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Seasonal Microsoft Help Desk Jobs (NOW HIRING)

HELP DESK

Washington, DC ยท On-site

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Help Desk

Washington, DC ยท On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Help Desk

Washington, DC ยท On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Help Desk Manager

Fargo, ND ยท On-site

$83K - $139K/yr

The Help Desk Manager will serve as a technical coach and escalation resource for the team, with strong proficiency in the Microsoft technology ecosystem, including Microsoft 365 administration ...

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Help Desk Manager

Waterloo, IA ยท On-site

$80 - $100/hr

Microsoft and CompTIA certifications. * Experience supporting manufacturing environments. * Experience leading Help Desk operations across multiple locations or global organizations. * Experience ...

Help Desk

Atlanta, GA ยท On-site

$18.50 - $25.25/hr

The Help Desk Analyst troubleshoots hardware and software issues, documents support activities ... Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, Word, Excel, and ...

Help Desk Manager

Plymouth, MN ยท On-site

$83K - $139K/yr

The Help Desk Manager will serve as a technical coach and escalation resource for the team, with strong proficiency in the Microsoft technology ecosystem, including Microsoft 365 administration ...

Help Desk Manager

Plymouth, MN ยท On-site

$84 - $140/hr

The Help Desk Manager will serve as a technical coach and escalation resource for the team, with strong proficiency in the Microsoft technology ecosystem, including Microsoft 365 administration ...

Help Desk Analyst

Trenton, NJ ยท On-site

$20.50 - $28/hr

Onsite to Hybrid Duration: 6+ months Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided. Help Desk Coordinator will assist ...

Help Desk Analyst

San Antonio, TX ยท On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

Help Desk

Wausau, WI ยท On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools * Basic ...

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Seasonal Microsoft Help Desk information

See salary details

$10

$20

$33

How much do seasonal microsoft help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for seasonal microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a seasonal Microsoft Help Desk?

A Seasonal Microsoft Help Desk position is a temporary role where individuals provide technical support to customers and employees using Microsoft products and services. These positions are typically available during peak periods, such as holidays or major software updates, to handle increased demand. Responsibilities often include troubleshooting software issues, assisting with account access, and answering questions about Microsoft applications. Seasonal roles are a great way to gain experience in IT support and customer service, especially for those interested in technology careers.

What are the key skills and qualifications needed to thrive as a seasonal Microsoft Help Desk professional?

To thrive as a Seasonal Microsoft Help Desk professional, you need a solid understanding of Microsoft products, troubleshooting skills, and typically a background in IT support or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as ServiceNow, and Active Directory is highly valued. Strong communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve issues efficiently. These skills are crucial for providing timely technical assistance, ensuring user satisfaction, and maintaining smooth IT operations during peak seasonal demand.

What are some common challenges faced by seasonal Microsoft Help Desk staff, and how can they effectively manage them?

Seasonal Microsoft Help Desk staff often encounter high call volumes and a wide range of technical issues during peak periods, which can be overwhelming for those new to the environment. Effective time management, clear communication, and utilizing available resources such as knowledge bases and escalation procedures are key to handling these challenges. Additionally, teamwork is essential, as collaborating with more experienced colleagues can help resolve complex issues quickly and ensure customer satisfaction. Maintaining a positive attitude and being adaptable in a fast-paced setting also contributes to success in this role.

What is the difference between Seasonal Microsoft Help Desk vs Microsoft Support Specialist?

AspectSeasonal Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic help desk certifications, such as CompTIA A+ or Microsoft Certified: Modern Desktop AdministratorAdvanced certifications like Microsoft Certified: Azure Support Engineer or Microsoft 365 Certified
Work EnvironmentTemporary, seasonal support centers, call centers, or remote help desksPermanent, in-office or remote support roles within organizations or Microsoft partner companies
Employer & Industry UsageRetail, tech companies, or seasonal support providersIT departments, Microsoft partners, or enterprise organizations
Search & Comparison IntentFocus on short-term, seasonal support rolesLong-term, specialized support careers

The Seasonal Microsoft Help Desk role typically involves short-term, seasonal support tasks with basic certifications and a temporary work environment. In contrast, a Microsoft Support Specialist is a permanent position requiring advanced certifications and offers ongoing career development within organizations or Microsoft partners.

