ZipRecruiter

Log In

1

Freelance Help Desk Tier 2 Jobs (NOW HIRING)

The Hiller Companies

Help Desk Technician, Tier II

Concord, NC · On-site

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

New

Robert Half

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

Help Desk Tier I On Site | Austin, TX | Contract We are looking for a Help Desk professional to provide dependable technical support for a growing client in Austin, Texas. This long-term contract ...

New

OBXtek

Help Desk Tier II/ Public Trust

Washington, DC · On-site

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

CACI International, Inc.

Help Desk Tier I

National Harbor, MD · On-site

$59K - $122K/yr

  • Medical

  • Retirement

  • PTO

Help Desk Tier I Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None

New

OBXtek

Help Desk Tier II/ Public Trust

Washington, DC

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

next page

Showing results 1-20

All JobsHelp Desk Tier 2 JobsFreelance Help Desk Tier 2 Jobs

Freelance Help Desk Tier 2 information

See salary details

$12

$23

$33

How much do freelance help desk tier 2 jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for freelance help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
More about Freelance Help Desk Tier 2 jobs

What cities are hiring for Freelance Help Desk Tier 2 jobs?

Cities with the most Freelance Help Desk Tier 2 job openings:

What are the most commonly searched types of Help Desk Tier 2 jobs?

The most popular types of Help Desk Tier 2 jobs are:

What states have the most Freelance Help Desk Tier 2 jobs?

States with the most job openings for Freelance Help Desk Tier 2 jobs include:

What job categories do people searching Freelance Help Desk Tier 2 jobs look for?

The top searched job categories for Freelance Help Desk Tier 2 jobs are:

Freelance Help Desk Tier 2 jobs near you
Infographic showing various Freelance Help Desk Tier 2 job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Tier II Administrator

Geospatial And Cloud Analytics Inc

Quantico, VA • On-site

$49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator, filling a variety of shifts covering 24x7, to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. The Tier II admins cover three eight-hour shifts throughout the day and utilize problem-solving skills to diagnose, identify, isolate, and analyze issues, drawing on historical database records. They route calls to specialized support teams, maintain and update records and tracking databases, alert management to recurring problems, and collaborate with system administrators and developers to ensure timely resolution of services and incidents. Providing exceptional customer service across all organizational levels is a key aspect of this position.
Required Skills:
  • DoD 8570 - IAT Level I, Security+ CE
  • Demonstrated 3-5 years of progressive Information Technology (IT) experience in helpdesk support or similar IT field
  • Experience with software and hardware resolution to include more advanced service solutions than Tier I end user support 
  • Top Secret clearance
  • High school Diploma
  • Shifts needed for coverage: 0600-1400, 1400-2000, 2000-0600
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
  • Competitive Compensation
  • Paid Time off includes 10 federal holidays and 15 additional days.
  • Bereavement Leave
  • Parental Leave
  • PTO Cash out
  • Company Paid STD and LTD
  • Life and AD&D Insurance
  • 70% employer paid Medical, Prescription, Dental, and Vision Coverage
  • 401k Savings and company match
  • Employee referral program

At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.