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Student Help Desk Technician Jobs (NOW HIRING)

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO

$19.75 - $26.75/hr

The Help Desk Technician provides computer support and hardware/software troubleshooting for faculty, staff, and students. This position provisions, configures, and deploys new computers. Applicants ...

FAT Brands Inc

Help Desk Technician

Lexington, KY · On-site

$40K - $50K/yr

We are looking for a Help Desk Technician to perform a variety of technical problem analysis for systems and applications provided to technology users by the Information Technology (IT) department ...

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

The Help Desk Technician provides computer support and hardware/software troubleshooting for faculty, staff, and students. This position provisions, configures, and deploys new computers. Applicants ...

Institution for Savings

Help Desk Technician

Ipswich, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Technician The Institution for Savings is seeking a Help Desk Technician to provide general in-house technical support, assisting with installation, maintenance and troubleshooting of ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests.

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. - 4:30 p.m.

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical ...

IGNITE

HELP DESK TECHNICIAN

Colorado Springs, CO · On-site

$70K - $110K/yr

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

C3EL

Senior Help Desk Technician

Anchorage, AK

$20.50 - $27.50/hr

Senior Help Desk Technician Security Clearance: Secret Location : Alaska - Fort Richardson & Fort Wainwright (Due to the nature of the work and contract requirements, U.S. Citizenship is required ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, LLC staff and clients. The position is responsible for problem tracking, recording, resolution, and ...

Purple Communications, Inc

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The Help Desk Technician will provide fast technical assistance on company computer systems, ensuring a secure and stable computing environment for employees while troubleshooting and resolving ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$26 - $32/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

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Student Help Desk Technician information

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How much do student help desk technician jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for student help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges a student help desk technician might face, and how can they be managed effectively?

Student Help Desk Technicians often encounter challenges such as managing high volumes of support requests during peak times (like midterms or finals), troubleshooting unfamiliar technical issues, and communicating complex solutions to users with varying levels of technical understanding. To manage these challenges, it's important to develop strong problem-solving and time-management skills, stay updated with common campus systems, and practice clear, patient communication. Collaborating with more experienced team members and utilizing available knowledge bases can also help resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a student help desk technician?

To thrive as a Student Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by enrollment in an IT-related program. Familiarity with help desk ticketing systems, remote support tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users with diverse technical issues. These skills ensure efficient technical support and a positive user experience within educational environments.

What does a student help desk technician do?

A Student Help Desk Technician is responsible for providing technical support and assistance to students, faculty, and staff within a school or university. Their duties typically include troubleshooting hardware and software issues, helping with password resets, setting up devices, and resolving connectivity problems. They often work as part of an IT support team and may also assist with training users on new technology or software. This role is ideal for students interested in gaining hands-on experience in information technology while helping others solve their tech-related problems.
More about Student Help Desk Technician jobs
What cities are hiring for Student Help Desk Technician jobs? Cities with the most Student Help Desk Technician job openings:
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Student Help Desk Technician jobs near you
Infographic showing various Student Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

LOGAN UNIVERSITY

Chesterfield, MO

$19.75 - $26.75/hr

Full-time

Re-posted 26 days ago

Job description

SUMMARY: The Help Desk Technician provides computer support and hardware/software troubleshooting for faculty, staff, and students. This position provisions, configures, and deploys new computers. Applicants must have strong oral and written communication abilities, be organized, and demonstrate well-developed interpersonal skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Support faculty and staff with computer and telecommunication issues, escalating issues as needed.
  • Respond to Help Desk calls by logging pertinent information in a tracking system and escalating emergency situations to the appropriate individuals.
  • Stay up-to-date with work orders in the ticket management system and respond to users in a timely manner.
  • Assist with the setup of new PCs, including imaging and deployment of workstations.
  • Function as a contact for students for troubleshooting, support, and assistance.
  • Maintain and manage computers in the Student Computer Lab, including keeping systems up to date with antivirus and software updates.
  • Troubleshoot and maintain printers and copiers, including toner supply.
  • Perform other duties as assigned by the Director of Information Technology.

COMPETENCIES:  To perform this job successfully, an individual must have:

  • a thorough knowledge of operating systems and office productivity software.
  • outstanding problem-solving/troubleshooting abilities.
  • strong organizational skills.
  • a professional customer service approach.

QUALIFICATIONS:  

  • Minimum of an Associate degree and 2-3 years of related work experience is required.
  • A strong working knowledge of software applications, including MS Office Products and Windows operating systems, is required.
  • A strong working knowledge of personal computers, including hardware and software, is required.
  • CompTIA A+ certification is preferred.

Other Qualifications:  The Help Desk Technician must be available for emergencies and occasional evening and weekend work.

PHYSICAL DEMANDS:  The physical demands described here are representative of those requires to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk to different offices to resolve technical problems, to sit, use hands and fingers, and reach with hands and arms to type on and configure computer systems. Must be able to speak and hear faculty and staff members to discuss technical issues or problems. Lifting of equipment up to 50 pounds is required. The employee is occasionally required to stand, stoop, or kneel to set up computer equipment. Specific vision abilities required by this job include close vision to use a computer and to do the required paperwork.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is in a shared, indoor office environment with a low to moderate noise level.

NOTE:  This job description in no way states or implies that these are the only duties to be performed. The employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Employees are expected to assist & provide coverage for co-workers during peak periods, vacation days, or sick days, at all locations, and to work with administration in the attainment of the university’s missions and goals.

Applicants must be legally authorized to work in the United States on a full-time basis. At this time, Logan University is unable to sponsor or assume sponsorship of employment visas or provide immigration-related support for this position or other work authorization programs.

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