IT Help Desk
Miami, FL · On-site
Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities ... Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and ...
IT Help Desk
Miami, FL · On-site
Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities ... Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and ...
IT Help Desk Specialist
Boca Raton, FL · On-site
IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and ...
IT Help Desk Specialist
Boca Raton, FL · On-site
IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
Tampa, FL · On-site
IT Help Desk/Support Technician for J.J. Taylor Companies, Inc. - Tampa, FL (Travel Required) Join a growing, family-owned organization with a national footprint and a people-first culture. J.J.
IT Help Desk Technician
Tampa, FL · On-site
IT Help Desk/Support Technician for J.J. Taylor Companies, Inc. - Tampa, FL (Travel Required) Join a growing, family-owned organization with a national footprint and a people-first culture. J.J.
What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
Quick apply
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
Quick apply
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
What you'll be doing as an IT Help Desk Technician ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...
Job Title: IT Help Desk Technician FLSA: Non-Exempt Reports To: Information Systems Manager ... Administrative Support Workers Job Code (EEO Code): 5 Job Family: Information Systems Affirmative ...
Job Title: IT Help Desk Technician FLSA: Non-Exempt Reports To: Information Systems Manager ... Administrative Support Workers Job Code (EEO Code): 5 Job Family: Information Systems Affirmative ...
HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of ... Provide expert technical support to customers having varying levels of computing skills. Identify ...
HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of ... Provide expert technical support to customers having varying levels of computing skills. Identify ...
IT Help Desk Technician
Orlando, FL · On-site
$48K - $65K/yr
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Provide technical support via phone, email, and in-person. * Troubleshoot hardware/software issues ...
IT Help Desk Technician
Orlando, FL · On-site
$48K - $65K/yr
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Provide technical support via phone, email, and in-person. * Troubleshoot hardware/software issues ...
IT Help Desk Technician
$48K - $65K/yr
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Provide technical support via phone, email, and in-person. * Troubleshoot hardware/software issues ...
IT Help Desk Technician
$48K - $65K/yr
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Provide technical support via phone, email, and in-person. * Troubleshoot hardware/software issues ...
IT Help Desk Specialist
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...
Quick apply
IT Help Desk Specialist
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...
IT Help Desk Specialist
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...
Quick apply
IT Help Desk Specialist
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...
IT Help Desk Technician
Orlando, FL · On-site
$48K - $65K/yr
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Provide technical support via phone, email, and in-person. * Troubleshoot hardware/software issues ...
Quick apply
IT Help Desk Technician
Orlando, FL · On-site
$48K - $65K/yr
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing ... Provide technical support via phone, email, and in-person. * Troubleshoot hardware/software issues ...
... an IT Help Desk supporting a fast-paced professional environment. This role is perfect for someone who enjoys troubleshooting, working directly with users, and being the go-to resource when ...
Quick apply
... an IT Help Desk supporting a fast-paced professional environment. This role is perfect for someone who enjoys troubleshooting, working directly with users, and being the go-to resource when ...
Proton IT Helpdesk
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Provides 1st line technical support and training for the various company information systems ... Previous technical support experience with IT Help Desk preferred. Working Conditions: * Normal ...
Provides 1st line technical support and training for the various company information systems ... Previous technical support experience with IT Help Desk preferred. Working Conditions: * Normal ...
Dynasty Financial Partners is seeking a motivated, self-starting IT Support Specialist to join our Technology team. Based in our St. Petersburg office, you'll serve as a critical resource for our ...
Dynasty Financial Partners is seeking a motivated, self-starting IT Support Specialist to join our Technology team. Based in our St. Petersburg office, you'll serve as a critical resource for our ...
It Help Support information
What are the key skills and qualifications needed to thrive as an IT Help Support specialist, and why are they important?
To thrive as an IT Help Support specialist, you need a solid understanding of computer hardware, software troubleshooting, network fundamentals, and typically at least a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are commonly required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure efficient issue resolution, minimize downtime, and maintain smooth technology operations for end users.
What does an IT Help Support specialist do?
An IT Help Support specialist assists users with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and guide users through technical processes either in person, over the phone, or via remote tools. These professionals also help with installing and configuring hardware or software, maintaining system security, and ensuring smooth IT operations within an organization.
