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Internship Amazon It Help Desk Jobs (NOW HIRING)

IT Help Desk

Rolling Meadows, IL · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 Position Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready ...

IT Help Desk

Plymouth, MN

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk Specialist

Boca Raton, FL · On-site

  • Medical

  • Retirement

  • PTO

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and ...

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Rolling Meadows, IL

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Plymouth, MN

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Huntsville, AL

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Rolling Meadows, IL

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Magna, UT

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Plymouth, MN · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk

Iuka, MS · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Showing results 41-60

Internship Amazon It Help Desk information

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How much do internship amazon it help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for internship amazon it help desk in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an internship Amazon IT Help Desk?

An Internship Amazon IT Help Desk position is an entry-level opportunity for students or recent graduates to gain hands-on experience supporting Amazon’s internal technology systems. Interns in this role assist with troubleshooting hardware and software issues, responding to user requests, and maintaining IT equipment. They work closely with experienced IT professionals to learn industry best practices and develop technical and customer service skills in a fast-paced environment. This internship is a valuable stepping stone for those interested in pursuing a career in information technology or technical support.

What are the key skills and qualifications needed to thrive as an IT Help Desk intern at Amazon?

To thrive as an IT Help Desk Intern at Amazon, you generally need a foundational understanding of computer systems, troubleshooting, and customer support, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote support tools, and basic knowledge of Windows, macOS, and network protocols is typical, and certifications like CompTIA A+ can be beneficial. Strong communication, problem-solving abilities, and a customer-focused mindset help interns stand out in this role. These skills and qualities are important to efficiently resolve technical issues, ensure smooth business operations, and deliver excellent support to end-users.

How much do Amazon interns get paid?

Amazon IT Help Desk interns typically earn an hourly wage that ranges from $15 to $20, depending on location and experience. Internships usually last several months and may include additional benefits such as training and networking opportunities.

What kinds of projects or tasks can an intern expect to work on at Amazon's IT Help Desk?

As an intern at Amazon's IT Help Desk, you can expect to assist with troubleshooting hardware and software issues, supporting end-users via ticketing systems, and participating in the setup and deployment of equipment for new hires. You'll likely work closely with both IT professionals and end-users, gaining exposure to Amazon's internal systems and best practices. This hands-on experience not only builds your technical skills but also helps you understand how large-scale IT operations support daily business functions at a global company.

What is the difference between Internship Amazon It Help Desk vs Internship Amazon Network Support?

AspectInternship Amazon It Help DeskInternship Amazon Network Support
Required CredentialsBasic IT certifications, such as CompTIA A+Networking certifications like Cisco CCNA preferred
Work EnvironmentHelp desk support, troubleshooting end-user issuesNetwork infrastructure management, troubleshooting connectivity
Employer & Industry UsageCommon in retail, logistics, and tech sectorsPrimarily in large enterprise and data center environments
Search & Comparison IntentFocus on customer support and troubleshooting skillsFocus on network infrastructure and configuration skills

Internship Amazon It Help Desk roles typically involve assisting end-users with hardware and software issues, requiring basic IT certifications. In contrast, Internship Amazon Network Support focuses on managing and troubleshooting network infrastructure, often needing networking certifications. Both roles are essential in Amazon's tech ecosystem but differ in technical focus and work environment.

What cities are hiring for Internship Amazon It Help Desk jobs?

Cities with the most Internship Amazon It Help Desk job openings:

What are the most commonly searched types of Amazon It Help Desk jobs?

The most popular types of Amazon It Help Desk jobs are:

What states have the most Internship Amazon It Help Desk jobs?

States with the most job openings for Internship Amazon It Help Desk jobs include:

Full-time

Re-posted 13 days ago


Job description

Position Information
Job Title IT Help Desk Position Summary
Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and other IT programs that keep the campus running smoothly.
Federal Work-Study Awarded students preferred.
Essential Duties and Responsibilities
  • Serve as first point of contact for the IT department when contacted by phone and in person for assistance or requests.
  • Triage and log problems and requests for support using the ITSM application.
  • Receive support, enhancement, and service inquiries; answer common questions/inquiries.
  • Escalate specific/complex questions to the appropriate team member within the organization.
  • Assist students with installing, and troubleshooting computer and software related issues
  • Reset student email and domain account passwords
  • Provide excellent customer service
  • Assist with documenting all standard Service Desk operating procedures and routinely update that documentation as procedures change.
  • Consistently follow policies and procedures related to how problems are identified, received, documented, distributed, and corrected.
  • Provide support to Desktop Services as needed to move, remove or install equipment throughout the campus.
  • Provide support to receive, store and prepare new equipment for installation
  • Keep warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for technicians to utilize the space and free from tripping hazards.
  • Must be able to lift desktop computers and peripherals as needed to facilitate the work outlined.
Education, Certifications and/or Licenses
  • None required.
Experience
  • Information Technology or Mass Comm Students that intend to work with the public are preferred, but not required.
Knowledge, Skills & Abilities
  • Ability to maintain composure in difficult situations.
  • Ability to work well with diverse faculty, staff, and students.
  • Basic knowledge of proper customer service.
  • Excellent written, oral, and interpersonal communication skills.
  • Basic knowledge in using Microsoft Office Suite, particularly Word and Excel.
  • Ability to pay attention to accuracy even with many work interruptions.
  • Ability to be a self starter who is detail oriented.
  • Strong organizational skills with the ability to work independently.
  • Ability to maintain confidentiality, while complying with FERPA regulations.
  • Ability to adhere to University & departmental policies and procedures.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to learn new computer software quickly.
  • Proven ability to manage multiple tasks, projects and changing priorities.
  • Strong dependability - reliable, responsible, and dependable, and fulfilling obligations.
  • Ability to maintain a professional appearance and office atmosphere.
  • Ability to be proficient with an integrated administrative system and current computer software programs.
  • Ability to complete all physical tasks.
Posting Detail Information
Posting Number Posting Open Date Open Until Filled Posting Close Date Special Instructions to Applicants