the Microsoft Office Suite, including Excel, Word and SharePoint * Have led a Help ...

Iron Bow Technologies

Help Desk Manager

Herndon, VA · On-site

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of ... Proficient in the Microsoft Office Suite, including Excel, Word and SharePoint * Have led a Help ...

Syntricate Technologies

Help Desk

Manhattan, NY · On-site

$22 - $29.75/hr

Help Desk Medtown NYC Long Term Contract Work supporting our clients both as front-line helpdesk ... of Microsoft operating systems (high-level understanding and working knowledge of Windows Server ...

Robert Half

Help Desk Analyst

Philadelphia, PA · On-site

$20 - $22/hr

This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside ... Microsoft Windows 10 environments. • Assist with account access, password support, and user ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract ... Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office ...

Ubertal Inc

Senior Help Desk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

... Contract We are hiring an experienced Help Desk System Analyst (IT Support Analyst / Desktop Support Engineer) to deliver technical support across Windows 11, Active Directory, and Microsoft O365 ...

My3Tech Inc

Help Desk

Harrisburg, PA · On-site

$20/hr

Contract end date is dependent on the final schedule and projected needs.*** The training cycle ... Microsoft based operating systems with emphasis on Windows 7 and Office 365 • Experience with ...

Robert Half

Help Desk Analyst

Philadelphia, PA · On-site

$20 - $22/hr

This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside ... Microsoft Windows 10 environments. • Assist with account access, password support, and user ...

MSM Technology LLC

Help Desk Lead

Washington, DC

$105K - $115K/yr

This position is contingent on contract award, and in this role you will: * Be responsible for ... Industry specific certification such as CompTIA A+ certification, Microsoft Certified Solutions ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Robert Half

Help Desk Technician

Durango, CO · On-site

$25 - $35/hr

This Long-term Contract position is centered on handling daily support requests, resolving common ... Microsoft 365 applications, printers, peripherals, and basic network connectivity. • Assist ...

New

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

CFS

Help Desk Specialist

Westerville, OH · On-site

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

CFS

Help Desk Specialist

Powell, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and ... Microsoft Authenticator * Strong customer service orientation with a sense of urgency in a ...

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Contract Microsoft Help Desk information

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How much do contract microsoft help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract microsoft help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Microsoft Help Desk specialist, and why are they important?

To thrive as a Contract Microsoft Help Desk specialist, you need a solid understanding of Microsoft operating systems, Office 365, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow, and Microsoft Active Directory is commonly required. Strong communication, patience, and problem-solving abilities help in effectively assisting users and managing technical issues. These skills ensure efficient resolution of technical problems, high user satisfaction, and reliable IT support in dynamic business environments.

What are some common challenges faced by Contract Microsoft Help Desk professionals, and how can they be addressed?

Contract Microsoft Help Desk professionals often encounter challenges such as managing a high volume of support tickets, quickly adapting to different organizational environments, and staying current with Microsoft product updates. To address these challenges, it’s beneficial to develop strong time-management skills, actively participate in ongoing training, and leverage available documentation and knowledge bases. Building effective communication with both end-users and permanent IT staff also helps ensure smoother issue resolution and a successful contract engagement.

What is a Contract Microsoft Help Desk?

A Contract Microsoft Help Desk is an outsourced or temporary support service that assists businesses and users with Microsoft products, such as Windows, Office 365, and Azure. These help desk professionals troubleshoot technical issues, answer questions, and provide guidance on using Microsoft software. They are usually hired on a contract basis, either through a staffing agency or directly by companies, to provide technical support for a set period or project. This arrangement allows organizations to scale their support needs without hiring full-time staff.

What is the difference between Contract Microsoft Help Desk vs Contract IT Support Specialist?

AspectContract Microsoft Help DeskContract IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Network+, Microsoft certifications (e.g., MCSA)
Work EnvironmentHelp desk, remote or on-site support, customer interactionTechnical support, troubleshooting, on-site or remote
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT teams, tech companies

Contract Microsoft Help Desk roles focus on providing end-user support for Microsoft products, often involving troubleshooting and customer service. Contract IT Support Specialist positions may cover a broader range of IT issues, including hardware, software, and network support. While both roles require similar certifications and work environments, the Help Desk role is more customer-facing and product-specific, whereas IT Support Specialists handle diverse technical problems across systems.

What cities are hiring for Contract Microsoft Help Desk jobs? Cities with the most Contract Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Contract Microsoft Help Desk jobs? States with the most job openings for Contract Microsoft Help Desk jobs include:
Contract Microsoft Help Desk jobs near you
HELP DESK

HELP DESK

Infojini Inc

Washington, DC

$23.25 - $31.75/hr

Contractor

Posted 16 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Title      : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)

Location: Washington, DC (locals only)

Duration: 12 months contract position

Client    : Direct Client  Job Description: 

The contractor is required have:- 

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
 Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance

Qualifications

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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