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Internship Amazon It Help Desk Jobs (NOW HIRING)

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Rosen Hotels & Resorts, Inc.

IT Help Desk

Orlando, FL · On-site

The IT Help Desk will provide technical assistance and support related to computer systems, hardware, software, and internet issues. They will respond to queries, run diagnostic programs, isolate ...

Tactacam

IT Help Desk Technician

Billings, MT · On-site

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

VG Systems

Tier 1 IT Help Desk Intern

Quantico, VA

$16 - $21.25/hr

This unpaid internship is designed to provide hands-on exposure to IT support operations, account creation processes, AI-driven help desk solutions, basic cybersecurity practices, and IT systems ...

Lex Products LLC

IT Help Desk Tech

Shelton, CT · On-site

Job Title: IT Help Desk Technician/ Lead Department: Information Technology Reports To: IT Manager Location: Shelton, CT Position Summary: The IT Help Desk Technician provides first-level technical ...

New

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information Security Manager Type: Unpaid Internship (Hands-On Learning Experience) Schedule: Flexible (Ideal for ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

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Internship Amazon It Help Desk information

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How much do internship amazon it help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for internship amazon it help desk in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are Internship Amazon IT Help Desk positions?

An Internship Amazon IT Help Desk position is an entry-level opportunity for students or recent graduates to gain hands-on experience supporting Amazon’s internal technology systems. Interns in this role assist with troubleshooting hardware and software issues, responding to user requests, and maintaining IT equipment. They work closely with experienced IT professionals to learn industry best practices and develop technical and customer service skills in a fast-paced environment. This internship is a valuable stepping stone for those interested in pursuing a career in information technology or technical support.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern at Amazon, and why are they important?

To thrive as an IT Help Desk Intern at Amazon, you generally need a foundational understanding of computer systems, troubleshooting, and customer support, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote support tools, and basic knowledge of Windows, macOS, and network protocols is typical, and certifications like CompTIA A+ can be beneficial. Strong communication, problem-solving abilities, and a customer-focused mindset help interns stand out in this role. These skills and qualities are important to efficiently resolve technical issues, ensure smooth business operations, and deliver excellent support to end-users.

What kinds of projects or tasks can an intern expect to work on at Amazon's IT Help Desk?

As an intern at Amazon's IT Help Desk, you can expect to assist with troubleshooting hardware and software issues, supporting end-users via ticketing systems, and participating in the setup and deployment of equipment for new hires. You'll likely work closely with both IT professionals and end-users, gaining exposure to Amazon's internal systems and best practices. This hands-on experience not only builds your technical skills but also helps you understand how large-scale IT operations support daily business functions at a global company.

What is the difference between Internship Amazon It Help Desk vs Internship Amazon Network Support?

AspectInternship Amazon It Help DeskInternship Amazon Network Support
Required CredentialsBasic IT certifications, such as CompTIA A+Networking certifications like Cisco CCNA preferred
Work EnvironmentHelp desk support, troubleshooting end-user issuesNetwork infrastructure management, troubleshooting connectivity
Employer & Industry UsageCommon in retail, logistics, and tech sectorsPrimarily in large enterprise and data center environments
Search & Comparison IntentFocus on customer support and troubleshooting skillsFocus on network infrastructure and configuration skills

Internship Amazon It Help Desk roles typically involve assisting end-users with hardware and software issues, requiring basic IT certifications. In contrast, Internship Amazon Network Support focuses on managing and troubleshooting network infrastructure, often needing networking certifications. Both roles are essential in Amazon's tech ecosystem but differ in technical focus and work environment.

What cities are hiring for Internship Amazon It Help Desk jobs? Cities with the most Internship Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
What states have the most Internship Amazon It Help Desk jobs? States with the most job openings for Internship Amazon It Help Desk jobs include:
Internship Amazon It Help Desk jobs near you
IT Help Desk

IT Help Desk

Wellington Steele & Associates

Rochester, NY

Other

Re-posted 25 days ago

Job description

Overview

Job Title: IT Help Desk

Location: Victor, NY (Onsite)

Employment Type: 6-month contract to hire

Hours: Monday - Friday (7:30 am - 4 pm)

About the Company

Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.

Overview

Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.

Responsibilities

Key Responsibilities

  • Provide first-line technical support via phone, email, and in person
  • Troubleshoot hardware, software, and network-related issues
  • Support user accounts, password resets, and permissions in Active Directory
  • Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
  • Set up and configure desktops, laptops, and peripherals
  • Escalate more complex issues as needed
  • Document tickets, resolutions, and processes
  • Deliver strong customer service to internal users
Qualifications

Required Skills & Qualifications

  • Experience or exposure to Active Directory (user management, resets, permissions)
  • Basic knowledge of Cisco networking (switches, routers, connectivity)
  • Comfortable handling phone support and interacting with users daily
  • Strong communication and customer service skills
  • Ability to work onsite and support users face-to-face
  • Basic understanding of Windows environments and IT fundamentals

Preferred

  • CompTIA A+, Network+, or similar certifications
  • Internship or help desk experience
  • Experience with ticketing systems
Employment Type: OTHER

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