Alexandria, VA · On-site
$35 - $43/hr
Experienced Tier II Helpdesk Specialist (Tier II Helpdesk Specialist) 3 - 5 plus years of professional Help Desk Tier II experience required * 3- 5 5 plus years of Active Directory experience ...
Alexandria, VA · On-site
$35 - $43/hr
Experienced Tier II Helpdesk Specialist (Tier II Helpdesk Specialist) 3 - 5 plus years of professional Help Desk Tier II experience required * 3- 5 5 plus years of Active Directory experience ...
Mclean, VA · On-site
$35 - $43/hr
Active Secret Clearance required Experienced Tier II Helpdesk Specialist (Tier II Helpdesk Specialist) 3 - 5 plus years of professional Help Desk Tier II experience required 3- 5 5 plus years of ...
Mclean, VA · On-site
$35 - $43/hr
Active Secret Clearance required Experienced Tier II Helpdesk Specialist (Tier II Helpdesk Specialist) 3 - 5 plus years of professional Help Desk Tier II experience required 3- 5 5 plus years of ...
As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving ...
As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving ...
Quantico, VA · On-site
$49K/yr
As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving ...
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Quantico, VA · On-site
$49K/yr
As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving ...
Sandy, UT · On-site
$27.50 - $33/hr
We are looking for a Help Desk Tier II Support specialist to support our client in Sandy, Utah in a contract capacity with the potential to become permanent. This role is ideal for someone who enjoys ...
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Sandy, UT · On-site
$27.50 - $33/hr
We are looking for a Help Desk Tier II Support specialist to support our client in Sandy, Utah in a contract capacity with the potential to become permanent. This role is ideal for someone who enjoys ...
Quantico, VA · On-site
$21.50 - $29/hr
Help Desk Tier II&III Quantico, VA MUST: Active Top Secret clearance is required 3 - 5 years of Help Desk Tier II experience 3 - 5 years of installing, maintaining, repairing desktop operating ...
Quantico, VA · On-site
$21.50 - $29/hr
Help Desk Tier II&III Quantico, VA MUST: Active Top Secret clearance is required 3 - 5 years of Help Desk Tier II experience 3 - 5 years of installing, maintaining, repairing desktop operating ...
Triangle, VA · On-site
$21 - $28.50/hr
Help Desk Tier II&III Quantico, VA MUST: Active Top Secret clearance is required 3 - 5 years of Help Desk Tier II experience 3 - 5 years of installing, maintaining, repairing desktop operating ...
Triangle, VA · On-site
$21 - $28.50/hr
Help Desk Tier II&III Quantico, VA MUST: Active Top Secret clearance is required 3 - 5 years of Help Desk Tier II experience 3 - 5 years of installing, maintaining, repairing desktop operating ...
Falls Church, VA · On-site
$60K/yr
Help Desk Tier II Falls Church, VA Pay From: $60,000 per year MUST: * Experienced Tier II Help Desk professional * Active DoD Secret or Level 3 Public Trust * 4+ years of professional experience ...
Falls Church, VA · On-site
$60K/yr
Help Desk Tier II Falls Church, VA Pay From: $60,000 per year MUST: * Experienced Tier II Help Desk professional * Active DoD Secret or Level 3 Public Trust * 4+ years of professional experience ...
Richmond, VA · On-site
$19.75 - $26.75/hr
Tier 2 - Help Desk Responsibilities: * Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting. * Ability ...
Richmond, VA · On-site
$19.75 - $26.75/hr
Tier 2 - Help Desk Responsibilities: * Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting. * Ability ...
Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas ...
Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas ...
Sandy, UT · On-site
Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas ...
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Sandy, UT · On-site
Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas ...
Sandy, UT · On-site
Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas ...
Sandy, UT · On-site
Job Title: IT Help Desk Tier 2 Technician Department: Information Technology Reports to: IT Director Cementation Americas GENERAL PURPOSE OF THIS JOB Reporting to the IT Director Cementation Americas ...
Richmond, VA · On-site
$19.50 - $26.50/hr
Tier 2 - Help Desk Responsibilities: Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting. Ability to ...
Richmond, VA · On-site
$19.50 - $26.50/hr
Tier 2 - Help Desk Responsibilities: Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting. Ability to ...
