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Student Help Desk Technician Jobs (NOW HIRING)

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical ...

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The Help Desk Technician will provide fast technical assistance on company computer systems, ensuring a secure and stable computing environment for employees while troubleshooting and resolving ...

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, LLC staff and clients. The position is responsible for problem tracking, recording, resolution, and ...

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

Senior Help Desk Technician

Anchorage, AK · On-site

$20.50 - $27.50/hr

Senior Help Desk Technician Security Clearance: Secret Location : Alaska - Fort Richardson & Fort Wainwright (Due to the nature of the work and contract requirements, U.S. Citizenship is required ...

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all ...

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Help Desk Technician

Harrisburg, PA

$19.75 - $26.75/hr

We have openings for Help Desk Technician for one of our client at Harrisburg PA Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC ...

Showing results 41-60

Student Help Desk Technician information

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$12

$23

$33

How much do student help desk technician jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for student help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges a student help desk technician might face, and how can they be managed effectively?

Student Help Desk Technicians often encounter challenges such as managing high volumes of support requests during peak times (like midterms or finals), troubleshooting unfamiliar technical issues, and communicating complex solutions to users with varying levels of technical understanding. To manage these challenges, it's important to develop strong problem-solving and time-management skills, stay updated with common campus systems, and practice clear, patient communication. Collaborating with more experienced team members and utilizing available knowledge bases can also help resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a student help desk technician?

To thrive as a Student Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by enrollment in an IT-related program. Familiarity with help desk ticketing systems, remote support tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users with diverse technical issues. These skills ensure efficient technical support and a positive user experience within educational environments.

What does a student help desk technician do?

A Student Help Desk Technician is responsible for providing technical support and assistance to students, faculty, and staff within a school or university. Their duties typically include troubleshooting hardware and software issues, helping with password resets, setting up devices, and resolving connectivity problems. They often work as part of an IT support team and may also assist with training users on new technology or software. This role is ideal for students interested in gaining hands-on experience in information technology while helping others solve their tech-related problems.
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What cities are hiring for Student Help Desk Technician jobs?

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What states have the most Student Help Desk Technician jobs?

States with the most job openings for Student Help Desk Technician jobs include:

What job categories do people searching Student Help Desk Technician jobs look for?

The top searched job categories for Student Help Desk Technician jobs are:

Infographic showing various Student Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

$19.75 - $26.75/hr

Full-time

Posted 2 days ago

New


University Of Southern Mississippi rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

436th of 618 rated colleges and universities


Job description

Special Instructions to Applicants
Please include references.
Applicants must be currently authorized to work in theUnited States on a full-time basis without the need for visa sponsorship. TheUniversity will not sponsor applicants for work visas (e.g., H-1B).

Job Summary
Providestechnical support for customers through the Help Desk, cross trains withDesktop Technicians, and works on a variety of projects within iTech and withcustomers across the university.
Primary Duties and Responsibilities  

  1. Demonstrating excellent listening and communication skills, responds to user questions and inquires via telephone, email, web, remote, and other communication methods in order to provide diagnostic customer support for desktop and personal computer related problems.  Determines source of problem and resolves problem or coordinates the resolution with available support staff.
  2. Helps manage the work order queue and facilitate the timely resolution of issues. Updates customer with status and information about work order.  Records events, problems, and their resolutions in work order logs in order to suggest possible improvements on procedures. Shares feedback or suggestions from customers with the appropriate internal team(s).
  3. Assists the Help Desk Technician II(s) in training new employees.  Works to maintain cooperative and mutually supportive relationships between Help Desk Technicians and Desktop Technicians.  Reports issues to the Customer Service Manager or Technology Support Services Director.
  4. Works with other teams within iTech for collaborating IT projects.  Provides IT support during events on campus such as student orientation and registration.
  5. Administers certain software products such as work order software, remote assistance, virus scan, etc. Continually works on knowledge base for employee use.
  6. Maintains and/or increases technical knowledge through coursework, workshops, seminars and reading. 
  7. Performs other duties asassigned.

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