Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
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Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Rochester, NY · On-site
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Rochester, NY · On-site
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Texas City, TX · On-site
$60K - $75K/yr
IT Help Desk Analyst (1 2 Years Experience) Company: Aaratech Inc. Experience: 1 2 Years Employment Type: Full-Time Compensation: $60,000 $75,000 per year About the Role Aaratech Inc. is seeking a ...
New
Texas City, TX · On-site
$60K - $75K/yr
IT Help Desk Analyst (1 2 Years Experience) Company: Aaratech Inc. Experience: 1 2 Years Employment Type: Full-Time Compensation: $60,000 $75,000 per year About the Role Aaratech Inc. is seeking a ...
New
Job title: IT Help Desk Manager Location: On Site - Mobile, AL Duration: Full-Time Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL. Position: IT Help Desk ...
Job title: IT Help Desk Manager Location: On Site - Mobile, AL Duration: Full-Time Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL. Position: IT Help Desk ...
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
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Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
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Billings, MT · On-site
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
Nashville, TN · On-site
The IT Help Desk Technician is responsible for providing great customer service and timely response levels of IT help desk support for all retail locations and the corporate office. Responsibilities ...
New
Nashville, TN · On-site
The IT Help Desk Technician is responsible for providing great customer service and timely response levels of IT help desk support for all retail locations and the corporate office. Responsibilities ...
New
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
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Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Quick apply
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
Tomball, TX · On-site
$22 - $25/hr
... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
To thrive as an Amazon IT Help Desk professional, you need strong troubleshooting abilities, a solid grasp of computer hardware and software, and at least a bachelor’s degree in IT, Computer Science, or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop software, Active Directory, and relevant certifications (such as CompTIA A+, Microsoft, or AWS Certified Cloud Practitioner) is highly valuable. Excellent communication, patience, and multitasking skills help you resolve employee technical issues efficiently and foster positive working relationships. These competencies are crucial for ensuring seamless IT support, minimizing downtime, and maintaining workflows in a high-paced, technology-driven environment.
Amazon IT Help Desk team members often encounter the challenge of quickly diagnosing and resolving a wide range of technical issues under tight time constraints. You may need to juggle multiple support tickets simultaneously, prioritize urgent requests, and assist employees at various technical skill levels. The fast-paced environment requires adaptability and continuous learning, especially as Amazon frequently updates its systems and technologies. However, working through these challenges also offers the opportunity to build valuable technical expertise and develop your problem-solving skills for future career growth in IT.
An Amazon IT Help Desk job involves providing technical support to employees by troubleshooting hardware, software, and network issues. Responsibilities include resolving tickets, assisting with system setup, and ensuring smooth daily operations. IT Help Desk professionals at Amazon work in fast-paced environments, prioritizing critical issues while maintaining high service levels. Strong problem-solving skills and knowledge of IT systems are essential for success in this role.
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Why Us?
Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
We have supported our troops throughout the years and love working with veterans.
IT Help Desk Technician
Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.
Skills and Qualifications
· Candidates should have previous experience working in Help Desk Support or IT Support.
· The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges
· Have the ability to handle multiple projects simultaneously and under tight deadlines
· Strong communications skills to effectively communicate technical information to non-technical customers
· Experience in troubleshooting technical issues within telecommunications networks preferred
· Vendor Management skills
· Experience with ticketing systems
· Must be able to work in a fast paced environment with minimal supervision
· Must have outstanding customer service and teamwork skills
· Excellent written and verbal communications skills required
· Strong analytical ability
· After hours / On Call support is required
Salary
Career Level Required
Experienced (Non-Manager)
Experience Required
1 to 2 Years
Education Required
College preferred or High School
Job Type
Employee
Job Status
Full Time
Work Remotely
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
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