IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing ...
IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
... Tech University students Summary We are looking for a qualified Help Desk Technician to provide ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...
... Tech University students Summary We are looking for a qualified Help Desk Technician to provide ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...
IT Help Desk
$18/hr
The IT Help Desk role provides Level 1 technical assistance across hardware, software, telecommunications, mobile devices, business systems, and remote access tools. This position offers the ...
New
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IT Help Desk
$18/hr
The IT Help Desk role provides Level 1 technical assistance across hardware, software, telecommunications, mobile devices, business systems, and remote access tools. This position offers the ...
New
IT Help Desk - Part-Time
Ruston, LA · On-site
... Tech University students Summary We are looking for a qualified Help Desk Technician to provide ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...
IT Help Desk - Part-Time
Ruston, LA · On-site
... Tech University students Summary We are looking for a qualified Help Desk Technician to provide ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Sylacauga, AL · On-site
Conducts research and self-directed study on local Area Network technologies. Qualifications for ... Previous IT Help Desk experience preferred.
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IT Help Desk Technician
Sylacauga, AL · On-site
Conducts research and self-directed study on local Area Network technologies. Qualifications for ... Previous IT Help Desk experience preferred.
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
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IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
Orlando, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
Orlando, FL · On-site
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Technician
Sylacauga, AL · On-site
Conducts research and self-directed study on local Area Network technologies. Qualifications for ... Previous IT Help Desk experience preferred. Employment Type: FULL_TIME
IT Help Desk Technician
Sylacauga, AL · On-site
Conducts research and self-directed study on local Area Network technologies. Qualifications for ... Previous IT Help Desk experience preferred. Employment Type: FULL_TIME
IT Help Desk
Woodway, TX · On-site
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
New
IT Help Desk
Woodway, TX · On-site
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
New
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
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IT Help Desk Technician
West Palm Beach, FL · On-site
$24 - $28/hr
Position: IT Help Desk Technician Reports to: IT Manager / Director of IT Location: West Palm Beach, FL (on-site) at 1700 Palm Beach Lakes Blvd, Ste 900, West Palm Beach, FL 33401 Status: Full-time, ...
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IT Help Desk Technician
West Palm Beach, FL · On-site
$24 - $28/hr
Position: IT Help Desk Technician Reports to: IT Manager / Director of IT Location: West Palm Beach, FL (on-site) at 1700 Palm Beach Lakes Blvd, Ste 900, West Palm Beach, FL 33401 Status: Full-time, ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk Technician
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
IT Help Desk Technician
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
IT Help Desk
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk Technician
Indianapolis, IN · On-site
The IT Help Desk Technician position will be located at the corporate office in Indianapolis, IN. About the Role: Magnolia Health Systems is seeking an IT Help Desk Technician to- * Provide first ...
IT Help Desk Technician
Indianapolis, IN · On-site
The IT Help Desk Technician position will be located at the corporate office in Indianapolis, IN. About the Role: Magnolia Health Systems is seeking an IT Help Desk Technician to- * Provide first ...
Director Amazon It Help Desk information
See salary details
$39K - $47.8K
6% of jobs
$47.8K - $56.5K
7% of jobs
$56.5K - $65.3K
11% of jobs
$66K is the 25th percentile. Wages below this are outliers.
$65.3K - $74.1K
11% of jobs
The median wage is $82.6K / yr.
$74.1K - $82.9K
16% of jobs
$82.9K - $91.6K
14% of jobs
$91.6K - $100.4K
8% of jobs
$102.2K is the 75th percentile. Wages above this are outliers.
$100.4K - $109.2K
12% of jobs
$109.2K - $118K
6% of jobs
$118K - $126.7K
6% of jobs
$126.7K - $135.5K
3% of jobs
$39K
$86.7K
$135.5K
How much do director amazon it help desk jobs pay per year?
As of Jun 17, 2026, the average yearly pay for director amazon it help desk in the United States is $86,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $106,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Director, Amazon IT Help Desk, and why are they important?
To thrive as a Director, Amazon IT Help Desk, you need extensive experience in IT support management, a strong understanding of IT infrastructure, and typically a bachelor's or master's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, cloud platforms such as AWS, and relevant certifications (e.g., ITIL, AWS Certified Solutions Architect) are highly valuable. Exceptional leadership, problem-solving, and communication skills distinguish top performers in this role, enabling them to lead large teams and manage complex technical challenges. These skills ensure efficient IT operations, high service levels, and alignment with Amazon's fast-paced, customer-focused environment.
What does a Director of Amazon IT Help Desk do?
A Director of Amazon IT Help Desk oversees the strategic and operational management of the IT support teams that assist Amazon employees and systems. They are responsible for ensuring high-quality technical support, managing teams of IT professionals, implementing best practices, and aligning IT help desk operations with Amazon’s business objectives. This role often involves optimizing support processes, managing budgets, and collaborating with other departments to address technical issues efficiently. The Director also plays a key role in driving innovation and improving the overall user experience for Amazon employees.
What are some of the key challenges faced by a Director of Amazon IT Help Desk, and how can they be effectively addressed?
A Director of Amazon IT Help Desk often encounters challenges such as managing a large, distributed team, ensuring high-quality service across multiple time zones, and keeping up with rapidly evolving technologies. Effective communication, strong leadership, and a focus on continuous training are crucial for navigating these challenges. Implementing robust performance metrics and leveraging automation tools can also improve efficiency and maintain service excellence. Additionally, fostering a collaborative culture with other IT departments and business units helps in proactively addressing issues and supporting organizational goals.
What cities are hiring for Director Amazon It Help Desk jobs? Cities with the most Director Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
What states have the most Director Amazon It Help Desk jobs? States with the most job openings for Director Amazon It Help Desk jobs include:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 27 days ago
Job description
IT Help Desk
We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing technical issues. You will be responsible for diagnosing, troubleshooting, and resolving hardware, software, and network problems to ensure minimal disruption to daily business operations.
The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional technical support.
Key ResponsibilitiesTechnical Support: Provide first-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and chat.
Issue Resolution: Troubleshoot, diagnose, and resolve technical problems including password resets, network connectivity issues, software installation errors, and hardware malfunctions.
Ticket Management: Log, track, and document all help desk requests and resolutions within the ticketing system; escalate complex issues to Tier 2 or Tier 3 support when necessary.
Onboarding & Offboarding: Set up, configure, and deploy workstations, laptops, peripheral devices, and accounts for new hires; securely wipe and reclaim assets during offboarding.
System Maintenance: Maintain accurate inventory records of all company hardware, software licenses, and access permissions.
User Documentation: Create and update user-facing documentation, quick-start guides, and internal FAQs to promote user self-service.
Qualifications & SkillsExperience: 1–3 years of experience in an IT help desk, technical support, or customer service role.
Education: Associate degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Operating Systems: Proficient with Windows 10/11 and macOS environments.
Software Knowledge: Experience supporting Microsoft 365 applications (Word, Excel, Outlook, Teams), identity management tools, and standard business software.
Core Competencies:
Strong troubleshooting skills and a methodical approach to problem-solving.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to multi-task and prioritize workload effectively in a fast-paced environment.
Preferred QualificationsProfessional certifications such as CompTIA A+, Network+, Google IT Support Professional, or Microsoft Certified: Modern Desktop Administrator.
Familiarity with remote management tools and modern Applicant Tracking Systems or HRIS/IT ticketing workflows.
What We OfferCompetitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) matching and retirement planning.
Generous Paid Time Off (PTO) and paid holidays.
Opportunities for professional development, certifications, and career advancement.