IT Help Desk
Cincinnati, OH · On-site
They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn. Responsibilities : • open support ...
IT Help Desk
Cincinnati, OH · On-site
They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn. Responsibilities : • open support ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk Technician
Acworth, GA · On-site +1
Collaborate with senior IT staff to escalate and resolve complex technical problems. * Provide ... Proven experience as an IT Help Desk Technician or similar role. * Strong knowledge of computer ...
IT Help Desk Technician
Acworth, GA · On-site +1
Collaborate with senior IT staff to escalate and resolve complex technical problems. * Provide ... Proven experience as an IT Help Desk Technician or similar role. * Strong knowledge of computer ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk
Miami, FL · On-site
Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities: * Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment
IT Help Desk
Miami, FL · On-site
Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities: * Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Portland, OR · On-site
$40.27 - $49.52/hr
As the frontline IT Help Desk c ontact for County employees, you will troubleshoot hardware, software, VPN, and network issues via phone and email. Using tools like Active Directory, SCCM, and remote ...
New
IT Help Desk
Portland, OR · On-site
$40.27 - $49.52/hr
As the frontline IT Help Desk c ontact for County employees, you will troubleshoot hardware, software, VPN, and network issues via phone and email. Using tools like Active Directory, SCCM, and remote ...
New
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Redding, CA · On-site
$22 - $32.50/hr
Description Base Pay: $22.00 - $32.50 JOB SUMMARY Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support.
IT Help Desk
Redding, CA · On-site
$22 - $32.50/hr
Description Base Pay: $22.00 - $32.50 JOB SUMMARY Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support.
IT Help Desk Support
Hinton, VA · On-site
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...
New
IT Help Desk Support
Hinton, VA · On-site
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...
New
IT Help Desk Technician
Orlando, FL · On-site
$48K - $65K/yr
Escalate complex issues to senior IT staff. * Help with software upgrades, maintain IT equipment ... The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per ...
IT Help Desk Technician
Orlando, FL · On-site
$48K - $65K/yr
Escalate complex issues to senior IT staff. * Help with software upgrades, maintain IT equipment ... The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per ...
IT Help Desk Technician
Norwich, CT · On-site
$23 - $25/hr
This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...
Quick apply
IT Help Desk Technician
Norwich, CT · On-site
$23 - $25/hr
This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...
IT Help Desk Technician
$48K - $65K/yr
Escalate complex issues to senior IT staff. * Help with software upgrades, maintain IT equipment ... The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per ...
IT Help Desk Technician
$48K - $65K/yr
Escalate complex issues to senior IT staff. * Help with software upgrades, maintain IT equipment ... The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per ...
IT Help Desk - Part-Time
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...
IT Help Desk - Part-Time
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...
IT Help Desk
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...
IT Help Desk
Fort Worth, TX · On-site
Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
Quick apply
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
Previous IT Help Desk experience preferred.
We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization. This is an excellent opportunity for someone ...
We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization. This is an excellent opportunity for someone ...
Senior Amazon It Help Desk information
See salary details
$43K - $53.6K
3% of jobs
$53.6K - $64.2K
9% of jobs
$73.8K is the 25th percentile. Wages below this are outliers.
$64.2K - $74.8K
14% of jobs
$74.8K - $85.4K
12% of jobs
$85.4K - $96K
11% of jobs
The median wage is $96.8K / yr.
$96K - $106.5K
20% of jobs
$112.6K is the 75th percentile. Wages above this are outliers.
$106.5K - $117.1K
12% of jobs
$117.1K - $127.7K
6% of jobs
$127.7K - $138.3K
5% of jobs
$138.3K - $148.9K
6% of jobs
$148.9K - $159.5K
2% of jobs
$43K
$99.8K
$159.5K
How much do senior amazon it help desk jobs pay per year?
As of Aug 6, 2026, the average yearly pay for senior amazon it help desk in the United States is $99,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $116,000.00 per year, depending on experience, location, and employer.
What does a Senior Amazon IT Help Desk do?
