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Full Time Amazon It Help Desk Jobs (NOW HIRING)

Technology&

IT Help Desk Analyst (Onsite)

Manhattan, NY · On-site

$18 - $20/hr

IT Help Desk Analyst (Onsite) Location: Broadway, Manhattan, New York Employment Type ... Contract (Full Time) Hourly Rate: $18 - $20 per hour(All inclusive) Start Date: ASAP Positions ...

New

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

BC Tech Pro

IT Help Desk

Baltimore, MD · On-site

$23/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

Reagent

IT Help Desk Analyst

NJ · On-site

$55K - $70K/yr

The IT Help Desk Analyst will be responsible for receiving, prioritizing, documenting, and resolving technical incidents and service requests. In addition to direct user support, the role will own ...

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

BC Tech Pro

IT Help Desk

Melbourne, FL

$20.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay rate ...

BC Tech Pro

IT Help Desk

Buffalo, NY

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

BC Tech Pro

IT Help Desk

Buffalo, NY · On-site

$20.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

BC Tech Pro

IT Help Desk

San Diego, CA · On-site

$24.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Starting ...

BC Tech Pro

IT Help Desk

Roy, UT

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

BC Tech Pro

IT Help Desk

Roy, UT

$20.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... technology-based products typically associated with an end-user computing environment ... This is a full-time, onsite position. * Benefits include Health, Dental Vision and 401k. * Pay ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position ...

Enterfusion

IT Help Desk Technician

Orlando, FL

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position ...

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All JobsAmazon It Help Desk JobsFull Time Amazon It Help Desk Jobs

Full Time Amazon It Help Desk information

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$37.5K

$83.8K

$124.5K

How much do full time amazon it help desk jobs pay per year?

As of Jun 14, 2026, the average yearly pay for full time amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

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Full Time Amazon It Help Desk jobs near you

IT Help Desk Analyst (Onsite)

Technology&

Manhattan, NY • On-site

$18 - $20/hr

Full-time

Posted yesterday

Job description

IT Help Desk Analyst (Onsite)

Location: Broadway, Manhattan, New York
Employment Type: Contract (Full Time)
Hourly Rate: $18 - $20 per hour(All inclusive)
Start Date: ASAP
Positions Available: Multiple
Client Industry: IT Service Management
Position Summary
Technology& is hiring IT Helpdesk Analysts to provide customer support through phone, email, and chat. This role focuses on helping customers with service inquiries, providing information, and ensuring a positive customer experience.  Onsite paid training will be provided.

Key Responsibilities
  • Respond professionally to customer inquiries via phone, email, or chat.
  • Provide Tier 1 help desk support for IT systems or operational services.
  • Assist students, staff, parents, or other stakeholders with inquiries and service requests.
  • Log and track incidents, service requests, and inquiries using CRM and ITSM.
  • Research solutions using knowledge bases, workflows, and predefined scripts.
  • Diagnose issues and provide initial troubleshooting or guidance to resolve problems.
  • Escalate complex or priority issues to Team Leads or appropriate Tier 2/3/4 support.
  • Maintain accurate records of interactions, resolutions, and actions taken.
  • Follow quality standards, service level expectations, and operational procedures.

Candidate Profile
  • Excellent communication skills with strong customer service orientation.
  • Ability to remain calm, patient, and professional when handling customer inquiries.
  • Strong listening skills with an empathetic and positive communication style.
  • Detail‑oriented with strong organizational and time‑management skills.
  • Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint.

Preferred Attributes
  • Prior experience in IT support or customer service.
  • Experience with CRM/ITSM tools.
  • Call Center experience and managing tickets, preferably in the public services.

Equal Opportunity
Technology& is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, national origin, or any other legally protected status. We are committed to creating a diverse and inclusive workplace.