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Commission Help Desk Tier 2 Jobs (NOW HIRING)

OBXtek

Help Desk Tier II/ Public Trust

Washington, DC · On-site

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

Sharp Solutions Inc

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and end user requests.

Sharp Solutions Inc

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...

Advanced Business Innovations

Be Seen First

SUPPORT DESK - Tier II Technician

Santa Clarita, CA · On-site

$30 - $33/hr

Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

Advanced Business Innovations

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SUPPORT DESK - Tier II Technician

Los Angeles, CA · On-site

$30 - $33/hr

Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

Sharp Solutions Inc

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...

Vyon Technology

Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

We are seeking a Tier 2 Help Desk Technician to join our in-office support team. This position is ideal for an experienced IT professional who enjoys troubleshooting complex technical issues ...

Advanced Business Innovations

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SUPPORT DESK - Tier II Technician

Canoga Park, CA · On-site

$30 - $33/hr

Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other requests on to Tier 3 technicians. Employees will be expected to remotely interact with clients daily ...

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All JobsHelp Desk Tier 2 JobsCommission Help Desk Tier 2 Jobs

Commission Help Desk Tier 2 information

See salary details

$12

$23

$33

How much do commission help desk tier 2 jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Commission Help Desk Tier 2 vs Commission Analyst?

AspectCommission Help Desk Tier 2Commission Analyst
CredentialsBasic customer service and technical support skills, sometimes with industry-specific certificationsAnalytical skills, proficiency in spreadsheets, and industry-specific knowledge, often with a degree or certification
Work EnvironmentSupport center or help desk setting, primarily customer service focusedOffice environment, focusing on data analysis and commission calculations
Employer & Industry UsageUsed by companies with commission-based sales teams, in retail, insurance, or financeUsed by sales organizations, finance departments, and compensation teams

The Commission Help Desk Tier 2 primarily handles technical support and customer inquiries related to commissions, while the Commission Analyst focuses on analyzing commission data, ensuring accuracy, and developing compensation strategies. Both roles require industry knowledge but differ in their core responsibilities and skill sets.

What cities are hiring for Commission Help Desk Tier 2 jobs? Cities with the most Commission Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
Commission Help Desk Tier 2 jobs near you

Help Desk Tier II/ Public Trust

OBXtek

Washington, DC • On-site

$22.75 - $30.50/hr

Full-time

Re-posted 12 days ago

Job description

Company Description

OBXtek Inc.

Job Description

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on-site customers on a variety of issues involving Windows XP through Windows 7 and Microsoft Office 2003 and 2010 to include Visio, Project, Access, Microsoft Exchange, and SharePoint. Provide hardware support to desktop computers laptops, printers, tablets, cell phones and associated peripherals such as scanners, and video teleconferencing equipment. Interact with on-site personnel such as network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Provide recommendations for modifications to systems and applications to reduce user problems.

Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role in resolving customer desktop, laptop, printer, and related software problems.

Mentor/train lower- level Contractor personnel to resolve end user problems.  

Provide LAN/WAN system tape backups

Provide services in the development of local Integrated Campus Support procedures

Provide services with the development and training for OI&T staff

Research new product availability as directed by the OI&T Project Manager

Act as liaison between OI&T and vendor to resolve related warranty problems

Travel as approved by OI&T Project Manager to provide services on special projects and provide

backup for other sites

Provide services in developing required project status reports to be submitted OI&T management

Participate in weekly project conference calls

Qualifications

Must have a minimum of three years experience in desktop and server technologies and has passed at least two IT Certified Exams in Windows XP or Windows 2003, 2008, 2010.

Shall have experience with Windows OS, Microsoft Office Professional Suite, and Microsoft Exchange.

Understand client/server relationship, mainframe and peripheral equipment associated with complete system integration.

Develops, plans, and performs/supervises assignments of substantial variety and complexity.

Technicians require knowledge of written and oral communication skills.

Understands Microsoft technology relationships with Novell/Banyan Vines/DEC environments.

Applies knowledge to support customer, management, and technical and budget requirements

Additional Information
All your information will be kept confidential according to EEO guidelines.

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