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Student Help Desk Technician Jobs (NOW HIRING)

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Senior Help Desk Technician

Anchorage, AK

$20.50 - $27.50/hr

Senior Help Desk Technician Security Clearance: Secret Location : Alaska - Fort Richardson & Fort Wainwright (Due to the nature of the work and contract requirements, U.S. Citizenship is required ...

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous ...

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The Help Desk Technician will provide fast technical assistance on company computer systems, ensuring a secure and stable computing environment for employees while troubleshooting and resolving ...

Help Desk Technician

Plano, TX

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous ...

Help Desk Technician

Alexandria, VA · On-site

$21.25 - $28.75/hr

Req ID: 41811 Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where ...

New

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Help Desk Technician

Greenport, NY · Hybrid

$47K - $58K/yr

Help Desk Technician Remote / Greenport, NY Salary: $47,000+-$58,000 annually, based on experience The Opportunity We're looking for a motivated, customer-focused Help Desk Technician to support an ...

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all ...

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

Help Desk Technician

Alexandria, VA

$19.50 - $26.25/hr

Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

New

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Student Help Desk Technician information

See salary details

$12

$23

$33

How much do student help desk technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for student help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a student help desk technician do?

A Student Help Desk Technician is responsible for providing technical support and assistance to students, faculty, and staff within a school or university. Their duties typically include troubleshooting hardware and software issues, helping with password resets, setting up devices, and resolving connectivity problems. They often work as part of an IT support team and may also assist with training users on new technology or software. This role is ideal for students interested in gaining hands-on experience in information technology while helping others solve their tech-related problems.

What are the key skills and qualifications needed to thrive as a student help desk technician?

To thrive as a Student Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by enrollment in an IT-related program. Familiarity with help desk ticketing systems, remote support tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users with diverse technical issues. These skills ensure efficient technical support and a positive user experience within educational environments.

What are some common challenges a student help desk technician might face, and how can they be managed effectively?

Student Help Desk Technicians often encounter challenges such as managing high volumes of support requests during peak times (like midterms or finals), troubleshooting unfamiliar technical issues, and communicating complex solutions to users with varying levels of technical understanding. To manage these challenges, it's important to develop strong problem-solving and time-management skills, stay updated with common campus systems, and practice clear, patient communication. Collaborating with more experienced team members and utilizing available knowledge bases can also help resolve issues efficiently.
More about Student Help Desk Technician jobs

What cities are hiring for Student Help Desk Technician jobs?

Cities with the most Student Help Desk Technician job openings:

What states have the most Student Help Desk Technician jobs?

States with the most job openings for Student Help Desk Technician jobs include:

What job categories do people searching Student Help Desk Technician jobs look for?

The top searched job categories for Student Help Desk Technician jobs are:

Infographic showing various Student Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Kinsley Group

East Granby, CT • On-site

$26 - $32/hr

Full-time

Re-posted 27 days ago


Job description

Description:

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks.


The Help Desk Technician will provide technical assistance and training to employees while supporting and maintaining our technology infrastructure.

Kinsley Power Systems, a family-owned business, has been an industry leader in generator service, sales, and rentals for over 60 years. We are a generator distributor headquartered in East Granby, CT with locations throughout the northeast. At Kinsley, we are dedicated to exceeding our customers’ expectations in an environment that is enjoyable and rewarding.


Essential Functions and Responsibilities:

  • Install and configure computer hardware, operating systems, and applications.
  • Set up new user accounts and resolve password and access issues.
  • Provide technical support via phone, in-person, or remote assistance.
  • Create and maintain documentation, reports, and system diagrams.
  • Develop and conduct training on new and existing systems and software.
  • Support the roll-out and testing of new applications and technologies.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Collaborate with colleagues and external consultants to resolve challenges.
  • Serve as a backup for monitoring and maintaining systems and networks.
  • Multi-task and prioritize multiple open cases to ensure timely resolution.

Education, Skills and Qualifications:

  • High school diploma or equivalent; 2+ years of related experience or a combination of education and experience.
  • Strong knowledge of Microsoft Software and TCP/IP Networking.
  • Flexibility to work nights, weekends, and on-call hours as needed.
  • Excellent customer service skills and verbal communication abilities.
  • A strong sense of urgency, integrity, and drive for success.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Requirements: