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Entry Level Cloud Help Desk Jobs (NOW HIRING)

Harbor IT

Help Desk I

Graham, NC · On-site

$16 - $21.75/hr

... Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to ... This entry-level position is ideal for someone passionate about technology and eager to learn in a ...

COREHIRE

Entry Level - Help Desk Tech

Marlton, NJ

$20 - $27/hr

Help Desk Technician I (Entry-Level) Type: Full Time Employment Location: Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

Indotronix International Corporation

Help Desk

Atlanta, GA · On-site

$25 - $27/hr

Help Desk Pay Rate Range: $25-$27.50/hr on W2 Location: Atlanta, GA 30329 Duration: 12+ Months ... Hybrid cloud environments * Hardware Asset Management (HAM) * Basic Software Asset Management (SAM ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

Marlabs LLC

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills ... Genesys Cloud contact center and customer experience platform Strong customer service skills ...

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

SOSi

Help Desk Representative

FL · Remote

$18 - $23/hr

SOSi is seeking a Help Desk Representative to support mission requirements for a structured ... Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.

Real Soft, Inc.

Help Desk Analyst

Philadelphia, PA · On-site

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a ... Experience using Genesys Cloud contact center and customer experience platform * Strong customer ...

Robert Half

Help Desk Technician

Brandon, FL · On-site

$18.25 - $24.50/hr

We are looking for a skilled Help Desk Technician to join a growing IT support team in Florida ... cloud-based tools while helping maintain high service standards for clients. Responsibilities:

Pomeroy

Help Desk Technician

Plano, TX · On-site

$18.75 - $25.25/hr

This entry-level position is ideal for someone with strong communication skills, a customer-focused mindset, and an interest in developing their experience in IT help desk and technical support

Agile Defense

Help Desk Analyst

Quantico, VA

$70K - $77K/yr

IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Multi-cloud Management Services : Helping businesses digitally transform with smart cloud ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

Agile Defense

Help Desk Analyst

Virginia, IL · On-site

$60 - $80/hr

IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and external customers, addressing issues related to computer systems, software, and hardware.

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Entry Level Cloud Help Desk information

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How much do entry level cloud help desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level cloud help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are some entry-level cloud help desk roles?

Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.
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Cities with the most Entry Level Cloud Help Desk job openings:

What are the most commonly searched types of Cloud Help Desk jobs?

The most popular types of Cloud Help Desk jobs are:

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States with the most job openings for Entry Level Cloud Help Desk jobs include:

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For Entry Level Cloud Help Desk jobs, the most frequently searched job titles are:

Entry Level Cloud Help Desk jobs near you
Infographic showing various Entry Level Cloud Help Desk job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk I

Graham, NC • On-site

Harbor IT
See more jobs at Harbor ITexternal

$16 - $21.75/hr

Full-time

Posted 6 days ago

Job description

Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Harbor IT is backed by investment firm Worklyn Partners since 2022 and has built a national platform through acquisition and rapid organic growth. Our mission is to manage our clients' technology and mitigate their cyber risks, so that they don't have to.
Title: Help Desk 1 Technician
Remote-but must be located in or near Graham NC.
Company Overview:
Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Harbor IT has been backed by investment firm Worklyn Partners since 2022 and has built a national platform through acquisition and rapid organic growth. Our mission is to manage our clients' technology and mitigate their cyber risks, so they don't have to.
Position Overview
The Help Desk I Technician serves as the first point of contact for customer support issues across multiple clients. You'll assist end users with troubleshooting and resolving basic hardware, software, and network problems while maintaining a professional, customer-focused attitude. This entry-level position is ideal for someone passionate about technology and eager to learn in a fast-paced MSP environment.
Required, in person training will take place for approximately 4 to 6 weeks in our main office in Graham NC. Candidate must be able to pass a background check and fingerprinting as we support government clients.
Key Responsibilities
  • Respond promptly to help desk tickets and incoming support requests via phone, email, and remote session tools.
  • Troubleshoot and resolve basic issues related to Windows operating systems, Microsoft Office 365, desktops, laptops, Wi-Fi, VOIP services, internet connectivity, printers and more.
  • Assist with password resets, account setup, and user access issues (Active Directory, MFA, etc.).
  • Escalate complex issues to higher-level support when necessary.
  • Log and track all incidents in the ticketing system with accurate documentation.
  • Support routine maintenance tasks such as software updates, antivirus checks, and system monitoring.
  • Maintain strong communication and follow-up with users to ensure satisfaction.
  • Participate in team meetings and ongoing technical training.

Qualifications & Skills:
  • Foundational knowledge of computer hardware, software, and networking concepts.
  • Familiarity with Microsoft 365, Windows 10/11, and Active Directory environments.
  • Excellent problem-solving, communication, and customer service skills.
  • Strong desire to learn and grow within an MSP setting.
  • Security-conscious mindset and attention to detail.

Education & Experience:
  • Associate degree or equivalent technical training in Information Technology or a related field preferred.
  • 1-2 years of IT support or service desk experience (internship or entry-level MSP experience a plus).
  • Industry certifications such as CompTIA A+, Network+, or Microsoft Fundamentals preferred.

Work Environment:
  • Collaborative team culture with mentorship and career advancement opportunities.
  • Exposure to multiple client environments and evolving technologies.
  • Genuine caring about our clients and sensitivity to the timeliness of their needs

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