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Amazon It Help Desk Jobs (NOW HIRING)

Shasta Community Health Center

IT Help Desk

Redding, CA · On-site

$22 - $32.50/hr

Description Base Pay: $22.00 - $32.50 JOB SUMMARY Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support.

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

... Lowe's, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team ... We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 8:00 AM - 5:00 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

LTC

IT Help Desk Technician

Wichita, KS · On-site

Job Title: IT Help Desk Technician Location: On-Site Position Summary: We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Davenport & Company

IT Help Desk Manager

Richmond, VA · On-site

IT HELP DESK MANAGER Location: Richmond, VA Department: Information Technology Hiring Range: $60,000 - $100,000 OVERVIEW: The IT Help Desk Manager is responsible for leading all end-user support ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date: Early July Duration: Contract to Hire Compensation Range: $35-44/hr W2 Benefits: Eligible for Health ...

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Amazon It Help Desk information

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$124.5K

How much do amazon it help desk jobs pay per year?

As of Jul 23, 2026, the average yearly pay for amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon It Help Desk position, and why are they important?

To thrive as an Amazon IT Help Desk professional, you need strong troubleshooting abilities, a solid grasp of computer hardware and software, and at least a bachelor’s degree in IT, Computer Science, or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop software, Active Directory, and relevant certifications (such as CompTIA A+, Microsoft, or AWS Certified Cloud Practitioner) is highly valuable. Excellent communication, patience, and multitasking skills help you resolve employee technical issues efficiently and foster positive working relationships. These competencies are crucial for ensuring seamless IT support, minimizing downtime, and maintaining workflows in a high-paced, technology-driven environment.

What are some typical challenges faced by Amazon IT Help Desk team members?

Amazon IT Help Desk team members often encounter the challenge of quickly diagnosing and resolving a wide range of technical issues under tight time constraints. You may need to juggle multiple support tickets simultaneously, prioritize urgent requests, and assist employees at various technical skill levels. The fast-paced environment requires adaptability and continuous learning, especially as Amazon frequently updates its systems and technologies. However, working through these challenges also offers the opportunity to build valuable technical expertise and develop your problem-solving skills for future career growth in IT.

What is an Amazon IT Help Desk job?

An Amazon IT Help Desk job involves providing technical support to employees by troubleshooting hardware, software, and network issues. Responsibilities include resolving tickets, assisting with system setup, and ensuring smooth daily operations. IT Help Desk professionals at Amazon work in fast-paced environments, prioritizing critical issues while maintaining high service levels. Strong problem-solving skills and knowledge of IT systems are essential for success in this role.

More about Amazon It Help Desk jobs
What cities are hiring for Amazon It Help Desk jobs? Cities with the most Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
What states have the most Amazon It Help Desk jobs? States with the most job openings for Amazon It Help Desk jobs include:
What job categories do people searching Amazon It Help Desk jobs look for? The top searched job categories for Amazon It Help Desk jobs are:
Amazon It Help Desk jobs near you
Infographic showing various Amazon It Help Desk job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.
IT Help Desk

IT Help Desk

Shasta Community Health Center

Redding, CA • On-site

$22 - $32.50/hr

Full-time

Posted 8 days ago

Shasta Community Health Center rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description
Base Pay: $22.00 - $32.50
JOB SUMMARY
Under the supervision of the Technology Support Supervisor, this position is responsible for providing telephone and direct IT help desk support. Services provided will include first line basic trouble shooting, problem resolution and general support to staff seeking technical support for telephones, computers, audio visual devices, software, user logons and various other information technology related systems and devices.
JOB DUTIES AND RESPONSIBILITIES
• Promote a positive working relationship with SCHC staff.
• Represent SCHC in the most positive manner.
• Act as the initial information technology technical customer support point of contact.
• Provide assistance as needed for the IT staff.
• Utilize the trouble ticket system to track issues and escalate as necessary.
• Interact with IT staff to assure integrity, security, and performance of SCHC systems.
• Assist with installing, administering, and troubleshooting computer hardware including, personal computers, printers, and related peripherals on site and remotely.
• Assist with installing, administering, and troubleshooting computer software including Microsoft Operating Systems, MS Office suites, and organizational software programs.
• Assist with maintaining software solutions and hardware driver updates from vendors and manufacturers.
• Assist with implementation of software updates/upgrades and changes.
• Provide quality customer care in a fast and efficient manner.
• Monitor and respond to help desk calls and provide technical support to the end user.
• Assist with providing technical training for computer systems to the clinic staff as needed.
• Prioritize work requests to best serve organizational needs.
• Assist with researching technological applications and procedures as needed.
• Assist with asset and inventory management.
• Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
• Working knowledge of computer hardware and networking components.
• Computer literate in supported versions of MS Windows, as well as Office Suites.
• Problem solving aptitude to recognize, diagnose, and implement solutions to user inquiries and equipment problems.
• Prioritize workload and manage time effectively.
• Ability to analyze user and network-related problems and implement solutions.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills.
EDUCATION & EXPERIENCE
• Experience with MS Windows Desktop and Server operating systems.
• Experience in MS Office with emphasis on MS Word, Excel, and Outlook.
• Experience with trouble ticketing systems.
PREFERRED QUALIFICATIONS
• Experience with MS Active Directory.
• Experience with an EHR.
• CompTIA A+ certification.

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