ZipRecruiter

Log In

1

Overnight Microsoft Help Desk Jobs (NOW HIRING)

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Global Alliant Inc

Junior Help Desk

Rockville, MD · Remote

$70K/yr

Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365. * Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Princeton IT Services

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ. Job Type: Contract SUMMARY: The ideal Helpdesk Coordinator ... Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

The Ventura Group

Help Desk Specialist

Washington, DC · On-site

... Microsoft Sentinel, VSOC monitoring platforms, Nessus, and other enterprise diagnostic tools ... enterprise Help Desk ticketing systems to document, prioritize, track, escalate, and resolve ...

Costa Vida

Senior Help Desk Technician

Pleasant Grove, UT · On-site

$18 - $24.25/hr

Ability and willingness to travel periodically, including overnight travel. Preferred ... Microsoft Certified Fundamentals (MS-900) * Microsoft Azure Fundamentals (AZ-900) IT Service ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

Costa Vida

Senior Help Desk Technician

Pleasant Grove, UT · On-site

$18 - $24.25/hr

Ability and willingness to travel periodically, including overnight travel. Preferred ... Microsoft Certified Fundamentals (MS-900) * Microsoft Azure Fundamentals (AZ-900) IT Service ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...

next page

Showing results 1-20

All JobsMicrosoft Help Desk JobsOvernight Microsoft Help Desk Jobs

Overnight Microsoft Help Desk information

See salary details

$21.5K

$63.1K

$118.5K

How much do overnight microsoft help desk jobs pay per year?

As of Jul 25, 2026, the average yearly pay for overnight microsoft help desk in the United States is $63,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Microsoft Help Desk professional, and why are they important?

To thrive as an Overnight Microsoft Help Desk professional, you typically need strong troubleshooting abilities, knowledge of Microsoft operating systems and applications, and a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and Active Directory is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations during overnight hours. These skills ensure timely resolution of technical issues, maintain system uptime, and deliver quality support to users when in-house staff is limited.

Can I work from home for Microsoft?

For an Overnight Microsoft Help Desk role, remote work options depend on the company's policies and the specific position. Many help desk jobs at Microsoft and similar companies offer remote or hybrid work arrangements, especially if the role involves troubleshooting via phone, chat, or remote access tools. Candidates should review the job posting for location requirements and remote work policies, as some positions may require on-site presence or specific certifications.

Does Microsoft have 24/7 support?

Microsoft offers 24/7 support for certain products and services, especially for enterprise and business customers. Help desk roles, such as an Overnight Microsoft Help Desk technician, may provide support during specific shifts, but overall support availability depends on the service level agreement and the company's policies.

What are the main challenges faced by an Overnight Microsoft Help Desk professional, and how can they be managed?

One of the main challenges in an Overnight Microsoft Help Desk role is handling urgent technical issues with limited direct supervision or on-site support. Additionally, you may encounter complex problems from clients in different time zones, requiring strong troubleshooting skills and effective communication. To manage these challenges, it's important to maintain thorough documentation, leverage available knowledge bases, and collaborate with other team members during shift transitions. Staying proactive and organized helps ensure smooth issue resolution and seamless handoffs to the daytime team.

Is a helpdesk a stressful job?

An overnight Microsoft Help Desk role can be stressful due to the need to resolve technical issues quickly and support users during off-hours. The job often requires strong problem-solving skills, patience, and the ability to handle high-pressure situations, especially when dealing with urgent or complex problems. However, workload and stress levels vary depending on the organization and support volume.

What is an Overnight Microsoft Help Desk?

An Overnight Microsoft Help Desk is a technical support team or individual that assists users with Microsoft products and services during nighttime or non-standard business hours. Their responsibilities include troubleshooting issues related to Microsoft software, such as Windows, Office, and cloud services, as well as helping with user account problems and system errors. This service ensures that users and organizations receive continuous IT support regardless of their time zone or working hours, minimizing downtime and maintaining productivity.

How difficult is IT to get hired at Microsoft?

Getting hired as an Overnight Microsoft Help Desk technician can be competitive, often requiring relevant technical skills, certifications such as CompTIA A+ or Microsoft certifications, and experience in customer support or IT support roles. The hiring process typically involves multiple interviews and assessments to evaluate technical knowledge and problem-solving abilities.

What is the difference between Overnight Microsoft Help Desk vs Night Shift IT Support Specialist?

AspectOvernight Microsoft Help DeskNight Shift IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Network+, Microsoft certifications
Work EnvironmentHelp desk, call centers, remote support, 24/7 support teamsIT support, troubleshooting, on-site or remote, night shifts
Industry UsageIT service providers, corporate help desks, tech support companiesIT departments, managed service providers, tech firms

Both roles involve technical support and troubleshooting, often requiring similar certifications. The main difference is the work hours and environment: Overnight Microsoft Help Desk focuses on providing remote support during night shifts, while Night Shift IT Support Specialists may work on-site or remotely during night hours, handling broader IT issues. Both roles serve organizations needing 24/7 technical assistance, but the specific job duties and settings can vary.

What cities are hiring for Overnight Microsoft Help Desk jobs? Cities with the most Overnight Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Overnight Microsoft Help Desk jobs? States with the most job openings for Overnight Microsoft Help Desk jobs include:
Overnight Microsoft Help Desk jobs near you
HELP DESK

HELP DESK

Infojini Inc

Washington, DC

$23.25 - $31.75/hr

Contractor

Posted 15 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Title      : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)

Location: Washington, DC (locals only)

Duration: 12 months contract position

Client    : Direct Client  Job Description: 

The contractor is required have:- 

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
 Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance

Qualifications

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

View All Infojini Jobs

Apply