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Hp Help Desk Jobs (NOW HIRING)

ADVENT

Help Desk Support Technician

Wauwatosa, WI · On-site

$56K - $84K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional ... Hardware for HP workstations and servers * Mapped drives/shares * Viruses or spyware removal

Fusion Worldwide

Help Desk Associate

Haverhill, MA

$19.25 - $26/hr

This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone ... If needed, work with vendors such as HP, Microsoft/TechData to resolve technical issues or upgrades ...

Fusion Worldwide

Help Desk Associate

Haverhill, MA · On-site

$19.25 - $26/hr

This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone ... If needed, work with vendors such as HP, Microsoft/TechData to resolve technical issues or upgrades ...

Dayton Freight

IT Help Desk Technician

Dayton, OH

S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT ... HP and Lanier Printers, Windows 11, Microsoft 365, BMC Desktop Management, Chrome, Firefox, and ...

Dayton Freight

IT Help Desk Technician

Dayton, OH · On-site

S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT ... HP and Lanier Printers, Windows 11, Microsoft 365, BMC Desktop Management, Chrome, Firefox, and ...

Dayton Freight

IT Help Desk Technician

Dayton, OH

S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT ... HP and Lanier Printers, Windows 11, Microsoft 365, BMC Desktop Management, Chrome, Firefox, and ...

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Role: Senior Help Desk Specialist Location: Baltimore, MD 21202 (On-site with Hybrid) Duration ... Experience managing Multi-Function-Printers such as Lexmark/HP/Canon/Konica etc. * Experience in ...

System One

Be Seen First

Senior Help Desk Specialist (2nd shift) - ONSITE

Washington, DC · On-site

... HP Desktops/Laptops/Tablets and Microsoft Windows Desktop OS. The successful candidate will be ... by the Help Desk Manager or Supervisor. Requirements: * At least five years of overall IT ...

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... PC hardware proficiency (Intel/Mac/HP). * Experience with macOS is a plus. * General understanding ...

wistar

Help Desk Analyst

Institute, WI · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

The Wistar Institute

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Manufacturer (Dell, HP, Apple) and/or IT Certifications (CompTIA ITF+, A+, Network+, Security+

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Hp Help Desk information

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How much do hp help desk jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for hp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is getting a helpdesk job hard?

Getting a help desk job like an HP Help Desk position can be moderately challenging, as it often requires technical knowledge, customer service skills, and sometimes certifications such as CompTIA A+. Success depends on your familiarity with troubleshooting, communication abilities, and relevant experience, but entry-level roles are generally accessible to those with basic technical skills and a willingness to learn.

Does HP allow work from home?

HP Help Desk roles often offer remote work options, especially for technical support positions that can be performed using a computer and internet connection. However, availability of remote work may vary by location, team, and specific job requirements, and some roles may require on-site presence or hybrid arrangements. Candidates should review the specific job listing or contact HP's HR for detailed information about remote work policies for the Help Desk position.

Is IT difficult to get hired at HP?

Getting hired as an HP Help Desk technician typically requires relevant technical skills, customer service experience, and sometimes certifications like CompTIA A+. The hiring process can be competitive, and candidates often undergo multiple interview stages to demonstrate their problem-solving abilities and familiarity with support tools. Strong communication skills and a good understanding of IT support procedures improve chances of employment.

What is the difference between Hp Help Desk vs IT Support Specialist?

AspectHp Help DeskIT Support Specialist
CertificationsCompTIA A+, HDI Support Center CertificationCompTIA A+, Microsoft Certified IT Professional (MCITP)
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid technical support
Industry UsageCommon in tech companies, retail, and service providersWidely used across various industries including healthcare, finance, and tech

Hp Help Desk and IT Support Specialist roles both involve troubleshooting technical issues, but Hp Help Desk typically focuses on customer support via phone or remote tools, while IT Support Specialists may work more broadly on hardware, software, and network issues across different environments. Both roles require similar certifications and are essential in maintaining IT operations.

What are HP Help Desk jobs?

HP Help Desk jobs involve providing technical support and troubleshooting assistance to customers using HP products and services. Employees in these roles typically handle customer inquiries via phone, email, or chat, and help resolve issues related to hardware, software, and network connectivity. They may also guide users through installation processes, perform diagnostics, and escalate complex problems to specialized technical teams. Strong communication and problem-solving skills are essential for success in these positions.