Reston, VA · On-site
$66K - $106K/yr
This SME will engage in customer tickets forwarded through DISA's ticket system from Tier II, and ... Help Desk/Customer Service Background * Experience with Security Center, Nessus scanner, Nessus ...
Reston, VA · On-site
$66K - $106K/yr
This SME will engage in customer tickets forwarded through DISA's ticket system from Tier II, and ... Help Desk/Customer Service Background * Experience with Security Center, Nessus scanner, Nessus ...
Herndon, VA · On-site
$66K - $106K/yr
This SME will engage in customer tickets forwarded through DISA's ticket system from Tier II, and ... Help Desk/Customer Service Background * Experience with Security Center, Nessus scanner, Nessus ...
Herndon, VA · On-site
$66K - $106K/yr
This SME will engage in customer tickets forwarded through DISA's ticket system from Tier II, and ... Help Desk/Customer Service Background * Experience with Security Center, Nessus scanner, Nessus ...
Washington, DC · On-site
$23.25 - $31.75/hr
As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer ...
Washington, DC · On-site
$23.25 - $31.75/hr
As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer ...
Washington, DC · On-site
$23.25 - $31.75/hr
Description As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality ...
Washington, DC · On-site
$23.25 - $31.75/hr
Description As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality ...
Washington, DC · On-site
$23.25 - $31.75/hr
As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer ...
Washington, DC · On-site
$23.25 - $31.75/hr
As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer ...
Huntsville, AL · On-site
$19.75 - $26.75/hr
The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through ...
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Huntsville, AL · On-site
$19.75 - $26.75/hr
The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
PennDOT - (Tier 1 Help Desk) Location : Harrisburg, PA Duration: Long Term Client : State of PA ... No Tier 2 work will be performed. Is this understood? The hiring manager would prefer candidates ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
PennDOT - (Tier 1 Help Desk) Location : Harrisburg, PA Duration: Long Term Client : State of PA ... No Tier 2 work will be performed. Is this understood? The hiring manager would prefer candidates ...
$9.38 - $10.86
1% of jobs
$10.86 - $12.35
3% of jobs
$12.35 - $13.83
3% of jobs
$14.74 is the 25th percentile. Wages below this are outliers.
$13.83 - $15.32
29% of jobs
The median wage is $16.46 / hr.
$15.32 - $16.81
18% of jobs
$16.81 - $18.29
13% of jobs
$19.09 is the 75th percentile. Wages above this are outliers.
$18.29 - $19.78
15% of jobs
$19.78 - $21.26
7% of jobs
$21.26 - $22.75
5% of jobs
$22.75 - $24.24
3% of jobs
$24.24 - $25.72
2% of jobs
$9
$17
$25
| Aspect | Internship Help Desk Tier 2 | Help Desk Tier 2 |
|---|---|---|
| Credentials | Typically pursuing or recent graduates, some certifications preferred | Usually requires certifications like CompTIA A+ or Network+ |
| Work Environment | Internship setting, training-focused, entry-level | Full-time, professional support environment |
| Employer & Industry | Internship programs in IT companies or departments | Established IT support teams across various industries |
| Search & Comparison Intent | Learning, entry-level support roles, career exploration | Technical support, troubleshooting, escalation handling |
Internship Help Desk Tier 2 positions are designed for students or recent graduates gaining practical experience, often with training provided. Help Desk Tier 2 roles are more advanced, requiring some experience and certifications, focusing on resolving complex technical issues in a professional setting. The main difference lies in experience level, responsibilities, and career stage.
$35 - $43/hr
Other
This job post has expired today. Applications are no longer accepted.
Alexandria, VA Pay From: $35.00/hr - $43.00/hr 10:00AM – 10:00PM (2 days on, 3 days off (with 2 weeks notice on shift sched))
MUST:
DUTIES:
Provide Tier II operations center support for security and IT applications including video management systems, access control systems, SNMP devices, and PSIM platforms. Troubleshoot and resolve escalated technical issues from Tier I support. Review work orders and validate troubleshooting steps completed by Tier I technicians. Perform software repair, diagnostic testing, and system analysis. Utilize remote desktop tools to access and resolve user issues. Research and develop solutions for new or unknown technical problems. Collaborate with Tier III support and development teams to analyze system code and data. Ensure timely resolution of issues while maintaining high customer service standards. Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. #INDPRO