More about Seasonal Microsoft Help Desk jobs

What cities are hiring for Seasonal Microsoft Help Desk jobs?

Cities with the most Seasonal Microsoft Help Desk job openings:

What are the most commonly searched types of Microsoft Help Desk jobs?

The most popular types of Microsoft Help Desk jobs are:

What states have the most Seasonal Microsoft Help Desk jobs?

States with the most job openings for Seasonal Microsoft Help Desk jobs include:

Infographic showing various Seasonal Microsoft Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk/ Microsoft 365 Administrator

Professional Search Group - Orange County

Cypress, CA โ€ข On-site

$35 - $45/hr

Full-time

Medical

Posted 14 days ago


Key responsibilities

  • Provide frontline technical support for end users, troubleshooting hardware, software, printer, network, and connectivity issues.

  • Administer and support Microsoft 365 collaboration tools such as SharePoint Online, Microsoft Teams, Power Automate, and Power Apps.

  • Manage user accounts, permissions, and security settings within Microsoft 365 and Active Directory.


Job description

Professional Search Group OC is seeking a Help Desk/ Microsoft 365 Administrator who combines traditional end-user support skills with a strong interest in Microsoft 365 collaboration technologies. Professional Search Group OC is seeking an individual who can provide frontline technical support while helping customers and internal teams adopt and manage Microsoft 365 applications beyond the standard Office suite.


The ideal Help Desk/ Microsoft 365 Administrator has experience supporting Microsoft Windows, Microsoft 365, and common business applications. Experience with SharePoint Online, Microsoft Teams, workflow automation, and other Microsoft 365 collaboration tools is highly desirable. This role supports our client's ongoing strategy of helping customers leverage the broader Microsoft 365 platform to improve productivity, collaboration, and business processes.


Responsibilities

Help Desk Support

  • Provide Tier 1 and Tier 2 technical support for end users.
  • Troubleshoot hardware, software, printer, network, and connectivity issues.
  • Support Microsoft Windows desktop and laptop environments.
  • Manage user accounts, permissions, and security settings within Microsoft 365 and Active Directory.
  • Install, configure, and troubleshoot business applications.
  • Document support activities, resolutions, and procedures.
  • Escalate complex issues when necessary while maintaining ownership of customer communication.
  • Participate in onboarding and offboarding activities.
  • Support mobile devices including iOS and Android platforms.


Microsoft 365 Collaboration & Productivity Solutions

  • Administer and support SharePoint Online sites, libraries, permissions, and document management processes.
  • Create and maintain Microsoft Lists to support business workflows.
  • Assist with development and maintenance of Power Automate workflows.
  • Support and create basic Power Apps applications for business process improvement.
  • Configure and support Microsoft Teams collaboration features.
  • Assist with adoption and support of Microsoft 365 applications included within E3 licensing.
  • Work with customers to identify opportunities for workflow automation and process improvement.
  • Create documentation and training materials for Microsoft 365 solutions.
  • Participate in pilot projects involving new Microsoft 365 capabilities and emerging collaboration tools.


Required Qualifications

  • 2+ years of Help Desk, Desktop Support, or Technical Support experience.
  • Experience supporting Microsoft Windows 10/11 environments.
  • Experience administering Microsoft 365.
  • Understanding of Active Directory, Entra ID (Azure AD), and Microsoft 365 administration.
  • Familiarity with SharePoint Online administration and permissions management.
  • Basic understanding of Microsoft Teams administration.
  • Strong troubleshooting and customer service skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.


Preferred Qualifications

  • Experience with Microsoft Lists.
  • Experience with Power Automate workflow creation.
  • Experience with Power Apps development or customization.
  • Experience supporting Microsoft Intune-managed devices.
  • Knowledge of Microsoft Defender and Microsoft security features.
  • Experience working for an MSP or supporting multiple organizations.
  • Microsoft certifications such as:
  • Microsoft 365 Certified: Fundamentals (MS-900)
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Power Platform Fundamentals (PL-900)
  • Microsoft Certified: Modern Desktop Administrator


Desired Skills

  • Strong problem-solving abilities.
  • Process-oriented mindset.
  • Interest in automation and workflow optimization.
  • Ability to learn new Microsoft technologies quickly.
  • Strong documentation skills.
  • Customer-focused approach to support.
  • Ability to translate technical concepts into business language.


Apply with Professional Search Group OC for this amazing opportunity today!