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Student Help Desk Technician Jobs (NOW HIRING)

Suzor IT

Help Desk Technician

Lunenburg, MA · On-site

$22.50/hr

  • Retirement

  • PTO

Our team works closely with K-12 students, teachers, parents, and municipal employees to help them ... The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the ...

Suzor IT

Help Desk Technician

East Walpole, MA · On-site

$22.50/hr

  • Retirement

  • PTO

Our team works closely with K-12 students, teachers, parents, and municipal employees to help them ... The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the ...

Suzor IT

Help Desk Technician

Broad Brook, CT · On-site

  • Retirement

  • PTO

Our team works closely with K-12 students, teachers, parents, and municipal employees to help them ... The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the ...

Suzor IT

Help Desk Technician

East Windsor, CT · On-site

$22.50 - $26.50/hr

  • Retirement

  • PTO

Our team works closely with K-12 students, teachers, parents, and municipal employees to help them ... The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the ...

Suzor IT

Help Desk Technician

Lunenburg, MA · On-site

  • Retirement

  • PTO

Our team works closely with K-12 students, teachers, parents, and municipal employees to help them ... The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the ...

Suzor IT

Help Desk Technician

East Walpole, MA · On-site

  • Retirement

  • PTO

Our team works closely with K-12 students, teachers, parents, and municipal employees to help them ... The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the ...

Chesapeake Containment

Help Desk Technician

Statesville, NC · On-site

$18.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Statesville, NC · On-site

$18.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...

Monroe County Consortium

Help Desk Technician

Ida, MI · On-site

$19 - $25.50/hr

Position Type: Technology/Help Desk Technician Date Posted: 7/29/2026 Location: Ida Public Schools - District Date Available: ASAP Closing Date: Until filled District: Ida Public School District ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

  • Medical

  • Retirement

  • PTO

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

OverviewJST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. This is a full-time position on ...

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

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Student Help Desk Technician information

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How much do student help desk technician jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for student help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges a student help desk technician might face, and how can they be managed effectively?

Student Help Desk Technicians often encounter challenges such as managing high volumes of support requests during peak times (like midterms or finals), troubleshooting unfamiliar technical issues, and communicating complex solutions to users with varying levels of technical understanding. To manage these challenges, it's important to develop strong problem-solving and time-management skills, stay updated with common campus systems, and practice clear, patient communication. Collaborating with more experienced team members and utilizing available knowledge bases can also help resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a student help desk technician?

To thrive as a Student Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by enrollment in an IT-related program. Familiarity with help desk ticketing systems, remote support tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users with diverse technical issues. These skills ensure efficient technical support and a positive user experience within educational environments.

What does a student help desk technician do?

A Student Help Desk Technician is responsible for providing technical support and assistance to students, faculty, and staff within a school or university. Their duties typically include troubleshooting hardware and software issues, helping with password resets, setting up devices, and resolving connectivity problems. They often work as part of an IT support team and may also assist with training users on new technology or software. This role is ideal for students interested in gaining hands-on experience in information technology while helping others solve their tech-related problems.
More about Student Help Desk Technician jobs
What cities are hiring for Student Help Desk Technician jobs? Cities with the most Student Help Desk Technician job openings:
What states have the most Student Help Desk Technician jobs? States with the most job openings for Student Help Desk Technician jobs include:
What job categories do people searching Student Help Desk Technician jobs look for? The top searched job categories for Student Help Desk Technician jobs are:
Student Help Desk Technician jobs near you
Infographic showing various Student Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Suzor IT

Lunenburg, MA • On-site

$22.50/hr

Full-time

Retirement, PTO

Re-posted 9 days ago

Job description

About Suzor IT:

Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis.


An Ideal Candidate Is:

An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills.


Helpdesk Technician Job Description

We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs.


The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary.


The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school.


Help Desk Technician Responsibilities:

  • Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users.
  • Establishing good relationships with all departments and colleagues.
  • Diagnosing/troubleshooting issues with computer software, peripherals, and hardware.
  • Installing and configuring hardware and software components.
  • Repairing or replacing damaged hardware.
  • Educating staff on best technology/security practices.
  • Performing tests and evaluations of new software and hardware.
  • Creating and managing technical documentation.
  • Providing basic computer training.


Help Desk Technician Requirements:

  • 2+ years of customer service experience.
  • Relevant License/Certification - CompTIA A+ (Preferred)
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.


Help Desk Technician Compensation, Benefits, Schedule, and Location

  • Compensation: $22.50 to $26.50 per hour 
  • Schedule: Monday through Friday 7:30am-3:30pm
  • Location: This position may require some travel. 
  • Benefits include:
    • 401(k)
    • Paid time off
    • Mileage reimbursement