Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
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IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Orlando, FL · On-site
The IT Help Desk will provide technical assistance and support related to computer systems, hardware, software, and internet issues. They will respond to queries, run diagnostic programs, isolate ...
IT Help Desk
Orlando, FL · On-site
The IT Help Desk will provide technical assistance and support related to computer systems, hardware, software, and internet issues. They will respond to queries, run diagnostic programs, isolate ...
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Job Title: IT Help Desk Technician Location: On-Site Position Summary: We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization ...
Job Title: IT Help Desk Technician Location: On-Site Position Summary: We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Tampa, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Technician
Jacksonville, FL · On-site
$37K - $50K/yr
IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best.
IT Help Desk Tech
Shelton, CT · On-site
Job Title: IT Help Desk Technician/ Lead Department: Information Technology Reports To: IT Manager Location: Shelton, CT Position Summary: The IT Help Desk Technician provides first-level technical ...
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IT Help Desk Tech
Shelton, CT · On-site
Job Title: IT Help Desk Technician/ Lead Department: Information Technology Reports To: IT Manager Location: Shelton, CT Position Summary: The IT Help Desk Technician provides first-level technical ...
IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
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IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk Analyst
Baton Rouge, LA · On-site
$18 - $20/hr
IT Tech Needed in the Baton Rouge Area!! Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true ...
New
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IT Help Desk Analyst
Baton Rouge, LA · On-site
$18 - $20/hr
IT Tech Needed in the Baton Rouge Area!! Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true ...
New
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...
IT Help Desk
Woodway, TX · On-site
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
IT Help Desk
Woodway, TX · On-site
Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
Quick apply
IT Help Desk Technician
$37K - $50K/yr
Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...
IT Help Desk Technician
Acworth, GA · On-site +1
Tekman Software Solutions, Inc is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. This role is central to ensuring our organization's IT infrastructure runs smoothly ...
IT Help Desk Technician
Acworth, GA · On-site +1
Tekman Software Solutions, Inc is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. This role is central to ensuring our organization's IT infrastructure runs smoothly ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...
IT Help Desk Engineer
Austin, TX · On-site
They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...
IT Help Desk Technician
$23K - $78K/yr
Tekman Software Solutions, Inc is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. This role is central to ensuring our organization's IT infrastructure runs smoothly ...
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IT Help Desk Technician
$23K - $78K/yr
Tekman Software Solutions, Inc is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. This role is central to ensuring our organization's IT infrastructure runs smoothly ...
Amazon It Help Desk information
See salary details
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
How much do amazon it help desk jobs pay per year?
As of Jul 22, 2026, the average yearly pay for amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Amazon It Help Desk position, and why are they important?
To thrive as an Amazon IT Help Desk professional, you need strong troubleshooting abilities, a solid grasp of computer hardware and software, and at least a bachelor’s degree in IT, Computer Science, or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop software, Active Directory, and relevant certifications (such as CompTIA A+, Microsoft, or AWS Certified Cloud Practitioner) is highly valuable. Excellent communication, patience, and multitasking skills help you resolve employee technical issues efficiently and foster positive working relationships. These competencies are crucial for ensuring seamless IT support, minimizing downtime, and maintaining workflows in a high-paced, technology-driven environment.
What are some typical challenges faced by Amazon IT Help Desk team members?
Amazon IT Help Desk team members often encounter the challenge of quickly diagnosing and resolving a wide range of technical issues under tight time constraints. You may need to juggle multiple support tickets simultaneously, prioritize urgent requests, and assist employees at various technical skill levels. The fast-paced environment requires adaptability and continuous learning, especially as Amazon frequently updates its systems and technologies. However, working through these challenges also offers the opportunity to build valuable technical expertise and develop your problem-solving skills for future career growth in IT.
What is an Amazon IT Help Desk job?
An Amazon IT Help Desk job involves providing technical support to employees by troubleshooting hardware, software, and network issues. Responsibilities include resolving tickets, assisting with system setup, and ensuring smooth daily operations. IT Help Desk professionals at Amazon work in fast-paced environments, prioritizing critical issues while maintaining high service levels. Strong problem-solving skills and knowledge of IT systems are essential for success in this role.
More about Amazon It Help Desk jobs
What cities are hiring for Amazon It Help Desk jobs? Cities with the most Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
What states have the most Amazon It Help Desk jobs? States with the most job openings for Amazon It Help Desk jobs include:
What job categories do people searching Amazon It Help Desk jobs look for? The top searched job categories for Amazon It Help Desk jobs are:
Full-time
Posted 8 days ago
Job description
Job description
Job Title: Contract IT Help Desk
Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided
required
- Associate degree or higher
- Help Desk Support (2+ years)
- Microsoft Windows (2+ years)
- Active Directory (1+ years)
- Citrix (1+ years)
- 2+ years of experience in ANY of the following:
- Microsoft Office
- Microsoft Azure
Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.
Key Responsibilities:
- Provide first-level technical support and troubleshooting for IT-related issues
- Respond to incoming calls, emails, and tickets in a timely and professional manner
- Identify, diagnose, and resolve technical problems for clients
- Escalate complex issues to the appropriate teams for further resolution
- Document all support activities and resolutions in our ticketing system
- Collaborate with team members to continuously improve processes and procedures
- Participate in on-call rotation for off-hours support as needed
- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients
Requirements:
- Associate degree or higher in a related field
- Minimum of 2 year of experience in help desk support
- Proficiency in Microsoft Windows operating systems
- Experience with Active Directory and Citrix
- Familiarity with Microsoft Office applications
- Available for off-hours support on a rotating basis
- Knowledge of Microsoft Azure is a plus
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong problem-solving and troubleshooting skills