Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
The IT Help Desk Support - Tier II provides intermediate-level technical support for enterprise information technology systems under the IMCS IV contract at Aberdeen Proving Grounds (APG), MD. The ...
The IT Help Desk Support - Tier II provides intermediate-level technical support for enterprise information technology systems under the IMCS IV contract at Aberdeen Proving Grounds (APG), MD. The ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...
IT Help Desk Support
$15 - $20/hr
Tier 1 IT Help Desk Support Clean Recovery Centers Reports To: IT Manager Position Overview * Serve as the first point of contact for all IT-related support requests across multiple facilities
IT Help Desk Support
$15 - $20/hr
Tier 1 IT Help Desk Support Clean Recovery Centers Reports To: IT Manager Position Overview * Serve as the first point of contact for all IT-related support requests across multiple facilities
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Key Responsibilities Technical Support: Provide first-level technical assistance and support for ...
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Key Responsibilities Technical Support: Provide first-level technical assistance and support for ...
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
Quick apply
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
IT Help Desk Support - Level II
$22 - $25/hr
Summary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of ...
Quick apply
IT Help Desk Support - Level II
$22 - $25/hr
Summary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of ...
IT Help Desk Support Specialist
Gorham, NH · On-site
$57K - $77K/yr
IT Help Desk Support Specialist Reports to: Director of Technology Systems & Operations Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the ...
IT Help Desk Support Specialist
Gorham, NH · On-site
$57K - $77K/yr
IT Help Desk Support Specialist Reports to: Director of Technology Systems & Operations Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the ...
IT Help Desk
Carlsbad, NM · On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
IT Help Desk
Carlsbad, NM · On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
IT Help Desk
Carlsbad, NM · On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
IT Help Desk
Carlsbad, NM · On-site
Tuknik Government Services, LLC a Koniag Government Services company , is seeking an IT Help Desk to support TGS and our government customer in Carlsbad, NM. This position requires the candidate to ...
IT Entry Level-Help Desk Support
Denver, CO · On-site
$22 - $24/hr
Help Desk IT Support An IT Help Desk Support professional provides first-line technical assistance to users, resolving hardware, software, and network issues while ensuring smooth IT operations and ...
IT Entry Level-Help Desk Support
Denver, CO · On-site
$22 - $24/hr
Help Desk IT Support An IT Help Desk Support professional provides first-line technical assistance to users, resolving hardware, software, and network issues while ensuring smooth IT operations and ...
IT Help Desk Support - Level II
Greensboro, NC · On-site
$22 - $28/hr
Summary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of understanding ...
Quick apply
IT Help Desk Support - Level II
Greensboro, NC · On-site
$22 - $28/hr
Summary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of understanding ...
IT Helpdesk Technician
Addison, TX · On-site
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
IT Helpdesk Technician
Addison, TX · On-site
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
IT Help Desk
Buffalo, NY · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
IT Help Desk
Buffalo, NY · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Provides support to client identified VIPs * Responds to change management requests including ...
IT Help Desk Technician
Orlando, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
Quick apply
IT Help Desk Technician
Orlando, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Engineer
Austin, TX · On-site
Position Overview We are seeking an IT Help Desk Engineer to provide first-line technical support and ensure the smooth operation of day-to-day IT needs across ACS. This role will focus on ...
IT Help Desk Engineer
Austin, TX · On-site
Position Overview We are seeking an IT Help Desk Engineer to provide first-line technical support and ensure the smooth operation of day-to-day IT needs across ACS. This role will focus on ...
IT Help Desk
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student ... Receive support, enhancement, and service inquiries; answer common questions/inquiries. * Escalate ...
IT Help Desk
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student ... Receive support, enhancement, and service inquiries; answer common questions/inquiries. * Escalate ...
It Help Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do it help support jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for it help support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Help Support specialist, and why are they important?
To thrive as an IT Help Support specialist, you need a solid understanding of computer hardware, software troubleshooting, network fundamentals, and typically at least a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are commonly required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure efficient issue resolution, minimize downtime, and maintain smooth technology operations for end users.
What are some common challenges faced by IT Help Support professionals and how can they be managed effectively?
IT Help Support professionals often encounter challenges such as managing high ticket volumes, supporting users with varying technical abilities, and staying updated with rapidly evolving technologies. To manage these effectively, prioritizing tasks, maintaining clear communication, and leveraging knowledge bases are essential strategies. Additionally, working closely with other IT team members and participating in ongoing training can help ensure quick, accurate resolutions and continuous skill development.
What does an IT Help Support specialist do?
An IT Help Support specialist assists users with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and guide users through technical processes either in person, over the phone, or via remote tools. These professionals also help with installing and configuring hardware or software, maintaining system security, and ensuring smooth IT operations within an organization.
What is the difference between It Help Support vs Network Technician?
| Aspect | It Help Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting | Network infrastructure, server rooms, hardware setup |
| Industry Usage | IT support across various industries | Networking and telecommunications companies |
| Common Search/Comparison | Yes | No |
It Help Support focuses on assisting users with hardware and software issues, providing technical support, and troubleshooting. Network Technicians specialize in maintaining and installing network infrastructure. While both roles require technical skills and certifications, It Help Support is more user-focused, whereas Network Technicians work on network systems and hardware.
More about It Help Support jobs
What cities are hiring for It Help Support jobs? Cities with the most It Help Support job openings:
What states have the most It Help Support jobs? States with the most job openings for It Help Support jobs include:
What job categories do people searching It Help Support jobs look for? The top searched job categories for It Help Support jobs are:
Job description
Company Description
USTECHÂ is a global firm providing a wide-range of talent on-demand and total workforce solutions.Â
Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.Â
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
- High School Diploma (or equivalent) with additional education preferred.
- IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
- Daily support of network and workstation printers
- Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
- Escalates problems to a technician as necessary
- Keeps the customer up to date on the progress of problem resolution
- Provides end users with detailed remote access knowledge and documents complete trouble shooting information
- Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
- Responsible for on-site hardware & consumables inventory
- Responsible for printer procurement as required by the customer
- Responsible for printer hot swap inventory
- Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
- Thanks ,AsmaÂ
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000