IT Help Desk
Orlando, FL · Remote
Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...
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Orlando, FL · Remote
Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...
Quick apply
Orlando, FL · Remote
Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...
Cincinnati, OH · On-site
... IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by ...
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Cincinnati, OH · On-site
... IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by ...
Cincinnati, OH · On-site
... IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by ...
Cincinnati, OH · On-site
... IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by ...
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing ...
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing ...
Carlsbad, NM · On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Carlsbad, NM · On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Orlando, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Orlando, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Orlando, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Orlando, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Jacksonville, FL · On-site
$37K - $50K/yr
Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each day we have the privilege of ...
Jacksonville, FL · On-site
$37K - $50K/yr
Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each day we have the privilege of ...
Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance ...
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Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
Orlando, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
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Orlando, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...
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$35 - $44/hr
Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...
Jacksonville, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
Jacksonville, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
Lancaster, PA · On-site
$19/hr
Overview IT Help Desk Technician (Full-Time, On-Site) Willow Valley Communities - Lancaster, PA Looking to launch or grow your IT career in a role where you can truly make an impact? At Willow Valley ...
Lancaster, PA · On-site
$19/hr
Overview IT Help Desk Technician (Full-Time, On-Site) Willow Valley Communities - Lancaster, PA Looking to launch or grow your IT career in a role where you can truly make an impact? At Willow Valley ...
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
Orlando, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
Orlando, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Quick apply
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
| Aspect | Full Time Amazon It Help Desk | Full Time Amazon Network Technician |
|---|---|---|
| Certifications | CompTIA A+, ITIL, Microsoft certifications | CCNA, CompTIA Network+, Cisco certifications |
| Work Environment | Help desk support, remote and on-site troubleshooting | Network infrastructure setup, maintenance, on-site troubleshooting |
| Employer & Industry Usage | Customer support for IT issues within Amazon | Network infrastructure management within Amazon facilities |
While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.
Remote IT Help Desk / Service Desk Specialists — Federal Support
Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando, FL.
We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments. Candidates may be considered for multiple support levels based on experience, technical skills, schedule availability and role alignment.
Responsibilities
Provide technical support to end users by phone, email, chat, and ticketing system. Troubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. Document incidents, escalate issues when needed and deliver professional customer support in a structured federal environment.
Required Qualifications
Must be a U.S. Citizen and able to pass a federal background investigation.
Experience in IT help desk, service desk, technical support, customer support or account support.
Strong troubleshooting, communication, documentation and customer service skills.
Experience with Windows, Microsoft Office / Microsoft 365, ticketing systems, account support or remote troubleshooting.
Must be open to schedule coverage in a 24x7x365 support environment.
Preferred Qualifications
Active Directory experience.
ServiceNow or other ITSM ticketing experience.
VPN, remote access, PIV/CAC, or smart card troubleshooting experience.
Federal, DHS, CBP or government service desk experience.
Bilingual English/Spanish skills are a plus.
CompTIA A+, Network+, Security+, HDI or related certifications are a plus.
Location: Ashburn, VA
Work Environment: Federal service desk / technical support
Schedule: Multiple shifts may be available; 24x7x365 coverage environment
Apply today to start in June!
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TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.
Recruiting and staffing services
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