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Freelance Help Desk Tier 2 Jobs (NOW HIRING)

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...

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Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

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Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and end user requests.

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Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

New

Be Seen First

Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

New

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...

Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

We are seeking a Tier 2 Help Desk Technician to join our in-office support team. This position is ideal for an experienced IT professional who enjoys troubleshooting complex technical issues ...

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Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

New

Be Seen First

Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

New

Be Seen First

Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

New

Showing results 21-40

Freelance Help Desk Tier 2 information

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How much do freelance help desk tier 2 jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for freelance help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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What cities are hiring for Freelance Help Desk Tier 2 jobs? Cities with the most Freelance Help Desk Tier 2 job openings:
What are the most commonly searched types of Help Desk Tier 2 jobs? The most popular types of Help Desk Tier 2 jobs are:
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Infographic showing various Freelance Help Desk Tier 2 job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Tier 1 Representative

Lincoln Intermediate Unit No. 12

Chambersburg, PA • On-site

$21.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Position Type:
Support Staff/Help Desk Tier I Representative
Date Posted:
7/15/2026
Location:
Franklin Learning Center, Chambersburg, PA
Date Available:
ASAP
Closing Date:
08/19/2026
Program: Educational Technology Services
Description: This role serves as a critical point of contact for IT support within the LIU, and the position's success is contingent on delivering exceptional customer service and resolving technical issues promptly and effectively. The individual in this role contributes significantly to maintaining a positive and productive technology environment for LIU users.
***This position is temporary with the possibility of becoming a permanent role**
Please see attached job description for more details.
Qualifications:
• High school diploma or equivalent, required
• A two-year technical degree, plus a minimum of 1-3 years of experience within the technology support field, is preferred.
• Requires proficiency with the Microsoft and Google suites of office products.
• Must demonstrate strong organizational skills and attention to detail in handling tasks and responsibilities.
• Must uphold a high level of confidentiality when dealing with sensitive information and ensure the security of confidential data.
• Actively engage with and contribute to a collaborative team environment, fostering effective communication and cooperation with team members.
• Display flexibility in handling multiple tasks and adjusting work hours as needed to meet the demands and priorities of our customers.
• Exhibit the ability to prioritize tasks effectively and utilize time management techniques to ensure efficient and timely completion of responsibilities.
• Demonstrate a willingness to learn new skills and adapt to ongoing changes, staying open to acquiring new knowledge and capabilities.
Terms: Full Time, 260days/year (12 months)
Salary: $21.54/hr + excellent benefits
The LIU offers an exceptional benefits package for eligible employees, designed to support your health, financial security, and overall well-being:
  • Comprehensive Health Coverage:
    Medical insurance available for a nominal premium, plus free dental and vision coverage for employees and eligible dependents.
  • Life Insurance at No Cost:
    All full-time support staff receive a $30,000 life insurance policy at no cost.
  • Employee Assistance Program (EAP):
    Free, confidential support for employees and dependents, including three counseling sessions per person, per year.
  • Paid Time Off:
    Sick days, Personal, and Vacation days each year.
  • Income Protection:
    Short-term and long-term disability coverage available.
  • Retirement Benefits:
    Participation in the Public School Employees' Retirement System (PSERS).
  • Exclusive Access to the Lincoln Health and Wellness Center:
    Available to employees and covered family members (age 2+).
    No copays or deductibles for services provided at the center for those enrolled in the LIU medical plan.
    Learn more: https://www.lincolnhwc.com/
  • Student Loan Forgiveness Eligibility:
    LIU employment may qualify you for federal Student Loan Forgiveness Programs.
    Details: https://studentaid.gov/manage-loans/forgiveness-cancellation

Attachment(s):
  • 4021 Help Desk Tier I Representative.pdf