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Entry Level Cloud Help Desk Jobs (NOW HIRING)

TAD PGS, Inc.

Help Desk Technician

Huntsville, AL

$19.75 - $26.50/hr

The candidate should have a mix of entry-level technical and customer service skills and be ... Help Desk / Call Center / Technician Support: 1-3 years * Ability to communicate technical ...

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line ...

Microspec

Help Desk Technician

Peterborough, NH · On-site

$20.50 - $27.75/hr

Help Desk Technician *NOT A REMOTE POSITION* Educational requirements: Associate's Degree in ... Sign-On Bonus Comprehensive Health Insurance Matching 401K plan annually after 1 year Entry-level 2 ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... cloud-based solutions with exceptional customer service. This position follows a Monday-Friday ...

TEKsystems

Help Desk Technician

Great Neck, NY

$70K/yr

... IT Help Desk Technician (MSP Environment) • Delivered Tier 1 technical support for multiple ... Experience Level Entry Level Job Type & Location This is a Permanent position based out of Great ...

Revolution Group

Help Desk Engineer

Westerville, OH · On-site

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be ... While considered an entry-level position the ideal person will have better than average ...

VSolvit

HELP DESK SUPPORT 3

Ventura, CA · On-site

$65K - $80K/yr

Provide Tier 1 support to Cloud Users (Mission Owners) for all CSM service-related issues. * Manage support interactions across multiple channels, including phone, email, and various service ...

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Entry Level Cloud Help Desk information

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How much do entry level cloud help desk jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level cloud help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

More about Entry Level Cloud Help Desk jobs
What cities are hiring for Entry Level Cloud Help Desk jobs? Cities with the most Entry Level Cloud Help Desk job openings:
What are the most commonly searched types of Cloud Help Desk jobs? The most popular types of Cloud Help Desk jobs are:
What states have the most Entry Level Cloud Help Desk jobs? States with the most job openings for Entry Level Cloud Help Desk jobs include:
What job categories do people searching Entry Level Cloud Help Desk jobs look for? The top searched job categories for Entry Level Cloud Help Desk jobs are:
Entry Level Cloud Help Desk jobs near you
Infographic showing various Entry Level Cloud Help Desk job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

TAD PGS, Inc.

Huntsville, AL

$19.75 - $26.50/hr

Contractor

Posted 16 days ago

Job description

We have an outstanding Contract position for a Help Desk Technician to join a leading Company located in the Huntsville, AL surrounding area.

We are looking for a part-time shift (Saturday and Sunday) IT Help Desk team member to provide technical support for clients. The candidate should have a mix of entry-level technical and customer service skills and be passionate about technology and helping people. 

Responsibilities:
  • Monitor and troubleshoot issues with a statewide wide area network
  • Enter and manage trouble tickets with full documentation that enables other team members to work on the incident
  • Work with external telecommunications and Internet vendors to get outages resolved within target time periods
  • Follow standard operating procedures, including escalation to level two and level three support as required
  • Serve as liaison between the program and client points of contact
  • Capture and document customer feedback
  • Maintain accountability of incidents and problems throughout the lifecycle
  • Successful candidate shall be a highly motivated self-starter who can communicate effectively, work independently, and have good judgment on when to escalate issues to the supervisor and other team members
  • The applicant must demonstrate that they have excellent telephone and writing skills
 
Basic Hiring Criteria: 
  • High school diploma or equivalent
  • Microsoft Office: 1-3 years 
  • Preferred knowledge of ServiceNow 
  • Help Desk / Call Center / Technician Support: 1-3 years 
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users 

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Education:H.S. diploma or equivalentEmployment Type: CONTRACTOR

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