Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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IT Help Desk Technician
Acworth, GA · Remote
Collaborate with senior IT staff to escalate and resolve complex technical problems. * Provide ... Proven experience as an IT Help Desk Technician or similar role. * Strong knowledge of computer ...
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IT Help Desk Technician
Acworth, GA · Remote
Collaborate with senior IT staff to escalate and resolve complex technical problems. * Provide ... Proven experience as an IT Help Desk Technician or similar role. * Strong knowledge of computer ...
IT HELP DESK MANAGER Location: Richmond, VA Department: Information Technology Hiring Range: $60 ... Provide regular updates and reporting to the CTO and senior leadership * Lead service review ...
IT HELP DESK MANAGER Location: Richmond, VA Department: Information Technology Hiring Range: $60 ... Provide regular updates and reporting to the CTO and senior leadership * Lead service review ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Identify patterns of recurring incidents across the store network; escalate to senior IT/third ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Identify patterns of recurring incidents across the store network; escalate to senior IT/third ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
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IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Redding, CA · On-site
$22 - $32.50/hr
Description Base Pay: $22.00 - $32.50 JOB SUMMARY Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support.
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IT Help Desk
Redding, CA · On-site
$22 - $32.50/hr
Description Base Pay: $22.00 - $32.50 JOB SUMMARY Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support.
New
IT Help Desk Technician
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
IT Help Desk Technician
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
IT Help Desk Technician
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
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IT Help Desk Technician
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...
IT Help Desk Technician
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
IT Help Desk Technician
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
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IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
The IT Help Desk Technician will work closely with internal leadership and external IT/cybersecurit ... senior technical resources or external partners. Cybersecurity & Compliance Support * Follow ...
The IT Help Desk Technician will work closely with internal leadership and external IT/cybersecurit ... senior technical resources or external partners. Cybersecurity & Compliance Support * Follow ...
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
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IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
IT Help Desk - Part-Time
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...
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IT Help Desk - Part-Time
Ruston, LA · On-site
Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
Senior Amazon It Help Desk information
See salary details
$43K - $53.6K
3% of jobs
$53.6K - $64.2K
9% of jobs
$73.8K is the 25th percentile. Wages below this are outliers.
$64.2K - $74.8K
14% of jobs
$74.8K - $85.4K
12% of jobs
$85.4K - $96K
11% of jobs
The median wage is $96.8K / yr.
$96K - $106.5K
20% of jobs
$112.6K is the 75th percentile. Wages above this are outliers.
$106.5K - $117.1K
12% of jobs
$117.1K - $127.7K
6% of jobs
$127.7K - $138.3K
5% of jobs
$138.3K - $148.9K
6% of jobs
$148.9K - $159.5K
2% of jobs
$43K
$99.8K
$159.5K
How much do senior amazon it help desk jobs pay per year?
As of Jul 16, 2026, the average yearly pay for senior amazon it help desk in the United States is $99,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $116,000.00 per year, depending on experience, location, and employer.
What does a Senior Amazon IT Help Desk professional do?
A Senior Amazon IT Help Desk professional is responsible for providing advanced technical support to Amazon employees, troubleshooting complex hardware, software, and network issues. They may also oversee junior help desk staff, manage escalated incidents, and ensure that IT services meet company standards. Their duties often include configuring devices, maintaining security protocols, and documenting solutions for recurring issues. They play a crucial role in minimizing downtime and helping Amazon teams operate efficiently.
What is the difference between Senior Amazon It Help Desk vs Amazon IT Support Specialist?
| Aspect | Senior Amazon It Help Desk | Amazon IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, relevant Amazon certifications | CompTIA A+, Network+, Amazon-specific certifications |
| Work Environment | Help desk, technical support, troubleshooting | Technical support, troubleshooting, user assistance |
| Employer & Industry Usage | Amazon's IT support teams, corporate help desks | Amazon's technical support roles, customer service teams |
Both roles involve technical support and troubleshooting within Amazon, but the Senior Amazon It Help Desk typically handles more complex issues and supervises support processes, while the Amazon IT Support Specialist focuses on user assistance and resolving technical problems at a support level.
Will Amazon pay you $28 an hour to work from home?
The Senior Amazon IT Help Desk role typically offers pay rates that can vary based on experience and location, but $28 an hour is within the range for similar remote IT support positions. Compensation often includes benefits and may require technical skills, certifications, and remote work setup. Actual pay rates depend on the specific job posting and employer policies.
Does Amazon have IT help desk jobs?
Yes, Amazon employs IT help desk professionals who provide technical support for employees and systems, often requiring knowledge of troubleshooting, hardware, and software. These roles may involve working with tools like ServiceNow and may require relevant certifications or experience in IT support environments.
What are some common challenges faced by Senior Amazon IT Help Desk professionals and how can they be managed?
Senior Amazon IT Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues under tight deadlines, and coordinating with various departments to resolve escalated problems. Effective time management, clear communication, and strong technical expertise are essential for success in this fast-paced environment. Building good relationships with other teams and staying current with Amazon's evolving technology stack can also help in efficiently resolving issues and supporting business operations.
What are the key skills and qualifications needed to thrive as a Senior Amazon IT Help Desk, and why are they important?
To thrive as a Senior Amazon IT Help Desk professional, you need advanced troubleshooting skills, in-depth knowledge of networking and operating systems, and a bachelor's degree in IT or related field. Familiarity with Amazon's internal ticketing systems, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Strong communication, problem-solving abilities, and customer service orientation help you effectively resolve issues and support end users. These skills and qualifications ensure timely service delivery, minimize downtime, and maintain productivity across Amazon's operations.
Does Amazon hire 75 year olds?
Amazon's Senior IT Help Desk roles typically require candidates to have relevant technical skills and experience; age is not a formal barrier to employment. The company generally hires individuals of all ages who meet the job requirements and can perform the duties effectively. Age discrimination is prohibited by law, and hiring decisions are based on qualifications and performance.
How much does an IT specialist make at Amazon?
An IT specialist at Amazon typically earns between $60,000 and $90,000 annually, depending on experience, location, and specific role responsibilities. Compensation may include benefits such as health insurance, stock options, and performance bonuses, with opportunities for career advancement and skill development in IT support and troubleshooting tools.
What cities are hiring for Senior Amazon It Help Desk jobs? Cities with the most Senior Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
Full-time
Posted 2 days ago
New
Job description
Job description
Job Title: Contract IT Help Desk
Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided
required
- Associate degree or higher
- Help Desk Support (2+ years)
- Microsoft Windows (2+ years)
- Active Directory (1+ years)
- Citrix (1+ years)
- 2+ years of experience in ANY of the following:
- Microsoft Office
- Microsoft Azure
Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.
Key Responsibilities:
- Provide first-level technical support and troubleshooting for IT-related issues
- Respond to incoming calls, emails, and tickets in a timely and professional manner
- Identify, diagnose, and resolve technical problems for clients
- Escalate complex issues to the appropriate teams for further resolution
- Document all support activities and resolutions in our ticketing system
- Collaborate with team members to continuously improve processes and procedures
- Participate in on-call rotation for off-hours support as needed
- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients
Requirements:
- Associate degree or higher in a related field
- Minimum of 2 year of experience in help desk support
- Proficiency in Microsoft Windows operating systems
- Experience with Active Directory and Citrix
- Familiarity with Microsoft Office applications
- Available for off-hours support on a rotating basis
- Knowledge of Microsoft Azure is a plus
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong problem-solving and troubleshooting skills