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Amazon It Help Desk Jobs (NOW HIRING)

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date: Early July Duration: Contract to Hire Compensation Range: $35-44/hr W2 Benefits: Eligible for Health ...

Apply for our IT Help Desk Associate position today! As a Help Desk Associate you will provide first-level support to inquiries made to the IT Help Desk, troubleshoot and repair computer systems and ...

Apply for our IT Help Desk Associate position today! As a Help Desk Associate you will provide first-level support to inquiries made to the IT Help Desk, troubleshoot and repair computer systems and ...

A.S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge * Ability to work in ...

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 Position Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready ...

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

A.S. in Information Technologies or 4 years of Help Desk experience. * Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge * Ability to work in ...

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting ...

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Magna, UT · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: Oversee daily end user system ...

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Amazon It Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do amazon it help desk jobs pay per year?

As of Jul 2, 2026, the average yearly pay for amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon It Help Desk position, and why are they important?

To thrive as an Amazon IT Help Desk professional, you need strong troubleshooting abilities, a solid grasp of computer hardware and software, and at least a bachelor’s degree in IT, Computer Science, or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop software, Active Directory, and relevant certifications (such as CompTIA A+, Microsoft, or AWS Certified Cloud Practitioner) is highly valuable. Excellent communication, patience, and multitasking skills help you resolve employee technical issues efficiently and foster positive working relationships. These competencies are crucial for ensuring seamless IT support, minimizing downtime, and maintaining workflows in a high-paced, technology-driven environment.

What are some typical challenges faced by Amazon IT Help Desk team members?

Amazon IT Help Desk team members often encounter the challenge of quickly diagnosing and resolving a wide range of technical issues under tight time constraints. You may need to juggle multiple support tickets simultaneously, prioritize urgent requests, and assist employees at various technical skill levels. The fast-paced environment requires adaptability and continuous learning, especially as Amazon frequently updates its systems and technologies. However, working through these challenges also offers the opportunity to build valuable technical expertise and develop your problem-solving skills for future career growth in IT.

What is an Amazon IT Help Desk job?

An Amazon IT Help Desk job involves providing technical support to employees by troubleshooting hardware, software, and network issues. Responsibilities include resolving tickets, assisting with system setup, and ensuring smooth daily operations. IT Help Desk professionals at Amazon work in fast-paced environments, prioritizing critical issues while maintaining high service levels. Strong problem-solving skills and knowledge of IT systems are essential for success in this role.

What cities are hiring for Amazon It Help Desk jobs? Cities with the most Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
What states have the most Amazon It Help Desk jobs? States with the most job openings for Amazon It Help Desk jobs include:
Infographic showing various Amazon It Help Desk job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.
IT Help Desk Technician

IT Help Desk Technician

Sletten Construction Companies

Las Vegas, NV • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Sletten Construction is looking for an IT Help Desk Technician to support our Las Vegas office. The IT
Help Desk Technician will report to the System Administrator and the Division Manager and will assist in
daily information technology duties. This position requires a strong attention to detail with excellent
communication skills.
Duties and Responsibilities
  • Accepting, reviewing and acting on help desk tickets
  • Providing an in-person or remote technical support through email, phone and web-based platforms
  • Pinpointing technical issues based on reported systems and diagnostic reports
  • Using remote-control software to actively repair user issues
  • Performing basic account management tasks, such as resetting passwords and adjusting key settings
  • Training new employees or users on new software or repair processes
  • Assisting with routine tasks, such as inventory management
  • Creating and maintaining work logs that document user interactions for all projects
  • Assisting with new software and hardware launching and implementation
  • All other tasks or projects assigned
Qualifications
  • Technical proficiency in basic computer skills, popular operating systems and employer-specific hardware and software
  • Understanding of network administration, including protocols and IP addressing
  • Knowledge of software installation and configuration processes
  • Ability to troubleshoot quickly
  • Strong written and verbal communication skills
  • Ability to simplify technical language into easy-to-understand phrasing
  • Patience and empathy when helping users
  • Excellent time management and organizational skills
Additional Information
  • Work location is in Las Vegas, NV
  • Office environment requires sitting and standing