What are some common challenges faced by IT Help Support professionals and how can they be managed effectively?
IT Help Support professionals often encounter challenges such as managing high ticket volumes, supporting users with varying technical abilities, and staying updated with rapidly evolving technologies. To manage these effectively, prioritizing tasks, maintaining clear communication, and leveraging knowledge bases are essential strategies. Additionally, working closely with other IT team members and participating in ongoing training can help ensure quick, accurate resolutions and continuous skill development.
What is the difference between It Help Support vs Network Technician?
| Aspect | It Help Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting | Network infrastructure, server rooms, hardware setup |
| Industry Usage | IT support across various industries | Networking and telecommunications companies |
| Common Search/Comparison | Yes | No |
It Help Support focuses on assisting users with hardware and software issues, providing technical support, and troubleshooting. Network Technicians specialize in maintaining and installing network infrastructure. While both roles require technical skills and certifications, It Help Support is more user-focused, whereas Network Technicians work on network systems and hardware.
What are popular job titles related to It Help Support jobs in Florida? For It Help Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching It Help Support jobs in Florida look for? The top searched job categories for It Help Support jobs in Florida are:
What cities in Florida are hiring for It Help Support jobs? Cities in Florida with the most It Help Support job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
RESPONSIBILITIES:
Kforce has a client seeking an IT Help Desk in Miami, FL.
Responsibilities:
* Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment
* Troubleshoot Windows operating systems, Microsoft 365 applications, email, and common business software
* Respond to incidents and service requests through the IT ticketing system while meeting established SLAs
* Install, configure, image, and deploy new computers and equipment
* Diagnose hardware and software issues and coordinate repairs or replacements when necessary
* Assist employees with password resets, account access, VPN connectivity, and basic network troubleshooting
* Support conference room technology, audiovisual equipment, and meeting setup
* Perform workstation moves, adds, and changes
* Document technical issues, resolutions, and knowledge base articles
* Maintain accurate inventory of IT hardware and software assets
* Escalate complex issues to the appropriate infrastructure or application support teams
* Deliver professional, white-glove customer service to employees at all levels of the organization
REQUIREMENTS:
* 2-5 years of Help Desk or Desktop Support experience
* Experience using an ITSM/ticketing system (ServiceNow, Jira, Freshservice, or similar)
* Excellent troubleshooting and problem-solving skills
* Strong verbal and written communication skills
* Ability to prioritize multiple support requests in a fast-paced environment
* Professional demeanor with excellent customer service skills
Strong knowledge of:
* Windows 10/11
* Microsoft 365
* Active Directory (user administration)
* Hardware troubleshooting
* Printers and peripherals
* Basic networking concepts (TCP/IP, DNS, DHCP)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client seeking an IT Help Desk in Miami, FL.
Responsibilities:
* Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment
* Troubleshoot Windows operating systems, Microsoft 365 applications, email, and common business software
* Respond to incidents and service requests through the IT ticketing system while meeting established SLAs
* Install, configure, image, and deploy new computers and equipment
* Diagnose hardware and software issues and coordinate repairs or replacements when necessary
* Assist employees with password resets, account access, VPN connectivity, and basic network troubleshooting
* Support conference room technology, audiovisual equipment, and meeting setup
* Perform workstation moves, adds, and changes
* Document technical issues, resolutions, and knowledge base articles
* Maintain accurate inventory of IT hardware and software assets
* Escalate complex issues to the appropriate infrastructure or application support teams
* Deliver professional, white-glove customer service to employees at all levels of the organization
REQUIREMENTS:
* 2-5 years of Help Desk or Desktop Support experience
* Experience using an ITSM/ticketing system (ServiceNow, Jira, Freshservice, or similar)
* Excellent troubleshooting and problem-solving skills
* Strong verbal and written communication skills
* Ability to prioritize multiple support requests in a fast-paced environment
* Professional demeanor with excellent customer service skills
Strong knowledge of:
* Windows 10/11
* Microsoft 365
* Active Directory (user administration)
* Hardware troubleshooting
* Printers and peripherals
* Basic networking concepts (TCP/IP, DNS, DHCP)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.