A Senior Amazon IT Help Desk professional is responsible for providing advanced technical support to Amazon employees, troubleshooting complex hardware, software, and network issues. They may also oversee junior help desk staff, manage escalated incidents, and ensure that IT services meet company standards. Their duties often include configuring devices, maintaining security protocols, and documenting solutions for recurring issues. They play a crucial role in minimizing downtime and helping Amazon teams operate efficiently.
What is the difference between Senior Amazon It Help Desk vs Amazon IT Support Specialist?
| Aspect | Senior Amazon It Help Desk | Amazon IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, relevant Amazon certifications | CompTIA A+, Network+, Amazon-specific certifications |
| Work Environment | Help desk, technical support, troubleshooting | Technical support, troubleshooting, user assistance |
| Employer & Industry Usage | Amazon's IT support teams, corporate help desks | Amazon's technical support roles, customer service teams |
Both roles involve technical support and troubleshooting within Amazon, but the Senior Amazon It Help Desk typically handles more complex issues and supervises support processes, while the Amazon IT Support Specialist focuses on user assistance and resolving technical problems at a support level.
What are some common challenges faced by Senior Amazon IT Help Desk and how can they be managed?
Senior Amazon IT Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues under tight deadlines, and coordinating with various departments to resolve escalated problems. Effective time management, clear communication, and strong technical expertise are essential for success in this fast-paced environment. Building good relationships with other teams and staying current with Amazon's evolving technology stack can also help in efficiently resolving issues and supporting business operations.
What are the key skills and qualifications needed to thrive as a Senior Amazon IT Help Desk?
To thrive as a Senior Amazon IT Help Desk professional, you need advanced troubleshooting skills, in-depth knowledge of networking and operating systems, and a bachelor's degree in IT or related field. Familiarity with Amazon's internal ticketing systems, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Strong communication, problem-solving abilities, and customer service orientation help you effectively resolve issues and support end users. These skills and qualifications ensure timely service delivery, minimize downtime, and maintain productivity across Amazon's operations.
What cities are hiring for Senior Amazon It Help Desk jobs? Cities with the most Senior Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
Job description
Job Summary:
Inverse Technology Solutions is a fast-growing company providing IT services for Nationwide Businesses and Fortune 500 Companies. They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn.
Responsibilities:
• open support tickets from clients
• properly identify and assign tickets to the correct group
• work on IT Voice and Data Infrastructure
• work on E-Call Systems
• work on Wireless support
Qualifications:
Required:
• Previous experience working in Help Desk Support or IT Support
• Process-driven with excellent attention to detail
• Ability to handle multiple projects simultaneously and under tight deadlines
• Strong communications skills to effectively communicate technical information to non-technical customers
• Vendor Management skills
• Experience with ticketing systems
• Ability to work in a fast paced environment with minimal supervision
• Outstanding customer service and teamwork skills
• Excellent written and verbal communications skills
• Strong analytical ability
• After hours / On Call support is required
• 1 to 2 Years of experience
Preferred:
• Experience in troubleshooting technical issues within telecommunications networks
• College preferred or High School
Company:
Inverse Technology Solutions provides financial telecom management services in the retail industry. Founded in 1974, the company is headquartered in Cincinnati, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Inverse Technology Solutions is a fast-growing company providing IT services for Nationwide Businesses and Fortune 500 Companies. They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn.
Responsibilities:
• open support tickets from clients
• properly identify and assign tickets to the correct group
• work on IT Voice and Data Infrastructure
• work on E-Call Systems
• work on Wireless support
Qualifications:
Required:
• Previous experience working in Help Desk Support or IT Support
• Process-driven with excellent attention to detail
• Ability to handle multiple projects simultaneously and under tight deadlines
• Strong communications skills to effectively communicate technical information to non-technical customers
• Vendor Management skills
• Experience with ticketing systems
• Ability to work in a fast paced environment with minimal supervision
• Outstanding customer service and teamwork skills
• Excellent written and verbal communications skills
• Strong analytical ability
• After hours / On Call support is required
• 1 to 2 Years of experience
Preferred:
• Experience in troubleshooting technical issues within telecommunications networks
• College preferred or High School
Company:
Inverse Technology Solutions provides financial telecom management services in the retail industry. Founded in 1974, the company is headquartered in Cincinnati, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Inverse Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Cincinnati, OH, US
Year founded
1974