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Internship Help Desk Tier 2 Jobs (NOW HIRING)

CFS

IT Help Desk Tier 1-2

Romeoville, IL

$45K - $55K/yr

IT Help Desk Tier 1-2 l No Sponsorship Available IT Help Desk Tier 1-2 Job Details: Compensation: $45,000 - $55,000 Work Environment: Onsite (5 Days) Office Location: Romeoville, IL IT Help Desk Tier ...

OneGlobe LLC

Help Desk Analyst - Tier II

Washington, DC · On-site

$23.25 - $31.75/hr

As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer ...

ONEGLOBE LLC

Help Desk Analyst - Tier II

Washington, DC

$23.25 - $31.75/hr

Description As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality ...

EMCO Technologies

Tier Two Help Desk Support

Huntsville, AL · On-site

$19.75 - $26.75/hr

The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through ...

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position ...

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position ...

Moffitt Cancer Center

SPVR HELP DESK

Tampa, FL · On-site

... a Help Desk Supervisor to oversee client support and operational activities of the Help Desk ... Responsibilities : • Oversee and coordinate the IT Service Desk (Tier 1), Enterprise Tier 2 and ...

New

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment. The successful candidate will ...

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Internship Help Desk Tier 2 information

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How much do internship help desk tier 2 jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for internship help desk tier 2 in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Internship Help Desk Tier 2 vs Help Desk Tier 2?

AspectInternship Help Desk Tier 2Help Desk Tier 2
CredentialsTypically pursuing or recent graduates, some certifications preferredUsually requires certifications like CompTIA A+ or Network+
Work EnvironmentInternship setting, training-focused, entry-levelFull-time, professional support environment
Employer & IndustryInternship programs in IT companies or departmentsEstablished IT support teams across various industries
Search & Comparison IntentLearning, entry-level support roles, career explorationTechnical support, troubleshooting, escalation handling

Internship Help Desk Tier 2 positions are designed for students or recent graduates gaining practical experience, often with training provided. Help Desk Tier 2 roles are more advanced, requiring some experience and certifications, focusing on resolving complex technical issues in a professional setting. The main difference lies in experience level, responsibilities, and career stage.

What cities are hiring for Internship Help Desk Tier 2 jobs? Cities with the most Internship Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
What states have the most Internship Help Desk Tier 2 jobs? States with the most job openings for Internship Help Desk Tier 2 jobs include:
Internship Help Desk Tier 2 jobs near you

Help Desk Tier II Administrator

Geospatial And Cloud Analytics Inc

Quantico, VA

$49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator, filling a variety of shifts covering 24x7, to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. The Tier II admins cover three eight-hour shifts throughout the day and utilize problem-solving skills to diagnose, identify, isolate, and analyze issues, drawing on historical database records. They route calls to specialized support teams, maintain and update records and tracking databases, alert management to recurring problems, and collaborate with system administrators and developers to ensure timely resolution of services and incidents. Providing exceptional customer service across all organizational levels is a key aspect of this position.
Required Skills:
  • DoD 8570 - IAT Level I, Security+ CE
  • Demonstrated 3-5 years of progressive Information Technology (IT) experience in helpdesk support or similar IT field
  • Experience with software and hardware resolution to include more advanced service solutions than Tier I end user support
  • Top Secret clearance
  • High school Diploma
  • Shifts needed for coverage: 0600-1400, 1400-2000, 2000-0600
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
  • Competitive Compensation
  • Paid Time off includes 10 federal holidays and 15 additional days.
  • Bereavement Leave
  • Parental Leave
  • PTO Cash out
  • Company Paid STD and LTD
  • Life and AD&D Insurance
  • 70% employer paid Medical, Prescription, Dental, and Vision Coverage
  • 401k Savings and company match
  • Employee referral program

At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.