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Seasonal Microsoft Help Desk Jobs (NOW HIRING)

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Company Description Help Desk Coordinator will assist customers with computer and application ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

The Dirks Group

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools * Basic ...

The Dirks Group

Help Desk

Wausau, WI

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with ... Familiarity with Microsoft 365, Active Directory, backup, and endpoint protection tools * Basic ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

Roseman

Help Desk Manager

Henderson, NV

As Help Desk Manager, you'll play a critical role in delivering an outstanding technology ... Support Microsoft Windows environments and Microsoft 365 applications. * Manage enterprise printing ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... Proficiency with Microsoft Office and Google Workspace . * Excellent written and verbal ...

Institution for Savings

Help Desk Technician

Ipswich, MA · On-site

$26.50 - $35/hr

Help Desk Technician The Institution for Savings is seeking a Help Desk Technician to provide ... Advanced knowledge of the Microsoft Office Suite. * Excellent written, verbal and interpersonal ...

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Microsoft Certified: Modern Desktop Administrator Associate. * CompTIA A+. Required Education and ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

Methodisthealthsystem

HELP DESK ANALYST

Dallas, TX

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL

The Help Desk Specialist will be responsible for providing technical assistance and support related ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

Fennemore Craig

Help Desk Support

Boise, ID · On-site

$70K - $85K/yr

Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, remote access, network connectivity, and security. * Partner with the Help Desk Manager and IT team to improve systems ...

Rare Editions

Help Desk Specialist

Amelia Court House, VA · On-site

$45K - $55K/yr

IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... Support Windows-based desktops and laptops. * Assist employees with Microsoft 365 applications ...

Partners Professional

Help Desk Technician

Santa Ana, CA · On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team ... Microsoft 365 (Outlook, Teams, Office) * Password resets and account access * Printers, peripherals ...

Fennemore Craig

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

Troubleshoot and resolve issues related to Microsoft Windows, Microsoft Office, remote access, network connectivity, and security. * Partner with the Help Desk Manager and IT team to improve systems ...

Willis Knighton Health

Help Desk II

Shreveport, LA · On-site

$19.75 - $27/hr

The Help Desk Analyst II supports the functional and operational efficiency of Information ... Proficient in Microsoft applications, including Word, Excel, and PowerPoint. * Makes decisions ...

GDIT

Help Desk Manager

Fort Liberty, NC · On-site

Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None ... MSCA 2016, Microsoft Azure Administrator or equivalent (Must obtain the full AZ104 Microsoft Azure ...

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password ...

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Seasonal Microsoft Help Desk information

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$10

$20

$33

How much do seasonal microsoft help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for seasonal microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a seasonal Microsoft Help Desk?

A Seasonal Microsoft Help Desk position is a temporary role where individuals provide technical support to customers and employees using Microsoft products and services. These positions are typically available during peak periods, such as holidays or major software updates, to handle increased demand. Responsibilities often include troubleshooting software issues, assisting with account access, and answering questions about Microsoft applications. Seasonal roles are a great way to gain experience in IT support and customer service, especially for those interested in technology careers.

What are the key skills and qualifications needed to thrive as a seasonal Microsoft Help Desk professional?

To thrive as a Seasonal Microsoft Help Desk professional, you need a solid understanding of Microsoft products, troubleshooting skills, and typically a background in IT support or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems such as ServiceNow, and Active Directory is highly valued. Strong communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve issues efficiently. These skills are crucial for providing timely technical assistance, ensuring user satisfaction, and maintaining smooth IT operations during peak seasonal demand.

What are some common challenges faced by seasonal Microsoft Help Desk staff, and how can they effectively manage them?

Seasonal Microsoft Help Desk staff often encounter high call volumes and a wide range of technical issues during peak periods, which can be overwhelming for those new to the environment. Effective time management, clear communication, and utilizing available resources such as knowledge bases and escalation procedures are key to handling these challenges. Additionally, teamwork is essential, as collaborating with more experienced colleagues can help resolve complex issues quickly and ensure customer satisfaction. Maintaining a positive attitude and being adaptable in a fast-paced setting also contributes to success in this role.

What is the difference between Seasonal Microsoft Help Desk vs Microsoft Support Specialist?

AspectSeasonal Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic help desk certifications, such as CompTIA A+ or Microsoft Certified: Modern Desktop AdministratorAdvanced certifications like Microsoft Certified: Azure Support Engineer or Microsoft 365 Certified
Work EnvironmentTemporary, seasonal support centers, call centers, or remote help desksPermanent, in-office or remote support roles within organizations or Microsoft partner companies
Employer & Industry UsageRetail, tech companies, or seasonal support providersIT departments, Microsoft partners, or enterprise organizations
Search & Comparison IntentFocus on short-term, seasonal support rolesLong-term, specialized support careers

The Seasonal Microsoft Help Desk role typically involves short-term, seasonal support tasks with basic certifications and a temporary work environment. In contrast, a Microsoft Support Specialist is a permanent position requiring advanced certifications and offers ongoing career development within organizations or Microsoft partners.

More about Seasonal Microsoft Help Desk jobs

What cities are hiring for Seasonal Microsoft Help Desk jobs?

Cities with the most Seasonal Microsoft Help Desk job openings:

What are the most commonly searched types of Microsoft Help Desk jobs?

The most popular types of Microsoft Help Desk jobs are:

What states have the most Seasonal Microsoft Help Desk jobs?

States with the most job openings for Seasonal Microsoft Help Desk jobs include:

What job categories do people searching Seasonal Microsoft Help Desk jobs look for?

The top searched job categories for Seasonal Microsoft Help Desk jobs are:

Seasonal Microsoft Help Desk jobs near you
Infographic showing various Seasonal Microsoft Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Analyst

SpikeIT Global Solutions, Inc.

Trenton, NJ • On-site

$20.50 - $28/hr

Full-time

Re-posted 9 days ago

Job description

Company Description

 

Job Description

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.


All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.
Engagement will be extended.
SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for AOC business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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