What are some common challenges faced by HP Help Desk professionals, and how can they effectively address them?

HP Help Desk professionals often encounter challenges such as managing high call volumes, resolving complex technical issues remotely, and maintaining customer satisfaction under pressure. Effective communication, patience, and strong troubleshooting skills are essential for handling these situations. Utilizing HP's knowledge base, collaborating with more experienced team members, and staying updated on product changes can help resolve issues efficiently. Regular training and participating in team meetings also support continuous improvement and better service delivery.

What are the key skills and qualifications needed to thrive as an HP Help Desk specialist, and why are they important?

To thrive as an HP Help Desk specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting methodologies, and often a relevant IT certification such as CompTIA A+ or HP's own certifications. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills are crucial for effectively assisting users and resolving issues. These skills ensure prompt technical support, high customer satisfaction, and efficient resolution of technical problems.

What is the salary of technical support representative in HP?

The salary of a technical support representative at HP typically ranges from $40,000 to $60,000 annually, depending on experience, location, and specific role requirements. Entry-level positions may start lower, while experienced professionals or those with specialized skills can earn higher salaries.
More about Hp Help Desk jobs
What cities are hiring for Hp Help Desk jobs? Cities with the most Hp Help Desk job openings:
What job categories do people searching Hp Help Desk jobs look for? The top searched job categories for Hp Help Desk jobs are:
Hp Help Desk jobs near you
Infographic showing various Hp Help Desk job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Manager

The Philadelphia Orchestra and Ensemble Arts

Philadelphia, PA • On-site

Full-time

Re-posted 7 days ago

Job description

Job Summary:
The Philadelphia Orchestra is seeking a Help Desk Manager to provide phone and deskside support. The Help Desk Manager will mentor the Helpdesk Technician, manage helpdesk tickets, and provide VIP and executive support.
Responsibilities:
• Responsible for managing and assigning incoming new helpdesk tickets.
• Active Directory work to create and maintain new users.
• Basic administration of Windows and Linux network infrastructure and Office 365.
• Basic Phone administration for adds, moves and changes.
• Works with outsourced network printer support vendor to maintain network printers.
• Works with organizations’ wiring vendor to supervise installation of new network drops and phones lines.
• Identifies, researches, and resolves basic PC and phone-related technical problems.
• Responds to helpdesk requests for technical support.
• Tracks and monitors technical problems to ensure a timely resolution.
• Keeps electronic logs/documentation of work.
• Facilitates office moves for PC equipment.
• Serves as rotating member of after-hours on-call systems support team.
• Keeps after-hours on-call rotation calendar up to date.
• Knowledgeable of VPN (Remote Access) and limitation.
• Procure company issued cell phones for Philadelphia Orchestra and Kimmel Center.
• Provision and Manage BYOD using MaaS360 (or equivalent MDM software).
• Interfaces with VIP and Executives for high level personal tech support.
• Arranging equipment recycling with vendor with BAN or similar accreditation.
• Monthly reporting to management metrics on Helpdesk tickets.
• Complete assigned projects.
Qualifications:
Required:
• Bachelor's degree and three years work experience, or equivalent combination of education/training and experience.
• IT certification for RedHat, Cisco or Microsoft.
• Experience with Cisco Call Manager (UCCM) and Contact Center (UCCX) phone systems.
• Experience with IIS, .Net Framework, and with Audio/Visual equipment setup.
• Knowledge of Windows network operating system.
• Knowledge of HP Jet Direct Software, and HP printing hardware.
• Knowledge of Cisco phone switch platforms.
• General understanding of client/server applications.
• Knowledge of current Windows Desktop and Server Products.
• Knowledge of mobile devices and MDM (Maas360, Office 365 or similar).
• Knowledge of current Microsoft Office products.
• Strong customer services and problem resolution skills.
• Good interpersonal skills.
• High degree of organization.
• Able to work as part of a team.
Preferred:
• Experience with Cisco Call Manager (UCCM) and Contact Center (UCCX) phone systems.
• Experience with IIS, .Net Framework, and with Audio/Visual equipment setup.
Company:
The Philadelphia Orchestra and Ensemble Arts is boldly leading the way in building a bright, inclusive future for the performing arts—as the center of cultural life in Philadelphia, and as a model for the nation. Founded in 2001, the company is headquartered in Philadelphia, Pennsylvania, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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