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Seasonal Microsoft Help Desk Jobs (NOW HIRING)

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

The Ventura Group

Help Desk Specialist

Washington, DC · On-site

... Microsoft Sentinel, VSOC monitoring platforms, Nessus, and other enterprise diagnostic tools ... enterprise Help Desk ticketing systems to document, prioritize, track, escalate, and resolve ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

Respond to help desk calls, document issues in the ticketing system, and ensure timely resolution ... Support end users with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other ...

New

HireITPeople

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Onsite to Hybrid Duration: 6+ months Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided. Help Desk Coordinator will assist ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA ... In this position, you will provide Tier 1 support for our Microsoft Windows operating systems, Dell ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Experience in Microsoft Office Required * Experience in customer service Required

InstantServe LLC

Help Desk Technician

Middletown, CT · On-site

$20.25 - $27.50/hr

Help Desk Technician Location : Middletown, CT Job Summary :- We are seeking a Help Desk Technician ... Working knowledge of Microsoft Active Directory. * Experience supporting Windows 10 and Windows 11 ...

STI

Help Desk Coordinator

Trenton, NJ · On-site

Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

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Seasonal Microsoft Help Desk information

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How much do seasonal microsoft help desk jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for seasonal microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Microsoft Help Desk vs Microsoft Support Specialist?

AspectSeasonal Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic help desk certifications, such as CompTIA A+ or Microsoft Certified: Modern Desktop AdministratorAdvanced certifications like Microsoft Certified: Azure Support Engineer or Microsoft 365 Certified
Work EnvironmentTemporary, seasonal support centers, call centers, or remote help desksPermanent, in-office or remote support roles within organizations or Microsoft partner companies
Employer & Industry UsageRetail, tech companies, or seasonal support providersIT departments, Microsoft partners, or enterprise organizations
Search & Comparison IntentFocus on short-term, seasonal support rolesLong-term, specialized support careers

The Seasonal Microsoft Help Desk role typically involves short-term, seasonal support tasks with basic certifications and a temporary work environment. In contrast, a Microsoft Support Specialist is a permanent position requiring advanced certifications and offers ongoing career development within organizations or Microsoft partners.

What is a Seasonal Microsoft Help Desk position?

A Seasonal Microsoft Help Desk position is a temporary role where individuals provide technical support to customers and employees using Microsoft products and services. These positions are typically available during peak periods, such as holidays or major software updates, to handle increased demand. Responsibilities often include troubleshooting software issues, assisting with account access, and answering questions about Microsoft applications. Seasonal roles are a great way to gain experience in IT support and customer service, especially for those interested in technology careers.

What are some common challenges faced by Seasonal Microsoft Help Desk staff, and how can they effectively manage them?

Seasonal Microsoft Help Desk staff often encounter high call volumes and a wide range of technical issues during peak periods, which can be overwhelming for those new to the environment. Effective time management, clear communication, and utilizing available resources such as knowledge bases and escalation procedures are key to handling these challenges. Additionally, teamwork is essential, as collaborating with more experienced colleagues can help resolve complex issues quickly and ensure customer satisfaction. Maintaining a positive attitude and being adaptable in a fast-paced setting also contributes to success in this role.

What are the key skills and qualifications needed to thrive as a Seasonal Microsoft Help Desk professional, and why are they important?

To thrive as a Seasonal Microsoft Help Desk professional, you need a solid understanding of Microsoft products, troubleshooting skills, and typically a background in IT support or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as ServiceNow, and Active Directory is highly valued. Strong communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve issues efficiently. These skills are crucial for providing timely technical assistance, ensuring user satisfaction, and maintaining smooth IT operations during peak seasonal demand.
More about Seasonal Microsoft Help Desk jobs
What cities are hiring for Seasonal Microsoft Help Desk jobs? Cities with the most Seasonal Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Seasonal Microsoft Help Desk jobs? States with the most job openings for Seasonal Microsoft Help Desk jobs include:
What job categories do people searching Seasonal Microsoft Help Desk jobs look for? The top searched job categories for Seasonal Microsoft Help Desk jobs are:
Seasonal Microsoft Help Desk jobs near you
Infographic showing various Seasonal Microsoft Help Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

HELP DESK

Infojini Inc

Washington, DC

$23.25 - $31.75/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Title      : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)

Location: Washington, DC (locals only)

Duration: 12 months contract position

Client    : Direct Client  Job Description: 

The contractor is required have:- 

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
 Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance

Qualifications

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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