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Commission Help Desk Tier 2 Jobs (NOW HIRING)

KeenLogic

Tier II Help Desk

Washington, DC · On-site

$22.50 - $30.50/hr

Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential ...

KeenLogic

Tier II Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential ...

LMI

Tier 2 Help Desk Technician - Clearance Required

$85K - $120K/yr

Overview LMI is seeking a skilled ATIS Help Desk Technician to provide Tier 2 and Tier 3 technical support for applications within the Army Training Information System (ATIS). This role is ideal for ...

New

LMI

$85K - $120K/yr

Overview LMI is seeking a skilled ATIS Help Desk Technician to provide Tier 2 and Tier 3 technical support for applications within the Army Training Information System (ATIS). This role is ideal for ...

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position ...

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position ...

OBXtek

Help Desk Tier II/ Public Trust

Washington, DC · On-site

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

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All JobsHelp Desk Tier 2 JobsCommission Help Desk Tier 2 Jobs

Commission Help Desk Tier 2 information

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$23

$33

How much do commission help desk tier 2 jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for commission help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Commission Help Desk Tier 2 vs Commission Analyst?

AspectCommission Help Desk Tier 2Commission Analyst
CredentialsBasic customer service and technical support skills, sometimes with industry-specific certificationsAnalytical skills, proficiency in spreadsheets, and industry-specific knowledge, often with a degree or certification
Work EnvironmentSupport center or help desk setting, primarily customer service focusedOffice environment, focusing on data analysis and commission calculations
Employer & Industry UsageUsed by companies with commission-based sales teams, in retail, insurance, or financeUsed by sales organizations, finance departments, and compensation teams

The Commission Help Desk Tier 2 primarily handles technical support and customer inquiries related to commissions, while the Commission Analyst focuses on analyzing commission data, ensuring accuracy, and developing compensation strategies. Both roles require industry knowledge but differ in their core responsibilities and skill sets.

What cities are hiring for Commission Help Desk Tier 2 jobs? Cities with the most Commission Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
Commission Help Desk Tier 2 jobs near you

Help Desk Tier II Administrator

Geospatial And Cloud Analytics Inc

Quantico, VA • On-site

$49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator, filling a variety of shifts covering 24x7, to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. The Tier II admins cover three eight-hour shifts throughout the day and utilize problem-solving skills to diagnose, identify, isolate, and analyze issues, drawing on historical database records. They route calls to specialized support teams, maintain and update records and tracking databases, alert management to recurring problems, and collaborate with system administrators and developers to ensure timely resolution of services and incidents. Providing exceptional customer service across all organizational levels is a key aspect of this position.
Required Skills:
  • DoD 8570 - IAT Level I, Security+ CE
  • Demonstrated 3-5 years of progressive Information Technology (IT) experience in helpdesk support or similar IT field
  • Experience with software and hardware resolution to include more advanced service solutions than Tier I end user support 
  • Top Secret clearance
  • High school Diploma
  • Shifts needed for coverage: 0600-1400, 1400-2000, 2000-0600
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
  • Competitive Compensation
  • Paid Time off includes 10 federal holidays and 15 additional days.
  • Bereavement Leave
  • Parental Leave
  • PTO Cash out
  • Company Paid STD and LTD
  • Life and AD&D Insurance
  • 70% employer paid Medical, Prescription, Dental, and Vision Coverage
  • 401k Savings and company match
  • Employee referral program

At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.