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Hp Help Desk Jobs (NOW HIRING)

Kenworth Sales

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

... HP, Ricoh, Sharp, Konica Minolta). • Repair laptops, desktops, tablets, and phones. • Answer ... help desk staff is out of the office. • Experience with a ticket management process. • ...

Kenworth Sales

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

... HP, Ricoh, Sharp, Konica Minolta). • Repair laptops, desktops, tablets, and phones. • Answer ... help desk staff is out of the office. • Experience with a ticket management process. • ...

Kenworth Sales Company

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Troubleshoot and resolve printing issues (HP, Ricoh, Sharp, Konica Minolta). * Repair laptops, desktops, tablets, and phones. * Answer phones and log tickets while help desk staff is out of the ...

Printpack

Help Desk Representative

Atlanta, GA

$16.75 - $21.75/hr

Provide 1stlevel (Help Desk) hardware support, including but not limited to HP desktop and notebook pcs * Provide 1stlevel (Help Desk) software support, including but not limited to Windows 11 ...

Printpack

Help Desk Representative

Atlanta, GA · On-site

$16.75 - $21.75/hr

Provide 1st level (Help Desk) hardware support, including but not limited to HP desktop and notebook pcs * Provide 1st level (Help Desk) software support, including but not limited to Windows 11 ...

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Role: Senior Help Desk Specialist Location: Baltimore, MD 21202 (On-site with Hybrid) Duration ... Experience managing Multi-Function-Printers such as Lexmark/HP/Canon/Konica etc. * Experience in ...

Daisy Brand

Help Desk Analyst (Casa Grande)

Casa Grande, AZ · On-site

$19.50 - $26.50/hr

They are seeking a Help Desk Analyst to provide support for local branch end users and related ... HP • Messaging - Microsoft Exchange • Collaboration - Microsoft SharePoint • Backup and ...

BravoTech

Help Desk Technician / Analyst 2

Pataskala, OH · On-site

$19.75 - $27/hr

Help Desk Specialist / Analyst 2 Location: Pataskala, OH 43062 - Onsite - Weekly travel to nearby ... HP Desktop/Laptops, Multi-Function printers Meet Your Recruiter Khalid Vaani

Middleground

IT Help Desk - L1

Westchester, IL · On-site

... Help Desk L1 duties including support on Microsoft, Dell, Lenovo ... HP, and other various products 5. Physical hardware build outs and configurations. 6. Internal ...

Infojini Inc

Helpdesk Support

Washington, DC

$23.25 - $31.75/hr

... HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The ... help desk support with previous experience opening and maintaining help desk cases via CA Service ...

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How much do hp help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for hp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HP Help Desk specialist, and why are they important?

To thrive as an HP Help Desk specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting methodologies, and often a relevant IT certification such as CompTIA A+ or HP's own certifications. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills are crucial for effectively assisting users and resolving issues. These skills ensure prompt technical support, high customer satisfaction, and efficient resolution of technical problems.

What are some common challenges faced by HP Help Desk professionals, and how can they effectively address them?

HP Help Desk professionals often encounter challenges such as managing high call volumes, resolving complex technical issues remotely, and maintaining customer satisfaction under pressure. Effective communication, patience, and strong troubleshooting skills are essential for handling these situations. Utilizing HP's knowledge base, collaborating with more experienced team members, and staying updated on product changes can help resolve issues efficiently. Regular training and participating in team meetings also support continuous improvement and better service delivery.

What are HP Help Desk jobs?

HP Help Desk jobs involve providing technical support and troubleshooting assistance to customers using HP products and services. Employees in these roles typically handle customer inquiries via phone, email, or chat, and help resolve issues related to hardware, software, and network connectivity. They may also guide users through installation processes, perform diagnostics, and escalate complex problems to specialized technical teams. Strong communication and problem-solving skills are essential for success in these positions.

What is the difference between Hp Help Desk vs IT Support Specialist?

AspectHp Help DeskIT Support Specialist
CertificationsCompTIA A+, HDI Support Center CertificationCompTIA A+, Microsoft Certified IT Professional (MCITP)
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid technical support
Industry UsageCommon in tech companies, retail, and service providersWidely used across various industries including healthcare, finance, and tech

Hp Help Desk and IT Support Specialist roles both involve troubleshooting technical issues, but Hp Help Desk typically focuses on customer support via phone or remote tools, while IT Support Specialists may work more broadly on hardware, software, and network issues across different environments. Both roles require similar certifications and are essential in maintaining IT operations.

More about Hp Help Desk jobs
What cities are hiring for Hp Help Desk jobs? Cities with the most Hp Help Desk job openings:
What job categories do people searching Hp Help Desk jobs look for? The top searched job categories for Hp Help Desk jobs are:
Hp Help Desk jobs near you
Help Desk Support

Help Desk Support

Kenworth Sales

Salt Lake City, UT • On-site

$19.25 - $26.25/hr

Full-time

Posted 3 days ago

Kenworth Sales rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

30th of 138 rated car dealerships

Job description

Job Summary:
Kenworth Sales Company is a family of companies based in Salt Lake City, Utah, recognized for their commitment to excellence in the trucking industry. They are seeking a Help Desk Support to handle networking, desktop, telephony, and systems administration tasks, including troubleshooting and on-site support.
Responsibilities:
• Resolve 2nd Level computer issues for the corporate office and remote branches.
• Provide 2nd Level support to the Help Desk Tier 1 staff and support Information System management with technical requests.
• Monitor, troubleshoot, and support Windows Servers, desktop/laptop/tablet/thin-client PCs, local and wide area networks, data storage systems, Active Directory, and .NET business applications.
• Configure new systems for locations within the district.
• Troubleshoot and resolve printing issues (HP, Ricoh, Sharp, Konica Minolta).
• Repair laptops, desktops, tablets, and phones.
• Answer phones and log tickets while help desk staff is out of the office.
• Experience with a ticket management process.
• Understanding of network and application protocols (IPv4, TCP/IP, DNS, DHCP, VLANs, VPN, NAT, IPsec VPN, OpenVPN).
• Experience with troubleshooting network and voice issues.
• Communicate effectively in tickets, emails, to customers, management, and peers.
• Multi-task, prioritize, and adapt to changing priorities.
• Be punctual and reliable.
• Have good interpersonal skills for working in a team environment.
• Have good time management skills. Deliver a good quantity/quality of work.
• Able to safely lift and move a minimum of fifty (50) pounds.
• Other duties as assigned.
Qualifications:
Required:
• Minimum of 2-3 years of experience in a Technical Support Technician role.
• Associate’s degree in a Computer Related Field is preferred; Technology certifications are a plus.
• Excellent Hardware and Software troubleshooting skills.
• Experience installing and supporting Microsoft and Linux server and desktop technologies.
• Windows Client and Server operating systems (11, 2019+).
• Network LAN switching and WAN routing devices (HP, Cisco, Peplink, Meraki).
• RingCentral, or other VOIP administration and support.
• Meraki, Ubiquiti, or other wireless networking administration and support.
• Experience with VMware ESX or ESXi.
• Experience with Fujitsu Scanners is a plus.
• Customer service oriented.
• Must work well in a team and independently.
• Must be a self-starter.
Company:
Kenworth Sales Company was founded in 1945 by the Treadway Family as an intermountain Kenworth Truck dealership. Founded in 1945, the company is headquartered in West Valley City, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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