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It Help Support Jobs (NOW HIRING)

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...

Kforce Technology Staffing

IT Help Desk

Miami, FL · On-site

Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities ... Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

Print Management First Responder - IT Support Location: William W. Backus Hospital - 326 Washington ... This role is ideal for candidates with IT Help Desk or technical support experience who enjoy ...

iVenture Solutions

IT Help Desk Technician

Jacksonville, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...

J.J. Taylor

IT Help Desk Technician

Tampa, FL · On-site

IT Help Desk/Support Technician for J.J. Taylor Companies, Inc. - Tampa, FL (Travel Required) Join a growing, family-owned organization with a national footprint and a people-first culture. J.J.

LTC

IT Help Desk Technician

Wichita, KS · On-site

We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization's IT systems and users. This on-site role involves installing ...

Seneca Resources Company, LLC

IT Help Desk

Norcross, GA · On-site

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 ... Provide first-level technical support by answering inbound customer calls and diagnosing reported ...

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...

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It Help Support information

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How much do it help support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for it help support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Support specialist, and why are they important?

To thrive as an IT Help Support specialist, you need a solid understanding of computer hardware, software troubleshooting, network fundamentals, and typically at least a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are commonly required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure efficient issue resolution, minimize downtime, and maintain smooth technology operations for end users.

What does an IT Help Support specialist do?

An IT Help Support specialist assists users with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and guide users through technical processes either in person, over the phone, or via remote tools. These professionals also help with installing and configuring hardware or software, maintaining system security, and ensuring smooth IT operations within an organization.

What are some common challenges faced by IT Help Support professionals and how can they be managed effectively?

IT Help Support professionals often encounter challenges such as managing high ticket volumes, supporting users with varying technical abilities, and staying updated with rapidly evolving technologies. To manage these effectively, prioritizing tasks, maintaining clear communication, and leveraging knowledge bases are essential strategies. Additionally, working closely with other IT team members and participating in ongoing training can help ensure quick, accurate resolutions and continuous skill development.

What is the difference between It Help Support vs Network Technician?

AspectIt Help SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, hardware setup
Industry UsageIT support across various industriesNetworking and telecommunications companies
Common Search/ComparisonYesNo

It Help Support focuses on assisting users with hardware and software issues, providing technical support, and troubleshooting. Network Technicians specialize in maintaining and installing network infrastructure. While both roles require technical skills and certifications, It Help Support is more user-focused, whereas Network Technicians work on network systems and hardware.

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What cities are hiring for It Help Support jobs? Cities with the most It Help Support job openings:
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It Help Support jobs near you
Infographic showing various It Help Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Help Desk Support

IT Help Desk Support

US Tech Solutions

Woodland, CA

Full-time

Posted 7 days ago

Job description

Company Description

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. 
Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.

Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. 

Job Description

Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project

Job ID : 14958

Pay rate an hour -18.00 an hour

Qualifications:

  • High School Diploma (or equivalent) with additional education preferred.
  • IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.

Responsibilities:

  • Daily support of network and workstation printers
  • Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution
  • Provides end users with detailed remote access knowledge and documents complete trouble shooting information
  • Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
  • Responsible for on-site hardware & consumables inventory
  • Responsible for printer procurement as required by the customer
  • Responsible for printer hot swap inventory
  • Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
  • Thanks ,Asma 
Additional Information

All your information will be kept confidential according to EEO guidelines.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media

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